How much does an ITSM Administrator make in the United States?
As of July 01, 2026, the average salary for an ITSM Administrator in the United States is $69,666 per year, which breaks down to an hourly rate of $33.
However, an ITSM Administrator's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $85,842
Majority Range (25th-75th percentile): $62,508 to $78,133
Key Factors That Influence ITSM Administrator Salaries
An ITSM Administrator's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
How Experience Level Affects ITSM Administrator Salaries?
Experience is a primary driver of an ITSM Administrator's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $55,406
Early Career (1-2 years): $67,901
Mid-Level (2-4 years): $89,738
Senior-Level (5-8 years): $133,962
Expert (over 8 years): $151,617
Levels
Salary
Applicati... Level ITSM Administrator
$55,406
ITSM Admi... Level ITSM Administrator
$67,901
Applicati... Level ITSM Administrator
$89,738
Applicati... Level ITSM Administrator
$133,962
Applicati... Level ITSM Administrator
$151,617
$55,4060 yr
$67,901< 2 yrs
$89,7382-4 yrs
$133,9625-8 yrs
$151,617> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do ITSM Administrator Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract ITSM Administrators.
For example, consider the average annual salaries in these key locations:
District of Columbia: $77,134.
California: $76,841.
Massachusetts: $75,817.
District of Columbia$77,134
California$76,841
Massachusetts$75,817
Washington$75,538
New Jersey$75,510
Alaska$75,413
Connecticut$74,452
New York$74,061
Hawaii$72,814
Rhode Island$72,229
Maryland$71,832
Minnesota$71,289
Colorado$71,080
Illinois$71,010
Oregon$70,745
Delaware$70,550
New Hampshire$70,428
Virginia$70,153
Pennsylvania$69,352
Nevada$68,948
North Dakota$68,816
Michigan$68,607
Wisconsin$68,530
Vermont$68,377
Texas$67,952
Maine$67,924
Arizona$67,882
Ohio$67,833
Georgia$67,192
Indiana$66,872
Wyoming$66,809
Utah$66,712
Iowa$66,670
Kansas$66,335
Louisiana$66,238
North Carolina$66,203
Missouri$66,189
Florida$65,917
Montana$65,771
Nebraska$65,632
Kentucky$65,555
South Carolina$65,277
Tennessee$65,102
Idaho$65,033
New Mexico$64,524
Oklahoma$64,413
Alabama$64,002
South Dakota$63,312
Arkansas$62,936
West Virginia$62,734
Mississippi$62,128
Top Paying Cities for ITSM Administrators
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $87,869
San Francisco: $86,907
Oakland: $85,076
San Jose, CA$87,869
San Francisco, CA$86,907
Oakland, CA$85,076
New York, NY$80,212
Paramus, NJ$79,237
Queens Village, NY$79,233
Passaic, NJ$79,167
Bergenfield, NJ$79,161
Stamford, CT$79,008
Huntington, NY$78,979
Newark, NJ$78,464
Bridgeport, CT$78,317
Vallejo, CA$78,179
New Brunswick, NJ$78,151
Petaluma, CA$78,109
Middlesex, NJ$77,977
Somerset, NJ$77,928
Santa Cruz, CA$77,837
Boston, MA$77,412
Monterey, CA$77,168
Seattle, WA$77,008
Santa Rosa, CA$76,994
Los Angeles, CA$76,973
Juneau, AK$76,792
Washington, DC$76,716
Orange, CA$76,468
Santa Ana, CA$76,284
Long Beach, CA$76,214
Anaheim, CA$76,200
Anchorage, AK$76,165
Santa Maria, CA$75,956
Everett, WA$75,942
Danbury, CT$75,697
Bremerton, WA$75,601
Tacoma, WA$75,350
New Suffolk, NY$75,349
Sacramento, CA$75,329
