What are the main factors that influence a CMC's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A CMC's salary?

A CMC's salary grows with experience: a Contact Center Scheduler I (0-2 years)earns $51,491, a CMC (2-4 years)earns $58,376, a Contact Center Scheduler III (4-7 years)earns $70,837, a Contact Center Scheduling Supervisor (7+ years)earns $76,805, a Contact Center Scheduling Manager (7+ years)earns $109,150,

What are the highest paying states for a CMC?

CMC salary varies significantly by state. The top 3 highest paying states for CMC roles are District of Columbia $66,656, California $66,403, Massachusetts $65,518. These tech hubs typically pay 10-15% above the national average.

How much do different types of CMC roles make?

Salaries for CMC level roles vary by specialization: Director Regulatory CMC: $208,545; Associate Director CMC Project Manager: $184,759; Manager, CMC Regulatory Affairs: $153,811; Senior Manager, Regulatory Affairs, CMC: $153,370; Cmc Regulatory Affairs: $151,750.

How do different companies affect a CMC's salary?

Company size, industry, and compensation structure create significant salary variations for CMC roles. Large, established industry leaders like C R Bard Inc ($128,509) and Henry Schein Canada ($124,697) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $82,041.

CMC Salary in the United States

How much does a CMC make in the United States?

As of April 01, 2026, the average salary for a CMC in the United States is $60,202 per year, which breaks down to an hourly rate of $29.

However, a CMC's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $76,954
Majority Range (25th-75th percentile): $54,419 to $68,971
Entry-Level (10th percentile): $49,154

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CMC Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$68,971	$5,748	$1,326	$33
Average	$60,202	$5,017	$1,158	$29
25th Percentile	$54,419	$4,535	$1,047	$26

You may get higher pay by adjusting the following factors:

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Key Factors That Influence CMC Salaries

A CMC's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects CMC Salaries?

Experience is a primary driver of a CMC's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $51,491
Early Career (1-2 years): $58,376
Mid-Level (2-4 years): $70,837
Senior-Level (5-8 years): $76,805
Expert (over 8 years): $109,150

Levels	Salary
Contact C... Level CMC	$51,491
CMC Level CMC	$58,376
Contact C... Level CMC	$70,837
Contact C... Level CMC	$76,805
Contact C... Level CMC	$109,150

View as Graph

What Am I Worth?

How Do CMC Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract CMCs. For example, consider the average annual salaries in these key locations:

District of Columbia: $66,656.
California: $66,403.
Massachusetts: $65,518.

District of Columbia $66,656 California $66,403 Massachusetts $65,518 Washington $65,277 New Jersey $65,253 Alaska $65,169 Connecticut $64,338 New York $64,001

Hawaii $62,923 Rhode Island $62,418 Maryland $62,075 Minnesota $61,605 Colorado $61,424 Illinois $61,364 Oregon $61,135 Delaware $60,967

New Hampshire $60,861 Virginia $60,624 Pennsylvania $59,931 Nevada $59,582 North Dakota $59,468 Michigan $59,287 Wisconsin $59,221 Vermont $59,089

Texas $58,721 Maine $58,697 Arizona $58,661 Ohio $58,619 Georgia $58,065 Indiana $57,788 Wyoming $57,734 Utah $57,650

Iowa $57,614 Kansas $57,325 Louisiana $57,240 North Carolina $57,210 Missouri $57,198 Florida $56,963 Montana $56,837 Nebraska $56,717

Kentucky $56,650 South Carolina $56,410 Tennessee $56,259 Idaho $56,199 New Mexico $55,759 Oklahoma $55,663 Alabama $55,308 South Dakota $54,712

Arkansas $54,387 West Virginia $54,212 Mississippi $53,688

Top Paying Cities for CMCs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $75,933
San Francisco: $75,187
Oakland: $73,519

