What are the main factors that influence a Call Operator's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change a Call Operator's salary?

A Call Operator's salary grows with experience: starting around $36,830 for beginners, reaching about $40,676 at mid-level, and approach $41,217 for experts.

What are the highest paying states for a Call Operator?

Call Operator salary varies significantly by state. The top 3 highest paying states for Call Operator roles are District of Columbia $41,165, California $41,009, Massachusetts $40,462. These tech hubs typically pay 10-15% above the national average.

How much do different types of Call Operator roles make?

Salaries for Call Operator level roles vary by specialization: On Call Scheduler: $73,009; On Call Nurse: $55,601; On Call Interpreter: $52,173; Call Coordinator: $43,892; Call Representative: $43,005.

How do different companies affect a Call Operator's salary?

Company size, industry, and compensation structure create significant salary variations for Call Operator roles. Large, established industry leaders like New York Police Department ($97,099) and State of New York - Metropolitan Transportation Authority ($95,962) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $75,106.

Call Operator Salary in the United States

How much does a Call Operator make in the United States?

As of January 01, 2026, the average salary for a Call Operator in the United States is $37,180 per year, which breaks down to an hourly rate of $18.

However, a Call Operator's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $49,648
Majority Range (25th-75th percentile): $33,586 to $43,706
Entry-Level (10th percentile): $30,315

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Call Operator Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$43,706	$3,642	$841	$21
Average	$37,180	$3,098	$715	$18
25th Percentile	$33,586	$2,799	$646	$16

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Key Factors That Influence Call Operator Salaries

A Call Operator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Call Operator Salaries?

Experience is a primary driver of a Call Operator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $36,830
Early Career (1-2 years): $37,646
Mid-Level (2-4 years): $40,676
Senior-Level (5-8 years): $41,000
Expert (over 8 years): $41,217

Levels	Salary
Entry Level Call Operator	$36,830
Intermediate Level Call Operator	$37,646
Senior Level Call Operator	$40,676
Specialist Level Call Operator	$41,000
Expert Level Call Operator	$41,217

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What Am I Worth?

How Do Call Operator Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Operators. For example, consider the average annual salaries in these key locations:

District of Columbia: $41,165.
California: $41,009.
Massachusetts: $40,462.

District of Columbia $41,165

California $41,009

Massachusetts $40,462

Washington $40,314

New Jersey $40,299

Alaska $40,247

Connecticut $39,734

New York $39,526

Hawaii $38,860

Rhode Island $38,548

Maryland $38,336

Minnesota $38,046

Colorado $37,934

Illinois $37,897

Oregon $37,756

Delaware $37,652

New Hampshire $37,586

Virginia $37,440

Pennsylvania $37,012

Nevada $36,797

North Dakota $36,726

Michigan $36,614

Wisconsin $36,573

Vermont $36,492

Texas $36,265

Maine $36,250

Arizona $36,228

Ohio $36,202

Georgia $35,860

Indiana $35,689

Wyoming $35,655

Utah $35,603

Iowa $35,581

Kansas $35,402

Louisiana $35,350

North Carolina $35,332

Missouri $35,324

Florida $35,179

Montana $35,101

Nebraska $35,027

Kentucky $34,986

South Carolina $34,837

Tennessee $34,744

Idaho $34,707

New Mexico $34,436

Oklahoma $34,376

Alabama $34,157

South Dakota $33,789

Arkansas $33,588

West Virginia $33,480

Mississippi $33,157

Top Paying Cities for Call Operators

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $46,895
San Francisco: $46,433
Oakland: $45,404