Santa Barbara, CA$75,253
Trenton, NJ$75,176
San Diego, CA$75,176
Brockton, MA$75,099
Fairbanks, AK$74,929
Lompoc, CA$74,751
Lowell, MA$74,695
Ventura, CA$74,681
Nashua, NH$74,667
Stockton, CA$74,661
Modesto, CA$74,152
Poughkeepsie, NY$73,999
Olympia, WA$73,866
Kennewick, WA$73,866
New Haven, CT$73,838
Lawrence, MA$73,588
Hartford, CT$73,518
Riverside, CA$73,504
New Bedford, MA$73,434
Richland, WA$73,434
Bakersfield, CA$73,337
San Bernardino, CA$73,309
New Britain, CT$73,302
Atlantic City, NJ$73,302
New London, CT$73,274
Norwich, CT$73,253
Portsmouth, NH$73,239
Boulder, CO$73,092
Portland, OR$72,996
Worcester, MA$72,989
Minneapolis, MN$72,773
Philadelphia, PA$72,675
Honolulu, HI$72,445
Saint Paul, MN$72,412
Vineland, NJ$72,396
Providence, RI$72,194
Chicago, IL$71,992
Bellingham, WA$71,909
Springfield, MA$71,853
Baltimore, MD$71,832
Chico, CA$71,658
Pittsfield, MA$71,470
Manchester, NH$71,337
Spokane, WA$71,031
Denver, CO$71,024
Albany, NY$70,697
Troy, NY$70,669
Nassau, NY$70,594
Schenectady, NY$70,522
Wilmington, DE$70,467
Burlington, VT$70,369
Salem, OR$70,341
Portland, ME$70,125
Yakima, WA$70,056
Rochester, MN$69,840
Reno, NV$69,805
Fresno, CA$69,805
Milwaukee, WI$69,742
Detroit, MI$69,672
Ann Arbor, MI$69,661
Allentown, PA$69,652
Colorado Springs, CO$69,533
Syracuse, NY$69,498
Carson City, NV$69,498
Houston, TX$69,401
Eugene, OR$69,366
Gary, IN$69,282
Springfield, OR$69,227
Bismarck, ND$69,213
Galveston, TX$69,164
Medford, OR$69,059
Fort Collins, CO$69,032
Concord, NH$68,997
Austin, TX$68,976
Mesa, AZ$68,830
Reading, PA$68,823
Phoenix, AZ$68,816
Dallas, TX$68,795
Saint Cloud, MN$68,728
Madison, WI$68,634
Utica, NY$68,446
Rochester, NY$68,335
Des Moines, IA$68,328
Raleigh, NC$68,321
Atlanta, GA$68,216
Battle Creek, MI$68,196
Salt Lake City, UT$68,175
Lancaster, PA$68,070
Harrisburg, PA$67,973
Kansas City, MO$67,903
Champaign, IL$67,889
Kansas City, KS$67,889
Fort Worth, TX$67,882
Columbus, OH$67,870
Boca Raton, FL$67,854
Pittsburgh, PA$67,826
Richmond, VA$67,798
Indianapolis, IN$67,785
Cleveland, OH$67,778
Las Vegas, NV$67,694
Cincinnati, OH$67,694
Petersburg, VA$67,589
Huntsville, AL$67,485
Lansing, MI$67,438
Lebanon, PA$67,429
Pueblo, CO$67,422
Appleton, WI$67,401
Buffalo, NY$67,374
Dayton, OH$67,353
Racine, WI$67,339
Charlotte, NC$67,332
Saint Louis, MO$67,311
York, PA$67,269
Elkhart, IN$67,269
Gastonia, NC$67,256
Billings, MT$67,239
Beaumont, TX$67,220
Lorain, OH$67,206
Benton Harbor, MI$67,192
Toledo, OH$67,178
Binghamton, NY$67,144
Rock Hill, SC$67,137
Rockford, IL$67,102
Springfield, IL$67,074
Elyria, OH$67,067
Fargo, ND$67,067
Flagstaff, AZ$67,018
Fort Lauderdale, FL$66,976
Duluth, MN$66,935
Miami, FL$66,935
Cheyenne, WY$66,886
Grand Forks, ND$66,886
Bangor, ME$66,733
Cedar Rapids, IA$66,656
Durham, NC$66,627
Louisville, KY$66,621
Grand Rapids, MI$66,607
Hialeah, FL$66,600
Casper, WY$66,503
Scranton, PA$66,419
New Orleans, LA$66,398
Virginia Beach, VA$66,391
Akron, OH$66,356
Peoria, IL$66,266
Sarasota, FL$66,252
Nashville, TN$66,203
Omaha, NE$66,203
Green Bay, WI$66,203
Baton Rouge, LA$66,168
Charleston, SC$66,154
Jamestown, NY$66,120
Davenport, IA$66,120
Tucson, AZ$66,085
Saint Petersburg, FL$66,043
Tampa, FL$66,029
