How Much Does a Customer Success Lead make?

Customer Success Lead made a median salary around $228,361 in December, 2024. The best-paid 25 percent made $254,267 probably that year, while the lowest-paid 25 percent made around $194,714. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
25% $194,714 10% $164,079 90% $277,852 75% $254,267 $228,361 50%(Median)
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Best-Paying Cities for Customer Success Lead

The metropolitan areas that pay the highest salary in the Customer Success Lead profession are Merrifield , Mc Lean , Springfield , Annandale , Arlington .
Merrifield, VA $268,391
Mc Lean, VA $268,391
Springfield, VA $268,391
Annandale, VA $268,391
Arlington, VA $268,391

Best-Paying States for Customer Success Lead

The states and districts that pay Customer Success Lead the highest salary are District of Columbia (around $268,391) , California (around $265,980) , New Jersey (around $264,292) , Alaska (around $262,604) , and Massachusetts (around $262,362) .
District of Columbia $268,391
California $265,980
New Jersey $264,292
Alaska $262,604
Massachusetts $262,362

Frequently Asked Questions for Customer Success Lead

Q: What is the salary range of Customer Success Lead in Newport News, VA?
A: In 2024 , the lowest-paid Customer Success Lead in Newport News, VA earned an average annual salary of $194,714 , while the highest-paid made $254,267.
Q: What is the salary for a Customer Success Lead in California?
A: Customer Success Lead employed in California earned an average salary of $265,980 in 2024.

Average Customer Success Lead Pay vs. Other Jobs

Customer Success Lead earned an average salary of $228,361 in 2024. Other jobs related to Customer Success Lead earned the following average salary in December, 2024. Customer Success Team Lead made $117,813 , Lead Customer Success Manager made $117,813 , Customer Success Associate IV and Customer Success Advisor IV made $118,860 and $118,860 respectively .

Relevant Jobs of Customer Success Lead

Customer Success Team Lead - Average Salary $117,813
There is currently no job description for Customer Success Team Lead, be the first to submit the job responsibilities for Customer Success Team Lead.
Lead Customer Success Manager - Average Salary $117,813
There is currently no job description for Lead Customer Success Manager, be the first to submit the job responsibilities for Lead Customer Success Manager.
Customer Success Associate IV - Average Salary $118,860
Customer Success Associate IV acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Implements strategies and processes that deliver consistent customer satisfaction and retention. Being a Customer Success Associate IV ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Additionally, Customer Success Associate IV coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Success Associate IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Customer Success Associate IV typically requires 7+ years of related experience.
Customer Success Advisor IV - Average Salary $118,860
The Customer Success Advisor IV implements strategies and processes that deliver consistent customer satisfaction and retention. Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Being a Customer Success Advisor IV utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. In addition, Customer Success Advisor IV coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Customer Success Advisor IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Customer Success Advisor IV typically requires 7+ years of related experience.
Customer Success Manager - Average Salary $119,162
Customer Success Manager directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Implements strategies and processes that deliver consistent customer satisfaction through all phases of the customer lifecycle and that promote retention. Being a Customer Success Manager ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Collects and responds to feedback with focused support for identified customer needs and challenges. Additionally, Customer Success Manager builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. Typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Success Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Success Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.