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What Does a Call Centre Trainer Do?

The following organizational hierarchy shows the typical structure and positions within the call centre.
Updated December 20, 2021
Typically, the Head of the Call Centre would report to the Customer Services Director or Managing Director and would be held accountable for the performance of all call centre teams.
Updated December 15, 2021
Weekly sessions to hear the calls, discuss plans, and drive for improvements should be an integral part of the overall call centre experience.
Updated December 14, 2021
A Call Centre Agent can be known by various titles, depending on the responsibilities of their position within the call centre, these titles include:.
Updated December 10, 2021
A person in this role would also be expected to liaise with the Team Leaders and the Call Centre Manager regarding performance management information, and they would usually be the link with the IT department or technology suppliers.
Updated December 04, 2021

Frequently Asked Questions About a Call Centre Trainer Salaries

What is the average of a Call Centre Trainer in Oatman, AZ?

The Call Centre Trainer salary range is from $43,752 to $51,778, and the average Call Centre Trainer salary is $47,306/year in Oatman, AZ. The Call Centre Trainer's salary will change in different locations.

Which location pays the highest Call Centre Trainer salary in the United States?

The Call Centre Trainer salary in San Jose, CA is $59,727 which is the highest in the US.

What kinds of reasons will influence the Call Centre Trainer's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Centre Trainer.

What is the growth rate of the Call Centre Trainer's salary?

If you are thinking of becoming a Call Centre Trainer or planning the next step in your career, find the detailed salary report of a Call Centre Trainer.