San Jose, CA $46,895

San Francisco, CA $46,433

Oakland, CA $45,404

New York, NY $43,087

Queens Village, NY $42,808

Paramus, NJ $42,511

Passaic, NJ $42,474

Bergenfield, NJ $42,437

Stamford, CT $42,381

Huntington, NY $42,344

Newark, NJ $42,102

Bridgeport, CT $42,028

New Brunswick, NJ $41,905

Vallejo, CA $41,827

Middlesex, NJ $41,805

Somerset, NJ $41,771

Petaluma, CA $41,686

Santa Cruz, CA $41,541

Boston, MA $41,466

Monterey, CA $41,280

Fairbanks, AK $41,254

Los Angeles, CA $41,184

Washington, DC $41,165

Seattle, WA $41,098

Santa Rosa, CA $41,091

Juneau, AK $40,983

Orange, CA $40,860

Anchorage, AK $40,793

Anaheim, CA $40,767

Santa Ana, CA $40,712

Nassau, NY $40,689

Long Beach, CA $40,674

Danbury, CT $40,663

Santa Maria, CA $40,537

Everett, WA $40,529

Bremerton, WA $40,347

Trenton, NJ $40,277

Sacramento, CA $40,262

San Diego, CA $40,243

Brockton, MA $40,228

Tacoma, WA $40,213

Santa Barbara, CA $40,161

Lowell, MA $40,013

New Suffolk, NY $39,998

Nashua, NH $39,953

Lompoc, CA $39,894

Ventura, CA $39,856

Stockton, CA $39,845

New Haven, CT $39,771

Atlantic City, NJ $39,674

Hartford, CT $39,592

Modesto, CA $39,574

Poughkeepsie, NY $39,492

New Britain, CT $39,473

Olympia, WA $39,421

Kennewick, WA $39,421

New London, CT $39,414

Norwich, CT $39,403

Lawrence, MA $39,384

Bakersfield, CA $39,280

Riverside, CA $39,228

New Bedford, MA $39,228

Richland, WA $39,191

Portsmouth, NH $39,161

Vineland, NJ $39,154

San Bernardino, CA $39,124

Boulder, CO $39,020

Worcester, MA $38,990

Portland, OR $38,957

Saint Paul, MN $38,912

Minneapolis, MN $38,912

Philadelphia, PA $38,860

Honolulu, HI $38,663

Springfield, MA $38,533

Providence, RI $38,529

Chicago, IL $38,421

Bellingham, WA $38,377

Baltimore, MD $38,336

Chico, CA $38,243

Wilmington, DE $38,180

Pittsfield, MA $38,142

Manchester, NH $38,072

Spokane, WA $37,908

Denver, CO $37,905

Albany, NY $37,730

Troy, NY $37,715

Schenectady, NY $37,637

Burlington, VT $37,555

Portland, ME $37,425

Salem, OR $37,395

Yakima, WA $37,388

Ann Arbor, MI $37,377

Rochester, MN $37,272

Fresno, CA $37,254

Reno, NV $37,254

Milwaukee, WI $37,220

Detroit, MI $37,183

Allentown, PA $37,172

Carson City, NV $37,168

Houston, TX $37,113

Colorado Springs, CO $37,109

Syracuse, NY $37,090

Eugene, OR $37,020

Bismarck, ND $36,975

Gary, IN $36,975

Galveston, TX $36,975

Springfield, OR $36,945

Medford, OR $36,856

Fort Collins, CO $36,841

Austin, TX $36,811

Mesa, AZ $36,733

Phoenix, AZ $36,726

Dallas, TX $36,715

Reading, PA $36,692

Saint Cloud, MN $36,678

Concord, NH $36,644

Madison, WI $36,629

Utica, NY $36,529

Raleigh, NC $36,499

Las Vegas, NV $36,495

Rochester, NY $36,469

Des Moines, IA $36,466

Atlanta, GA $36,406

Battle Creek, MI $36,395

Salt Lake City, UT $36,384

Lancaster, PA $36,328

Champaign, IL $36,321

Harrisburg, PA $36,276

Durham, NC $36,243

Kansas City, MO $36,239

Kansas City, KS $36,231

Fort Worth, TX $36,228

Boca Raton, FL $36,213

Cleveland, OH $36,209

Columbus, OH $36,202

Pittsburgh, PA $36,198

Richmond, VA $36,183

Indianapolis, IN $36,176

Cincinnati, OH $36,127

Petersburg, VA $36,072

Billings, MT $35,990

Lansing, MI $35,990

Huntsville, AL $35,990

Lebanon, PA $35,986

Dayton, OH $35,982

Pueblo, CO $35,982

Appleton, WI $35,971

Buffalo, NY $35,956