Evansville, IN$65,987
Port Arthur, TX$65,987
Bradenton, FL$65,959
Santa Fe, NM$65,834
Orlando, FL$65,708
Clearwater, FL$65,688
Canton, OH$65,541
La Crosse, WI$65,541
Albuquerque, NM$65,500
Newport News, VA$65,493
High Point, NC$65,472
Ogden, UT$65,444
Corpus Christi, TX$65,388
Norfolk, VA$65,346
Laramie, WY$65,346
Rock Island, IL$65,304
Saginaw, MI$65,291
Jacksonville, FL$65,284
Salisbury, NC$65,270
Boise, ID$65,256
Moline, IL$65,221
Fort Myers, FL$65,200
Memphis, TN$65,186
Tulsa, OK$65,151
Waterloo, IA$65,109
Spartanburg, SC$65,040
Lincoln, NE$65,005
Fort Wayne, IN$64,991
Provo, UT$64,984
Cedar Falls, IA$64,900
San Antonio, TX$64,873
Greensboro, NC$64,845
South Bend, IN$64,838
Savannah, GA$64,761
Muskegon, MI$64,733
Birmingham, AL$64,726
Winston Salem, NC$64,692
Lake Charles, LA$64,524
Anderson, IN$64,510
Lexington, KY$64,489
Augusta, GA$64,468
Greenville, SC$64,468
Lima, OH$64,413
Wichita, KS$64,406
Tuscaloosa, AL$64,406
Columbia, SC$64,343
Springfield, OH$64,329
Asheville, NC$64,218
Bloomington, IN$64,169
Knoxville, TN$63,918
Shreveport, LA$63,911
Wilmington, NC$63,821
Roanoke, VA$63,821
Topeka, KS$63,695
Frankfort, KY$63,688
Oklahoma City, OK$63,639
Chillicothe, OH$63,612
Longview, TX$63,605
Melbourne, FL$63,598
Sioux Falls, SD$63,486
Mobile, AL$63,479
Terre Haute, IN$63,451
Altoona, PA$63,410
Amarillo, TX$63,361
Killeen, TX$63,340
Fayetteville, AR$63,284
Chattanooga, TN$63,263
Sioux City, IA$63,201
Idaho Falls, ID$63,187
Lynchburg, VA$63,131
Gainesville, FL$63,040
Portsmouth, OH$63,005
Little Rock, AR$62,992
Lafayette, LA$62,964
Youngstown, OH$62,964
Daytona Beach, FL$62,922
Clarksville, TN$62,915
Pensacola, FL$62,908
Temple, TX$62,903
Hopkinsville, KY$62,699
Erie, PA$62,685
Florence, SC$62,657
Charleston, WV$62,546
Great Falls, MT$62,511
Macon, GA$62,413
Tallahassee, FL$62,406
Fayetteville, NC$62,392
Waco, TX$62,378
Helena, MT$62,330
Pine Bluff, AR$62,303
Vincennes, IN$62,218
Lubbock, TX$62,190
Alamogordo, NM$62,149
Twin Falls, ID$62,086
Rapid City, SD$62,065
Jackson, MS$61,940
Huntington, WV$61,935
Greenville, MS$61,933
Parkersburg, WV$61,862
Montgomery, AL$61,849
Wichita Falls, TX$61,779
Springfield, MO$61,779
Biloxi, MS$61,745
Monroe, LA$61,675
Johnstown, PA$61,626
Sumter, SC$61,598
Columbus, GA$61,591
Pascagoula, MS$61,459
Abilene, TX$61,459
Kingsport, TN$61,278
Albany, GA$61,278
Gulfport, MS$61,257
Alexandria, LA$61,027
Fort Smith, AR$60,853
El Paso, TX$60,665
Las Cruces, NM$60,351
Harlingen, TX$60,174
Pocatello, ID$60,163
Florence, AL$60,073
Brownsville, TX$60,059
Mcallen, TX$59,912
Dothan, AL$59,815
Columbus, MS$59,401
Altus, OK$59,076
Lawton, OK$58,944
Pierre, SD$58,693
What Skills Can Increase an ITSM Administrator's Salary?
Demanded Skills for the Role:
Troubleshooting (Mentioned in 5.9% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Microsoft Office (Mentioned in 1.93% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Oracle (Mentioned in 1.27% Job Postings): Applying Oracle to manage data and information applications effectively.
See More Skills
Skills
Demand Percentage
Troubleshooting
5.9%
Microsoft Office
1.93%
Oracle
1.27%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on an ITSM Administrator's salary.
