Ensures that all system platforms are functional and secure. Works with upper management to determine acceptable level of risk for enterprise computing platforms. Requires a bachelor's degree. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Typically requires 3+ years of managerial experience.
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A functional manager is a person who has management authority over an organizational unit—such as a department—within a business, company, or other organization. Functional managers have ongoing responsibilities, and are not usually directly affiliated with project teams, other than ensuring that goals and objectives align with the organization's overall strategy and vision.
In both traditional and matrix organizations, the control of the resources is centered on the functional managers, essentially putting project managers at a disadvantage when bargaining about staffing arrangements. Additionally, in such organizations, project managers usually report to functional managers, who report to senior management.
Supervises office and administrative activities to achieve maximum expense control and productivity for a retail store. Responsible for all payroll, accounting, and other general administrative functions for a retail location. Oversees human resource and personnel functions including employee evaluations and enforcement of company policies. Monitors office facilities and tracks retail equipment and supplies. Requires a high school diploma or equivalent. Typically reports to a head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
Manages a banking branch office located in a retail store. Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities. Schedules, manages, and trains branch staff to maintain the required service coverage. Follows all company policies and procedures to maintain required security, operational, and service quality standards. Resolves escalated customer or operations issues. Coordinates with other bank teams to promote products or provide additional services to customers. May require an associate degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.