Customer Success Lead Salary in Spokane, WA

Customer Success Team Lead - Average Salary $128,629

There is currently no job description for Customer Success Team Lead, be the first to submit the job responsibilities for Customer Success Team Lead.

Lead Customer Success Manager - Average Salary $128,629

There is currently no job description for Lead Customer Success Manager, be the first to submit the job responsibilities for Lead Customer Success Manager.

Customer Success Associate IV - Average Salary $128,595

Customer Success Associate IV acts as the customer's trusted advisor providing support, guidance, and technical expertise to leverage the organization's products or services to achieve their business objectives. Provides customer training and onboarding to facilitate smooth product adoption and build a strong customer relationship foundation. Being a Customer Success Associate IV proactively identifies customer needs and challenges and utilizes extensive product knowledge and problem-solving skills to develop solutions and resolve concerns. Coordinates with internal teams to develop resources, solutions, and tools to improve customer experience, engagement, and outcomes. Additionally, Customer Success Associate IV delivers feedback and advocates for solutions, product enhancements, and other actions to meet the needs of customers and ensure satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Success Associate IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Customer Success Associate IV typically requires 7+ years of related experience.

Customer Success Advisor IV - Average Salary $128,600

The Customer Success Advisor IV implements strategies and processes that deliver consistent customer satisfaction and retention. Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Being a Customer Success Advisor IV utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. In addition, Customer Success Advisor IV coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Customer Success Advisor IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Customer Success Advisor IV typically requires 7+ years of related experience.

Customer Success Specialist (CSS) IV - Average Salary $128,590

The Customer Success Specialist (CSS) IV provides customer training and onboarding to facilitate smooth product adoption and build a strong customer relationship foundation. Acts as the customer's trusted advisor providing support, guidance, and technical expertise to leverage the organization's products or services to achieve their business objectives. Being a Customer Success Specialist (CSS) IV coordinates with internal teams to develop resources, solutions, and tools to improve customer experience, engagement, and outcomes. Proactively identifies customer needs and challenges and utilizes extensive product knowledge and problem-solving skills to develop solutions and resolve concerns. In addition, Customer Success Specialist (CSS) IV delivers feedback and advocates for solutions, product enhancements, and other actions to meet the needs of customers and ensure satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a manager. Being a Customer Success Specialist (CSS) IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Customer Success Specialist (CSS) IV typically requires 7+ years of related experience.