A Call Operator's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
How Experience Level Affects Call Operator Salaries?
Experience is a primary driver of a Call Operator's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Entry-Level (less than 1 year): $36,836
Early Career (1-2 years): $37,652
Mid-Level (2-4 years): $40,698
Senior-Level (5-8 years): $41,024
Expert (over 8 years): $41,242
Levels
Salary
Entry Level Call Operator
$36,836
Intermediate Level Call Operator
$37,652
Senior Level Call Operator
$40,698
Specialist Level Call Operator
$41,024
Expert Level Call Operator
$41,242
$36,8360 yr
$37,652< 2 yrs
$40,6982-4 yrs
$41,0245-8 yrs
$41,242> 8 yrs
View as Table
View as Graph
What Am I Worth?
How Do Call Operator Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Call Operators.
For example, consider the average annual salaries in these key locations:
District of Columbia: $41,172.
California: $41,015.
Massachusetts: $40,469.
District of Columbia$41,172
California$41,015
Massachusetts$40,469
Washington$40,320
New Jersey$40,305
Alaska$40,253
Connecticut$39,740
New York$39,532
Hawaii$38,866
Rhode Island$38,554
Maryland$38,342
Minnesota$38,052
Colorado$37,940
Illinois$37,903
Oregon$37,762
Delaware$37,658
New Hampshire$37,592
Virginia$37,446
Pennsylvania$37,018
Nevada$36,802
North Dakota$36,732
Michigan$36,620
Wisconsin$36,579
Vermont$36,497
Texas$36,271
Maine$36,256
Arizona$36,233
Ohio$36,207
Georgia$35,865
Indiana$35,694
Wyoming$35,661
Utah$35,609
Iowa$35,586
Kansas$35,408
Louisiana$35,356
North Carolina$35,337
Missouri$35,330
Florida$35,185
Montana$35,107
Nebraska$35,032
Kentucky$34,991
South Carolina$34,843
Tennessee$34,750
Idaho$34,713
New Mexico$34,441
Oklahoma$34,382
Alabama$34,162
South Dakota$33,794
Arkansas$33,593
West Virginia$33,485
Mississippi$33,162
Top Paying Cities for Call Operators
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $46,902
San Francisco: $46,388
Oakland: $45,411
San Jose, CA$46,902
San Francisco, CA$46,388
Oakland, CA$45,411
New York, NY$42,815
Paramus, NJ$42,294
Queens Village, NY$42,292
Passaic, NJ$42,257
Bergenfield, NJ$42,254
Stamford, CT$42,172
Huntington, NY$42,157
Newark, NJ$41,882
Bridgeport, CT$41,803
Vallejo, CA$41,729
New Brunswick, NJ$41,715
Petaluma, CA$41,692
Middlesex, NJ$41,622
Somerset, NJ$41,596
Santa Cruz, CA$41,547
Boston, MA$41,320
Monterey, CA$41,190
Seattle, WA$41,105
Santa Rosa, CA$41,097
Los Angeles, CA$41,086
Juneau, AK$40,989
Washington, DC$40,949
Orange, CA$40,816
Santa Ana, CA$40,718
Long Beach, CA$40,681
Anaheim, CA$40,673
Anchorage, AK$40,655
Santa Maria, CA$40,543
Everett, WA$40,536
Danbury, CT$40,405
Bremerton, WA$40,354
Tacoma, WA$40,220
New Suffolk, NY$40,219
Sacramento, CA$40,209
Santa Barbara, CA$40,168
Trenton, NJ$40,127
San Diego, CA$40,127
Brockton, MA$40,086
Fairbanks, AK$39,995
Lompoc, CA$39,900
Lowell, MA$39,870
Ventura, CA$39,863
Nashua, NH$39,855
Stockton, CA$39,852
Modesto, CA$39,580
Poughkeepsie, NY$39,498
Olympia, WA$39,428
Kennewick, WA$39,428
New Haven, CT$39,413
Lawrence, MA$39,279
Hartford, CT$39,242
Riverside, CA$39,234
New Bedford, MA$39,197