San Jose, CA $75,933

San Francisco, CA $75,187

Oakland, CA $73,519

New York, NY $69,768

Queens Village, NY $69,317

Paramus, NJ $68,835

Passaic, NJ $68,775

Bergenfield, NJ $68,715

Stamford, CT $68,625

Huntington, NY $68,564

Newark, NJ $68,173

Bridgeport, CT $68,053

New Brunswick, NJ $67,854

Vallejo, CA $67,728

Middlesex, NJ $67,691

Somerset, NJ $67,637

Petaluma, CA $67,499

Santa Cruz, CA $67,264

Boston, MA $67,144

Monterey, CA $66,843

Fairbanks, AK $66,800

Los Angeles, CA $66,686

Washington, DC $66,656

Seattle, WA $66,548

Santa Rosa, CA $66,536

Juneau, AK $66,361

Orange, CA $66,162

Anchorage, AK $66,054

Anaheim, CA $66,012

Santa Ana, CA $65,922

Nassau, NY $65,885

Long Beach, CA $65,861

Danbury, CT $65,843

Santa Maria, CA $65,639

Everett, WA $65,627

Bremerton, WA $65,332

Trenton, NJ $65,217

Sacramento, CA $65,193

San Diego, CA $65,163

Brockton, MA $65,139

Tacoma, WA $65,115

Santa Barbara, CA $65,031

Lowell, MA $64,790

New Suffolk, NY $64,766

Nashua, NH $64,693

Lompoc, CA $64,597

Ventura, CA $64,537

Stockton, CA $64,519

New Haven, CT $64,398

Atlantic City, NJ $64,242

Hartford, CT $64,109

Modesto, CA $64,079

Poughkeepsie, NY $63,947

New Britain, CT $63,917

Olympia, WA $63,832

Kennewick, WA $63,832

New London, CT $63,820

Norwich, CT $63,802

Lawrence, MA $63,772

Bakersfield, CA $63,604

Riverside, CA $63,519

New Bedford, MA $63,519

Richland, WA $63,459

Portsmouth, NH $63,411

Vineland, NJ $63,399

San Bernardino, CA $63,351

Boulder, CO $63,182

Worcester, MA $63,134

Portland, OR $63,080

Saint Paul, MN $63,008

Minneapolis, MN $63,008

Philadelphia, PA $62,923

Honolulu, HI $62,604

Springfield, MA $62,394

Providence, RI $62,388

Chicago, IL $62,213

Bellingham, WA $62,141

Baltimore, MD $62,075

Chico, CA $61,924

Wilmington, DE $61,822

Pittsfield, MA $61,762

Manchester, NH $61,647

Spokane, WA $61,382

Denver, CO $61,376

Albany, NY $61,093

Troy, NY $61,069

Schenectady, NY $60,943

Burlington, VT $60,810

Portland, ME $60,600

Salem, OR $60,551

Yakima, WA $60,539

Ann Arbor, MI $60,521

Rochester, MN $60,353

Fresno, CA $60,323

Reno, NV $60,323

Milwaukee, WI $60,269

Detroit, MI $60,208

Allentown, PA $60,190

Carson City, NV $60,184

Houston, TX $60,094

Colorado Springs, CO $60,088

Syracuse, NY $60,058

Eugene, OR $59,943

Bismarck, ND $59,871

Gary, IN $59,871

Galveston, TX $59,871

Springfield, OR $59,823

Medford, OR $59,679

Fort Collins, CO $59,654

Austin, TX $59,606

Mesa, AZ $59,480

Phoenix, AZ $59,468

Dallas, TX $59,450

Reading, PA $59,414

Saint Cloud, MN $59,390

Concord, NH $59,335

Madison, WI $59,311

Utica, NY $59,149

Raleigh, NC $59,101

Las Vegas, NV $59,095

Rochester, NY $59,052

Des Moines, IA $59,046

Atlanta, GA $58,950

Battle Creek, MI $58,932

Salt Lake City, UT $58,914

Lancaster, PA $58,824

Champaign, IL $58,812

Harrisburg, PA $58,739

Durham, NC $58,685

Kansas City, MO $58,679

Kansas City, KS $58,667

Fort Worth, TX $58,661

Boca Raton, FL $58,637

Cleveland, OH $58,631

Columbus, OH $58,619

Pittsburgh, PA $58,613

Richmond, VA $58,589

Indianapolis, IN $58,577

Cincinnati, OH $58,499

Petersburg, VA $58,408

Billings, MT $58,276

Lansing, MI $58,276

Huntsville, AL $58,276

Lebanon, PA $58,270

Dayton, OH $58,264

Pueblo, CO $58,264

