What are the main factors that influence an ITSM Process Manager's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for ITSM Process Manager?

The Pharmaceuticals industry offers the highest average compensation for ITSM Process Manager roles, with salaries approximately 40% above the market median.

How does experience change An ITSM Process Manager's salary?

An ITSM Process Manager's salary grows with experience: a Process Engineer III (4-7 years)earns $108,733, a Process Engineer IV (7+ years)earns $132,909, a Process Engineering Supervisor (7+ years)earns $115,951, a ITSM Process Manager (7+ years)earns $140,817, a Process Engineering Senior Manager (7+ years)earns $181,056,

What are the highest paying states for an ITSM Process Manager?

ITSM Process Manager salary varies significantly by state. The top 3 highest paying states for ITSM Process Manager roles are District of Columbia $154,829, California $154,241, Massachusetts $152,186. These tech hubs typically pay 10-15% above the national average.

How much do different types of ITSM Process Manager roles make?

Salaries for ITSM Process Manager level roles vary by specialization: Biopharma Process Engineering Manager: $150,882; Process Engineering Manager: $142,704; Process Manager: $131,703; Validation Process Manager: $126,800; Itsm Manager: $112,804.

ITSM Process Manager Salary in Delaware

How much does an ITSM Process Manager make in Delaware?

As of August 01, 2026, the average salary for an ITSM Process Manager in Delaware is $141,614 per year, which breaks down to an hourly rate of $68.

However, an ITSM Process Manager's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $162,315
Majority Range (25th-75th percentile): $133,654 to $152,450
Entry-Level (10th percentile): $126,407

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ITSM Process Manager Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$152,450	$12,704	$2,932	$73
Average	$141,614	$11,801	$2,723	$68
25th Percentile	$133,654	$11,138	$2,570	$64

You may get higher pay by adjusting the following factors:

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Key Factors That Influence ITSM Process Manager Salaries

An ITSM Process Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects ITSM Process Manager Salaries?

Experience is a primary driver of an ITSM Process Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

Entry-Level (less than 1 year): $108,733
Early Career (1-2 years): $132,909
Mid-Level (2-4 years): $115,951
Senior-Level (5-8 years): $140,817
Expert (over 8 years): $181,056

Levels	Salary
Process E... Level ITSM Process Manager	$108,733
Process E... Level ITSM Process Manager	$132,909
Process E... Level ITSM Process Manager	$115,951
ITSM Proc... Level ITSM Process Manager	$140,817
Process E... Level ITSM Process Manager	$181,056

View as Graph

What Am I Worth?

How Do ITSM Process Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract ITSM Process Managers. For example, consider the average annual salaries in these key locations:

District of Columbia: $154,829.
California: $154,241.
Massachusetts: $152,186.

District of Columbia $154,829 California $154,241 Massachusetts $152,186 Washington $151,626 New Jersey $151,570 Alaska $151,375 Connecticut $149,445 New York $148,662

Hawaii $146,159 Rhode Island $144,984 Maryland $144,187 Minnesota $143,096 Colorado $142,677 Illinois $142,537 Oregon $142,005 Delaware $141,614

New Hampshire $141,368 Virginia $140,817 Pennsylvania $139,209 Nevada $138,398 North Dakota $138,132 Michigan $137,712 Wisconsin $137,559 Vermont $137,251

Texas $136,398 Maine $136,342 Arizona $136,258 Ohio $136,160 Georgia $134,874 Indiana $134,230 Wyoming $134,105 Utah $133,909

Iowa $133,825 Kansas $133,154 Louisiana $132,958 North Carolina $132,888 Missouri $132,860 Florida $132,315 Montana $132,021 Nebraska $131,741

Kentucky $131,588 South Carolina $131,028 Tennessee $130,679 Idaho $130,539 New Mexico $129,518 Oklahoma $129,294 Alabama $128,469 South Dakota $127,085

Arkansas $126,330 West Virginia $125,924 Mississippi $124,708

Top Paying Cities for ITSM Process Managers

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Lincoln: $140,976
Little Creek: $142,008
Magnolia: $141,804

Lincoln, DE $140,976 Little Creek, DE $142,008 Magnolia, DE $141,804 Milford, DE $141,334 Marydel, DE $141,566 Millsboro, DE $140,385 Millville, DE $140,602 Milton, DE $140,845

Nassau, DE $140,947 Ocean View, DE $140,578 Rehoboth Beach, DE $140,848 Seaford, DE $140,927 Selbyville, DE $140,344 Smyrna, DE $142,106 Viola, DE $141,452 Woodside, DE $141,832

Bear, DE $141,505 Newark, DE $141,452 Claymont, DE $141,741 Delaware City, DE $141,593 Hockessin, DE $141,439 Kirkwood, DE $141,566 Middletown, DE $141,621 Montchanin, DE $141,471

New Castle, DE $141,492 Odessa, DE $141,691 Port Penn, DE $141,786 Rockland, DE $141,485 Saint Georges, DE $141,576 Townsend, DE $141,794 Winterthur, DE $141,502 Lewes, DE $140,899

Wilmington, DE $141,446 Dover, DE $142,008 Dover Afb, DE $141,260 Bethany Beach, DE $140,430 Bethel, DE $140,575 Bridgeville, DE $140,906 Camden Wyoming, DE $141,608 Cheswold, DE $141,962

Clayton, DE $141,966 Dagsboro, DE $140,332 Delmar, DE $140,106 Ellendale, DE $140,532 Felton, DE $141,323 Fenwick Island, DE $140,362 Frankford, DE $140,118 Frederica, DE $141,463

Georgetown, DE $140,278 Greenwood, DE $140,929 Harbeson, DE $140,428 Harrington, DE $141,144 Hartly, DE $141,583 Houston, DE $140,943 Kenton, DE $141,973 Laurel, DE $140,195

Yorklyn, DE $141,481

ITSM Process Manager Salary by Industry: Top Paying Sectors

For ITSM Process Manager roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Pharmaceuticals and Energy & Utilities sectors offer the strongest compensation, at 40% above the average. In contrast, ITSM Process Manager positions in Retail & Wholesale or Transportation typically offer lower base pay, as these industries often view ITSM Process Manager as a support function rather than a direct revenue driver.

The top paying industries for an ITSM Process Manager

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Pharmaceuticals	$198,260	$95.0	40%
Energy & Utilities	$184,098	$89.0	30%
Software & Networking	$177,017	$85.0	25%
Aerospace & Defense	$169,937	$82.0	20%
Business Services	$155,775	$75.0	10%

ITSM Process Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an ITSM Process Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

$133,654

Average $141,614/year

$152,450

$11,138

Average $11,801/month

$12,704

$2,570

Average $2,723/week

$2,932

$64

Average $68/hour

$73

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$152,450	$12,704	$2,932	$73
Average	$141,614	$11,801	$2,723	$68
25th Percentile	$133,654	$11,138	$2,570	$64

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