Richland, WA$39,197
Bakersfield, CA$39,145
San Bernardino, CA$39,130
New Britain, CT$39,126
Atlantic City, NJ$39,126
New London, CT$39,112
Norwich, CT$39,100
Portsmouth, NH$39,093
Boulder, CO$39,014
Portland, OR$38,963
Worcester, MA$38,959
Minneapolis, MN$38,844
Philadelphia, PA$38,792
Honolulu, HI$38,669
Saint Paul, MN$38,651
Vineland, NJ$38,643
Providence, RI$38,535
Chicago, IL$38,427
Bellingham, WA$38,383
Springfield, MA$38,353
Baltimore, MD$38,342
Chico, CA$38,249
Pittsfield, MA$38,149
Manchester, NH$38,078
Spokane, WA$37,914
Denver, CO$37,911
Albany, NY$37,736
Troy, NY$37,721
Nassau, NY$37,681
Schenectady, NY$37,643
Wilmington, DE$37,613
Burlington, VT$37,561
Salem, OR$37,546
Portland, ME$37,431
Yakima, WA$37,394
Rochester, MN$37,278
Reno, NV$37,260
Fresno, CA$37,260
Milwaukee, WI$37,226
Detroit, MI$37,189
Ann Arbor, MI$37,183
Allentown, PA$37,178
Colorado Springs, CO$37,115
Syracuse, NY$37,096
Carson City, NV$37,096
Houston, TX$37,044
Eugene, OR$37,026
Gary, IN$36,981
Springfield, OR$36,951
Bismarck, ND$36,944
Galveston, TX$36,918
Medford, OR$36,862
Fort Collins, CO$36,847
Concord, NH$36,828
Austin, TX$36,817
Mesa, AZ$36,739
Reading, PA$36,735
Phoenix, AZ$36,732
Dallas, TX$36,721
Saint Cloud, MN$36,685
Madison, WI$36,635
Utica, NY$36,535
Rochester, NY$36,475
Des Moines, IA$36,471
Raleigh, NC$36,468
Atlanta, GA$36,412
Battle Creek, MI$36,401
Salt Lake City, UT$36,390
Lancaster, PA$36,334
Harrisburg, PA$36,282
Kansas City, MO$36,245
Champaign, IL$36,237
Kansas City, KS$36,237
Fort Worth, TX$36,233
Columbus, OH$36,227
Boca Raton, FL$36,219
Pittsburgh, PA$36,204
Richmond, VA$36,189
Indianapolis, IN$36,181
Cleveland, OH$36,178
Las Vegas, NV$36,133
Cincinnati, OH$36,133
Petersburg, VA$36,077
Huntsville, AL$36,021
Lansing, MI$35,997
Lebanon, PA$35,992
Pueblo, CO$35,988
Appleton, WI$35,977
Buffalo, NY$35,962
Dayton, OH$35,951
Racine, WI$35,943
Charlotte, NC$35,940
Saint Louis, MO$35,929
York, PA$35,906
Elkhart, IN$35,906
Gastonia, NC$35,899
Billings, MT$35,890
Beaumont, TX$35,880
Lorain, OH$35,873
Benton Harbor, MI$35,865
Toledo, OH$35,858
Binghamton, NY$35,839
Rock Hill, SC$35,836
Rockford, IL$35,817
Springfield, IL$35,802
Elyria, OH$35,798
Fargo, ND$35,798
Flagstaff, AZ$35,772
Fort Lauderdale, FL$35,750
Duluth, MN$35,728
Miami, FL$35,728
Cheyenne, WY$35,702
Grand Forks, ND$35,702
Bangor, ME$35,620
Cedar Rapids, IA$35,579
Durham, NC$35,563
Louisville, KY$35,560
Grand Rapids, MI$35,553
Hialeah, FL$35,549
Casper, WY$35,497
Scranton, PA$35,453
New Orleans, LA$35,441
Virginia Beach, VA$35,438
Akron, OH$35,419
Peoria, IL$35,371
Sarasota, FL$35,363
Nashville, TN$35,337
Omaha, NE$35,337
Green Bay, WI$35,337
Baton Rouge, LA$35,319
Charleston, SC$35,311
Jamestown, NY$35,293
Davenport, IA$35,293
Tucson, AZ$35,274
Saint Petersburg, FL$35,252
Tampa, FL$35,244
Evansville, IN$35,222
Port Arthur, TX$35,222
Bradenton, FL$35,207
Santa Fe, NM$35,140
Orlando, FL$35,073
Clearwater, FL$35,062
Canton, OH$34,984
La Crosse, WI$34,984
Albuquerque, NM$34,962
Newport News, VA$34,958
High Point, NC$34,947
Ogden, UT$34,932
Corpus Christi, TX$34,902
Norfolk, VA$34,880