Appleton, WI $58,246

Buffalo, NY $58,222

Racine, WI $58,192

Charlotte, NC $58,186

Saint Louis, MO $58,167

Springfield, IL $58,143

Elkhart, IN $58,131

York, PA $58,131

Gastonia, NC $58,125

Benton Harbor, MI $58,125

Beaumont, TX $58,089

Lorain, OH $58,077

Toledo, OH $58,053

Binghamton, NY $58,023

Rock Hill, SC $58,017

Rockford, IL $57,987

Fargo, ND $57,957

Elyria, OH $57,957

Flagstaff, AZ $57,915

Fort Lauderdale, FL $57,878

Miami, FL $57,842

Duluth, MN $57,746

Bangor, ME $57,668

Cedar Rapids, IA $57,602

Louisville, KY $57,571

Grand Rapids, MI $57,559

Hialeah, FL $57,553

Casper, WY $57,469

Scranton, PA $57,397

New Orleans, LA $57,379

Virginia Beach, VA $57,373

Akron, OH $57,343

Peoria, IL $57,264

Sarasota, FL $57,252

Green Bay, WI $57,210

Baton Rouge, LA $57,180

Charleston, SC $57,168

Nashville, TN $57,150

Jamestown, NY $57,138

Davenport, IA $57,138

Tucson, AZ $57,108

Cheyenne, WY $57,090

Saint Petersburg, FL $57,072

Tampa, FL $57,060

Omaha, NE $57,048

Port Arthur, TX $57,024

Evansville, IN $57,024

Bradenton, FL $57,000

Santa Fe, NM $56,891

Orlando, FL $56,831

Clearwater, FL $56,765

Canton, OH $56,638

La Crosse, WI $56,638

Grand Forks, ND $56,620

Albuquerque, NM $56,602

Tulsa, OK $56,602

Newport News, VA $56,596

High Point, NC $56,578

Ogden, UT $56,554

Corpus Christi, TX $56,506

Laramie, WY $56,470

Norfolk, VA $56,470

Rock Island, IL $56,434

Saginaw, MI $56,422

Jacksonville, FL $56,416

Salisbury, NC $56,404

Memphis, TN $56,391

Moline, IL $56,361

Fort Myers, FL $56,343

Waterloo, IA $56,265

Spartanburg, SC $56,205

Lincoln, NE $56,175

Fort Wayne, IN $56,163

Birmingham, AL $56,097

Cedar Falls, IA $56,084

Provo, UT $56,078

Springfield, OH $56,072

San Antonio, TX $56,060

Greensboro, NC $56,036

South Bend, IN $56,030

Winston Salem, NC $56,024

Boise, ID $56,006

Savannah, GA $55,964

Muskegon, MI $55,856

Lima, OH $55,783

Lake Charles, LA $55,759

Anderson, IN $55,747

Lexington, KY $55,729

Augusta, GA $55,711

Greenville, SC $55,711

Wichita, KS $55,657

Tuscaloosa, AL $55,657

Columbia, SC $55,603

Bloomington, IN $55,452

Roanoke, VA $55,416

Asheville, NC $55,338

Knoxville, TN $55,236

Shreveport, LA $55,230

Wilmington, NC $55,151

Frankfort, KY $55,037

Oklahoma City, OK $54,995

Chillicothe, OH $54,971

Longview, TX $54,965

Topeka, KS $54,947

Mobile, AL $54,856

Terre Haute, IN $54,832

Erie, PA $54,826

Altoona, PA $54,796

Melbourne, FL $54,778

Amarillo, TX $54,754

Killeen, TX $54,736

Fayetteville, AR $54,688

Sioux Falls, SD $54,646

Chattanooga, TN $54,610

Idaho Falls, ID $54,603

Gainesville, FL $54,477

Portsmouth, OH $54,447

Little Rock, AR $54,435

Lynchburg, VA $54,435

Lafayette, LA $54,411

Youngstown, OH $54,411

Temple, TX $54,387

Daytona Beach, FL $54,375

Clarksville, TN $54,369

Pensacola, FL $54,363

Hopkinsville, KY $54,182

Charleston, WV $54,176

Florence, SC $54,146

Sioux City, IA $54,110

Macon, GA $53,935

Tallahassee, FL $53,929

Fayetteville, NC $53,917

Waco, TX $53,905

Wichita Falls, TX $53,905

Pine Bluff, AR $53,881

Vincennes, IN $53,767

Lubbock, TX $53,743

Great Falls, MT $53,706

Alamogordo, NM $53,700

Abilene, TX $53,652

Rapid City, SD $53,574

Monroe, LA $53,574

Albany, GA $53,538

Huntington, WV $53,532

Jackson, MS $53,526