Application Development: Can increase your salary by up to 13%.
Linux: Can increase your salary by up to 11%.
Python: Can increase your salary by up to 11%.
Skill
Salary
Salary % Increase
Application Development
$78,722
13%
Linux
$77,329
11%
Python
$77,329
11%
Team Development
$77,329
11%
Oracle
$77,329
11%
Incident Management
$76,632
10%
Get Latest Data
ITSM Administrator Salary by Industry: Top Paying Sectors
For ITSM Administrator roles, the industry you choose can affect earning potential
by as much as 70% (the gap between the highest and lowest paying industries).
Data shows that the Energy & Utilities and MFG Nondurable
sectors offer the strongest compensation, at 40% above the average.
In contrast, ITSM Administrator positions in Telecom or Edu., Gov't. & Nonprofit typically offer lower base pay,
as these industries often view ITSM Administrator as a support function rather than a direct revenue driver.
The top paying industries for an ITSM Administrator
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Energy & Utilities
$97,532
$47.0
40%
MFG Nondurable
$90,565
$44.0
30%
Biotechnology
$87,082
$42.0
25%
Software & Networking
$87,082
$42.0
25%
Financial Services
$83,599
$40.0
20%
How Education impacts an ITSM Administrator's Salary?
Your level of education can impact your salary potential.
While many ITSM Administrators enter the field with a Associate's Degree degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for an ITSM Administrator with a Associate's Degree is between
$72,576
and $79,902).
ITSM Administrator Salaries by Degree Level
Typical Education for ITSM Administrator
No Diploma8.5%
High School12.8%
Associates12.8%
Bachelors57.4%
Masters8.5%
Doctorate0.0%
view as table
Degree Level
% of user with this level of education
No Diploma
8.5%
High School
12.8%
Associates
12.8%
Bachelors
57.4%
Masters
8.5%
Doctorate
0.0%
view as graph
ITSM Administrator Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how an ITSM Administrator's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Salaries for an ITSM Administrator can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $65,802 in 2023
to around $63,775 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of ITSM Administrator salary trends,
.
Average Annual Salary of ITSM Administrator Over Time
2022
$???
2023
$65,802
2024
$64,749
2025
$63,775
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$65,802
2024
$64,749
2025
$63,775
2026
View More
2027
View More
Most common benefits for ITSM Administrator
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Common company salaries for ITSM Administrator
Here are companies hiring for ITSM Administrator and their salaries, click below for more details.
C
$128,509/per year
C R Bard Inc
Biotechnology
the United States
H
$124,697/per year
Henry Schein Canada
Biotechnology
the United States
N
$123,899/per year
Nordex Inc
Biotechnology
the United States
N
$120,416/per year
Nipro Corp
Biotechnology
the United States
E
$115,870/per year
Enovis
Biotechnology
the United States
A
$114,553/per year
Advanced Research Projects Agency - Energy
Biotechnology
the United States
M
$112,110/per year
MiniMed Inc
Biotechnology
the United States
L
$111,500/per year
Labcorp Drug Development
Biotechnology
the United States
L
$110,229/per year
Life Technologies Corp
Biotechnology
the United States
Z
$106,224/per year
Zimmer Biomet
Biotechnology
the United States
P
$103,077/per year
Promontory Therapeutics
Biotechnology
the United States
S
$102,181/per year
Steris PLC
Biotechnology
the United States
G
$97,274/per year
Gavin Conferences Pty Ltd
Biotechnology
the United States
E
$94,764/per year
Endeavor BioMedicines
Biotechnology
the United States
R
$94,402/per year
Replay Holdings LLC
Biotechnology
the United States
P
$94,235/per year
Pleno Inc
Biotechnology
the United States
S
$93,666/per year
Simulaids Inc
Biotechnology
the United States
N
$88,880/per year
NOIRLab/CAS
Biotechnology
the United States
O
$86,468/per year
Onward Technology
Biotechnology
the United States
L
$84,895/per year
LED Medical Diagnostics Inc
Biotechnology
the United States
E
$84,682/per year
Eyeco Ltd
Biotechnology
the United States
P
$84,523/per year
Paerosol
Biotechnology
the United States
I
$83,525/per year
IONIQ Sciences Inc
Biotechnology
the United States
S
$82,815/per year
Stateside PPE
Biotechnology
the United States
D
$82,041/per year
Digi Bio
Biotechnology
the United States
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