The Commercial Automotive Services Manager assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Manages the service staff to effectively meet customer requirements and minimize service related expenses. Being a Commercial Automotive Services Manager trains service technicians and conducts new hire orientation; schedules other training as required. Makes recommendations for hiring, firing and disciplining of service techs. In addition, Commercial Automotive Services Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree in area of specialty and 4-6 years experience with extensive knowledge of auto repair and shop management skills, including scheduling, inventory purchasing, expense control and customer service. Typically reports to a store manager. The Commercial Automotive Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Commercial Automotive Services Manager typically requires 3-5 years experience in the related area as an individual contributor.
Training Manager designs, plans, and implements training programs, policies, and procedures. Collaborates with functional teams to assess ongoing and future training and development needs and the effectiveness of established programs. Being a Training Manager researches new training techniques and suggests enhancements to existing training programs to meet the organization's changing needs. Engages with vendors providing supplemental training programs or training content. Additionally, Training Manager ensures that training resources and delivery methods are kept up to date and are effective. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
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Training Administrator is responsible for the coordination of employee and management training programs. Administers a recordkeeping system to track employee training participation and progress. Being a Training Administrator assists in other administrative and budgeting tasks associated with training programs. Coordinates and tracks participation in outside training activities. Additionally, Training Administrator may coordinate or administer skill or competency assessments, career counseling, outplacement, and other specialized training or development programs for employees. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Training Administrator gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Training Administrator typically requires 2 to 4 years of related experience.
The Automotive Cleaner may require a high school diploma or its equivalent and 0-2 years of experience in the field or in a related area. Cleans interiors and exteriors of transportation vehicles such as airplanes, automobiles, buses, railroad cars, and streetcars. Being an Automotive Cleaner relies on limited experience and judgment to plan and accomplish goals. Is familiar with standard concepts, practices, and procedures within a particular field. In addition, Automotive Cleaner performs a variety of tasks. Works under general supervision; typically reports to a supervisor or manager. A certain degree of creativity and latitude is expected.