Greenville, MS $53,520

Parkersburg, WV $53,460

Montgomery, AL $53,448

Johnstown, PA $53,436

Springfield, MO $53,387

Biloxi, MS $53,357

Sumter, SC $53,231

Columbus, GA $53,225

Twin Falls, ID $53,189

Pascagoula, MS $53,110

Kingsport, TN $52,954

Gulfport, MS $52,936

Alexandria, LA $52,737

Fort Smith, AR $52,587

El Paso, TX $52,424

Helena, MT $52,346

Las Cruces, NM $52,153

Harlingen, TX $51,985

Pocatello, ID $51,931

Florence, AL $51,912

Brownsville, TX $51,900

Dothan, AL $51,804

Mcallen, TX $51,774

Columbus, MS $51,328

Altus, OK $51,052

Lawton, OK $50,937

Pierre, SD $50,720

What Skills Can Increase a CMC's Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 14.86% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Billing (Mentioned in 1.8% Job Postings): Billing refers to the aspect of banking, whereby someone is charged accurately for what item they purchased.
Appointment Scheduling (Mentioned in 1.38% Job Postings): Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings.

See More Skills

Skills	Demand Percentage
Customer Service	14.86%
Billing	1.8%
Appointment Scheduling	1.38%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a CMC's salary.

Financial Services: Can increase your salary by up to 38%.
Coordination: Can increase your salary by up to 12%.
Service Excellence: Can increase your salary by up to 10%.

Skill	Salary	Salary % Increase
Financial Services	$83,079	38%
Coordination	$67,427	12%
Service Excellence	$66,223	10%
Leadership	$65,621	9%
Analysis	$65,621	9%
Critical Thinking	$64,416	7%

Get Latest Data

How Education impacts a CMC's Salary?

Your level of education can impact your salary potential. While many CMCs enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a CMC with a High School Diploma or Technical Certificate is between $60,947 and $66,151).

CMC Salaries by Degree Level

Typical Education for CMC

No Diploma 25.0%

High School 25.0%

Associates 50.0%

Bachelors 12.5%

Masters 12.5%

Doctorate 0.0%

view as table

Degree Level	% of user with this level of education
No Diploma	25.0%
High School	25.0%
Associates	50.0%
Bachelors	12.5%
Masters	12.5%
Doctorate	0.0%

view as graph

CMC Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a CMC's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on April 01, 2026

$54,419

Average $60,202/year

$68,971

$4,535

Average $5,017/month

$5,748

$1,047

Average $1,158/week

$1,326

$26

Average $29/hour

$33

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$68,971	$5,748	$1,326	$33
Average	$60,202	$5,017	$1,158	$29
25th Percentile	$54,419	$4,535	$1,047	$26

Salaries of jobs related to CMC

Salary Trends for CMC

Salaries for a CMC can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $60,717 in 2023 to around $60,173 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of CMC salary trends, .

Average Annual Salary of CMC Over Time

2022

$???

2023

$60,717

2024

$60,429

2025

$60,173

2026

$???

2027

$???

Year	Average Annual Salary
2022	View More
2023	$60,717
2024	$60,429
2025	$60,173
2026	View More
2027	View More

Most common benefits for CMC

Social Security

401(k)

Disability

Healthcare

Pension

Time Off (days)

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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