Racine, WI $35,938

Charlotte, NC $35,934

Saint Louis, MO $35,923

Springfield, IL $35,908

Elkhart, IN $35,901

York, PA $35,901

Gastonia, NC $35,897

Benton Harbor, MI $35,897

Beaumont, TX $35,874

Lorain, OH $35,867

Toledo, OH $35,852

Binghamton, NY $35,834

Rock Hill, SC $35,830

Rockford, IL $35,811

Fargo, ND $35,793

Elyria, OH $35,793

Flagstaff, AZ $35,767

Fort Lauderdale, FL $35,744

Miami, FL $35,722

Duluth, MN $35,663

Bangor, ME $35,614

Cedar Rapids, IA $35,573

Louisville, KY $35,555

Grand Rapids, MI $35,547

Hialeah, FL $35,544

Casper, WY $35,492

Scranton, PA $35,447

New Orleans, LA $35,436

Virginia Beach, VA $35,432

Akron, OH $35,413

Peoria, IL $35,365

Sarasota, FL $35,358

Green Bay, WI $35,332

Baton Rouge, LA $35,313

Charleston, SC $35,306

Nashville, TN $35,294

Jamestown, NY $35,287

Davenport, IA $35,287

Tucson, AZ $35,268

Cheyenne, WY $35,257

Saint Petersburg, FL $35,246

Tampa, FL $35,239

Omaha, NE $35,231

Port Arthur, TX $35,216

Evansville, IN $35,216

Bradenton, FL $35,202

Santa Fe, NM $35,135

Orlando, FL $35,097

Clearwater, FL $35,057

Canton, OH $34,978

La Crosse, WI $34,978

Grand Forks, ND $34,967

Albuquerque, NM $34,956

Tulsa, OK $34,956

Newport News, VA $34,952

High Point, NC $34,941

Ogden, UT $34,926

Corpus Christi, TX $34,897

Laramie, WY $34,874

Norfolk, VA $34,874

Rock Island, IL $34,852

Saginaw, MI $34,845

Jacksonville, FL $34,841

Salisbury, NC $34,833

Memphis, TN $34,826

Moline, IL $34,807

Fort Myers, FL $34,796

Waterloo, IA $34,748

Spartanburg, SC $34,711

Lincoln, NE $34,692

Fort Wayne, IN $34,685

Birmingham, AL $34,644

Cedar Falls, IA $34,636

Provo, UT $34,633

Springfield, OH $34,629

San Antonio, TX $34,622

Greensboro, NC $34,607

South Bend, IN $34,603

Winston Salem, NC $34,599

Boise, ID $34,588

Savannah, GA $34,562

Muskegon, MI $34,495

Lima, OH $34,451

Lake Charles, LA $34,436

Anderson, IN $34,428

Lexington, KY $34,417

Augusta, GA $34,406

Greenville, SC $34,406

Wichita, KS $34,372

Tuscaloosa, AL $34,372

Columbia, SC $34,339

Bloomington, IN $34,246

Roanoke, VA $34,224

Asheville, NC $34,175

Knoxville, TN $34,112

Shreveport, LA $34,108

Wilmington, NC $34,060

Frankfort, KY $33,989

Oklahoma City, OK $33,963

Chillicothe, OH $33,949

Longview, TX $33,945

Topeka, KS $33,934

Mobile, AL $33,878

Terre Haute, IN $33,863

Erie, PA $33,859

Altoona, PA $33,841

Melbourne, FL $33,830

Amarillo, TX $33,815

Killeen, TX $33,804

Fayetteville, AR $33,774

Sioux Falls, SD $33,748

Chattanooga, TN $33,726

Idaho Falls, ID $33,722

Gainesville, FL $33,644

Portsmouth, OH $33,625

Little Rock, AR $33,618

Lynchburg, VA $33,618

Lafayette, LA $33,603

Youngstown, OH $33,603

Temple, TX $33,588

Daytona Beach, FL $33,581

Clarksville, TN $33,577

Pensacola, FL $33,573

Hopkinsville, KY $33,462

Charleston, WV $33,458

Florence, SC $33,439

Sioux City, IA $33,417

Macon, GA $33,309

Tallahassee, FL $33,305

Fayetteville, NC $33,298

Waco, TX $33,291

Wichita Falls, TX $33,291

Pine Bluff, AR $33,276

Vincennes, IN $33,205

Lubbock, TX $33,190

Great Falls, MT $33,168

Alamogordo, NM $33,164

Abilene, TX $33,134

Rapid City, SD $33,086

Monroe, LA $33,086

Albany, GA $33,064

Huntington, WV $33,060

Jackson, MS $33,056

Greenville, MS $33,053

Parkersburg, WV $33,015

Montgomery, AL $33,008

