Staff Traffic Director Salary in Phoenix, AZ

Traffic Manager - Average Salary $102,930

Traffic Manager develops and maintains transportation and distribution procedures to maximize delivery efficiency. Selects appropriate delivery methods to minimize delivery costs and maximize customer satisfaction. Being a Traffic Manager analyzes, handles, and reviews loss and damage claims caused by accidents. May require a bachelor's degree. Additionally, Traffic Manager typically reports to a director. The Traffic Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Traffic Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.

Traffic Director - Average Salary $125,676

Traffic Director leads and directs the traffic department to efficiently and safely move materials and products to designated destinations. Develops and maintains transportation and distribution procedures to maximize delivery efficiency and minimize delivery costs. Being a Traffic Director evaluates and selects appropriate transportation carriers and routes. Resolves delivery issues for both internal and external customers. Additionally, Traffic Director monitors, analyzes, and reviews loss and damage claims and makes recommendations for improved safety. Oversees costs and processes to adhere to budgets. Ensures compliance with all DOT/OSHA guidelines. Requires a bachelor's degree. Typically reports to top management. The Traffic Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Traffic Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

Expeditor/Traffic Manager - Average Salary $103,000

The Expeditor/Traffic Manager selects appropriate delivery methods to minimize delivery costs and maximize customer satisfaction. Develops and maintains transportation and distribution procedures to maximize delivery efficiency. Being an Expeditor/Traffic Manager may require a bachelor's degree. Analyzes, handles, and reviews loss and damage claims caused by accidents. In addition, Expeditor/Traffic Manager typically reports to a director. The Expeditor/Traffic Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as an Expeditor/Traffic Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.

Transportation Traffic Manager - Average Salary $102,990

The Transportation Traffic Manager selects appropriate delivery methods to minimize delivery costs and maximize customer satisfaction. Develops and maintains transportation and distribution procedures to maximize delivery efficiency. Being a Transportation Traffic Manager may require a bachelor's degree. Analyzes, handles, and reviews loss and damage claims caused by accidents. In addition, Transportation Traffic Manager typically reports to a director. The Transportation Traffic Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Transportation Traffic Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.

Traffic Workforce Manager - Average Salary $105,733

The Traffic Workforce Manager oversees the configuration of the Automatic Call Distribution (ACD) system to automatically distribute calls uniformly among representatives. Manages a team that is responsible for analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Traffic Workforce Manager ensures customer satisfaction by overseeing the call volume and redirecting inbound traffic as needed. Monitors the productivity of customer service representatives. In addition, Traffic Workforce Manager reviews call volume reports to coordinate and complete capacity planning within the contact center and identify potential problems. Evaluates historical and recent performance and statistics to identify trends. May act as a resource for more complex questions. Requires a bachelor's degree. Typically reports to a director. The Traffic Workforce Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Traffic Workforce Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.