Customer Success Lead Salary in Hartford, CT
How Much Does a Customer Success Lead make?
Customer Success Lead made a median salary around $253,792 in April, 2025.
The best-paid 25 percent made $283,017 probably that year, while the lowest-paid 25 percent made around $218,054.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Customer Success Lead
jobs in
Hartford, Connecticut
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Best-Paying Cities for Customer Success Lead
The metropolitan areas that pay the highest salary in the Customer Success Lead profession are New Canaan
, Norwalk
, Old Greenwich
, Riverside
, Stamford
.
| New Canaan, CT | $271,667 |
| Norwalk, CT | $271,667 |
| Old Greenwich, CT | $271,667 |
| Riverside, CT | $271,667 |
| Stamford, CT | $271,667 |
Best-Paying States for Customer Success Lead
The states and districts that pay Customer Success Lead the highest salary are District of Columbia (around $263,874)
, California (around $262,873)
, Massachusetts (around $259,369)
, Washington (around $258,416)
, and New Jersey (around $258,321)
.
| District of Columbia | $263,874 |
| California | $262,873 |
| Massachusetts | $259,369 |
| Washington | $258,416 |
| New Jersey | $258,321 |
Frequently Asked Questions for Customer Success Lead
Q:
What is the salary range of Customer Success Lead in Hartford, CT?
A:
In 2025
, the lowest-paid Customer Success Lead in Hartford, CT earned an average annual salary of $218,054
, while the highest-paid made $283,017.
Q:
What is the salary for a Customer Success Lead in California?
A:
Customer Success Lead employed in California earned an average salary of $262,873 in 2025.
Average Customer Success Lead Pay vs. Other Jobs
Customer Success Lead earned an average salary of $253,792 in 2025.
Other jobs related to Customer Success Lead earned the following average salary in April, 2025.
Customer Success Team Lead
made $134,344
,
Lead Customer Success Manager
made $134,344
,
Customer Success Associate IV
and
Customer Success Advisor IV
made $134,309
and $134,310 respectively
.
Relevant Jobs of Customer Success Lead
There is currently no job description for Customer Success Team Lead, be the first to
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the job responsibilities for Customer Success Team Lead.
There is currently no job description for Lead Customer Success Manager, be the first to
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the job responsibilities for Lead Customer Success Manager.
Customer Success Associate IV acts as the customer's trusted advisor providing support, guidance, and technical expertise to leverage the organization's products or services to achieve their business objectives. Provides customer training and onboarding to facilitate smooth product adoption and build a strong customer relationship foundation. Being a Customer Success Associate IV proactively identifies customer needs and challenges and utilizes extensive product knowledge and problem-solving skills to develop solutions and resolve concerns. Coordinates with internal teams to develop resources, solutions, and tools to improve customer experience, engagement, and outcomes. Additionally, Customer Success Associate IV delivers feedback and advocates for solutions, product enhancements, and other actions to meet the needs of customers and ensure satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Success Associate IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Customer Success Associate IV typically requires 7+ years of related experience.
The Customer Success Advisor IV implements strategies and processes that deliver consistent customer satisfaction and retention. Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Being a Customer Success Advisor IV utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. In addition, Customer Success Advisor IV coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers.
Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Customer Success Advisor IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Customer Success Advisor IV typically requires 7+ years of related experience.
The Customer Success Specialist (CSS) IV provides customer training and onboarding to facilitate smooth product adoption and build a strong customer relationship foundation. Acts as the customer's trusted advisor providing support, guidance, and technical expertise to leverage the organization's products or services to achieve their business objectives. Being a Customer Success Specialist (CSS) IV coordinates with internal teams to develop resources, solutions, and tools to improve customer experience, engagement, and outcomes. Proactively identifies customer needs and challenges and utilizes extensive product knowledge and problem-solving skills to develop solutions and resolve concerns. In addition, Customer Success Specialist (CSS) IV delivers feedback and advocates for solutions, product enhancements, and other actions to meet the needs of customers and ensure satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a manager. Being a Customer Success Specialist (CSS) IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Customer Success Specialist (CSS) IV typically requires 7+ years of related experience.