Johnstown, PA $33,001

Springfield, MO $32,971

Biloxi, MS $32,952

Sumter, SC $32,874

Columbus, GA $32,870

Twin Falls, ID $32,848

Pascagoula, MS $32,800

Kingsport, TN $32,703

Gulfport, MS $32,692

Alexandria, LA $32,569

Fort Smith, AR $32,476

El Paso, TX $32,376

Helena, MT $32,328

Las Cruces, NM $32,209

Harlingen, TX $32,104

Pocatello, ID $32,071

Florence, AL $32,060

Brownsville, TX $32,052

Dothan, AL $31,993

Mcallen, TX $31,974

Columbus, MS $31,699

Altus, OK $31,528

Lawton, OK $31,458

Pierre, SD $31,324

What Skills Can Increase a Call Operator's Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 2.45% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
CPR (Mentioned in 2.63% Job Postings): Cardiopulmonary resuscitation (CPR) combines rescue breathing (mouth-to-mouth) and chest compressions to temporarily pump enough blood to the brain until specialized treatment is available.
Pediatric (Mentioned in 1.19% Job Postings): Pediatrics is the branch of medicine that involves the medical care of infants, children, adolescents, and young adults.

See More Skills

Skills	Demand Percentage
Customer Service	2.45%
CPR	2.63%
Pediatric	1.19%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Call Operator's salary.

Flexibility: Can increase your salary by up to 17%.
Dedication: Can increase your salary by up to 14%.
Acute Care: Can increase your salary by up to 8%.

Skill	Salary	Salary % Increase
Flexibility	$43,500	17%
Dedication	$42,385	14%
Acute Care	$40,154	8%
Commitment	$39,782	7%
Leadership	$38,295	3%
Cardiology	$37,923	2%

Get Latest Data

How Education impacts a Call Operator's Salary?

Your level of education can impact your salary potential. While many Call Operators enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Call Operator with a High School Diploma or Technical Certificate is between $38,691 and $40,882).

Call Operator Salaries by Degree Level

Typical Education for Call Operator

No Diploma 1.1%

High School 64.0%

Associates 13.5%

Bachelors 15.7%

Masters 4.5%

Doctorate 1.1%

view as table

Degree Level	% of user with this level of education
No Diploma	1.1%
High School	64.0%
Associates	13.5%
Bachelors	15.7%
Masters	4.5%
Doctorate	1.1%

view as graph

Call Operator Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Operator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on January 01, 2026

$33,586

Average $37,180/year

$43,706

$2,799

Average $3,098/month

$3,642

$646

Average $715/week

$841

$16

Average $18/hour

$21

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$43,706	$3,642	$841	$21
Average	$37,180	$3,098	$715	$18
25th Percentile	$33,586	$2,799	$646	$16

Salaries of jobs related to Call Operator

Salary Trends for Call Operator

Salaries for a Call Operator can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $52,382 in 2023 to around $50,423 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Call Operator salary trends, .

Average Annual Salary of Call Operator Over Time

2022

$???

2023

$52,382

2024

$51,309

2025

$50,423

2026

$???

2027

$???

Year	Average Annual Salary
2022	View More
2023	$52,382
2024	$51,309
2025	$50,423
2026	View More
2027	View More

Most common benefits for Call Operator

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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