Laramie, WY$34,880
Rock Island, IL$34,858
Saginaw, MI$34,850
Jacksonville, FL$34,846
Salisbury, NC$34,839
Boise, ID$34,832
Moline, IL$34,813
Fort Myers, FL$34,802
Memphis, TN$34,794
Tulsa, OK$34,776
Waterloo, IA$34,753
Spartanburg, SC$34,716
Lincoln, NE$34,698
Fort Wayne, IN$34,690
Provo, UT$34,687
Cedar Falls, IA$34,642
San Antonio, TX$34,627
Greensboro, NC$34,612
South Bend, IN$34,608
Savannah, GA$34,568
Muskegon, MI$34,553
Birmingham, AL$34,549
Winston Salem, NC$34,531
Lake Charles, LA$34,441
Anderson, IN$34,434
Lexington, KY$34,423
Augusta, GA$34,411
Greenville, SC$34,411
Lima, OH$34,382
Wichita, KS$34,378
Tuscaloosa, AL$34,378
Columbia, SC$34,344
Springfield, OH$34,337
Asheville, NC$34,278
Bloomington, IN$34,251
Knoxville, TN$34,118
Shreveport, LA$34,114
Wilmington, NC$34,066
Roanoke, VA$34,066
Topeka, KS$33,999
Frankfort, KY$33,995
Oklahoma City, OK$33,969
Chillicothe, OH$33,954
Longview, TX$33,950
Melbourne, FL$33,947
Sioux Falls, SD$33,887
Mobile, AL$33,883
Terre Haute, IN$33,868
Altoona, PA$33,846
Amarillo, TX$33,820
Killeen, TX$33,809
Fayetteville, AR$33,779
Chattanooga, TN$33,768
Sioux City, IA$33,735
Idaho Falls, ID$33,727
Lynchburg, VA$33,697
Gainesville, FL$33,649
Portsmouth, OH$33,630
Little Rock, AR$33,623
Lafayette, LA$33,608
Youngstown, OH$33,608
Daytona Beach, FL$33,586
Clarksville, TN$33,582
Pensacola, FL$33,578
Temple, TX$33,576
Hopkinsville, KY$33,467
Erie, PA$33,459
Florence, SC$33,445
Charleston, WV$33,385
Great Falls, MT$33,366
Macon, GA$33,314
Tallahassee, FL$33,311
Fayetteville, NC$33,303
Waco, TX$33,296
Helena, MT$33,270
Pine Bluff, AR$33,256
Vincennes, IN$33,210
Lubbock, TX$33,195
Alamogordo, NM$33,173
Twin Falls, ID$33,140
Rapid City, SD$33,128
Jackson, MS$33,062
Huntington, WV$33,059
Greenville, MS$33,058
Parkersburg, WV$33,020
Montgomery, AL$33,013
Wichita Falls, TX$32,976
Springfield, MO$32,976
Biloxi, MS$32,957
Monroe, LA$32,920
Johnstown, PA$32,894
Sumter, SC$32,879
Columbus, GA$32,876
Pascagoula, MS$32,805
Abilene, TX$32,805
Kingsport, TN$32,708
Albany, GA$32,708
Gulfport, MS$32,697
Alexandria, LA$32,574
Fort Smith, AR$32,481
El Paso, TX$32,381
Las Cruces, NM$32,214
Harlingen, TX$32,119
Pocatello, ID$32,113
Florence, AL$32,065
Brownsville, TX$32,058
Mcallen, TX$31,979
Dothan, AL$31,927
Columbus, MS$31,707
Altus, OK$31,533
Lawton, OK$31,463
Pierre, SD$31,329
What Skills Can Increase a Call Operator's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 2.45% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
CPR (Mentioned in 2.63% Job Postings): Cardiopulmonary resuscitation (CPR) combines rescue breathing (mouth-to-mouth) and chest compressions to temporarily pump enough blood to the brain until specialized treatment is available.
Pediatric (Mentioned in 1.19% Job Postings): Pediatrics is the branch of medicine that involves the medical care of infants, children, adolescents, and young adults.
See More Skills
Skills
Demand Percentage
Customer Service
2.45%
CPR
2.63%
Pediatric
1.19%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Call Operator's salary.
Flexibility: Can increase your salary by up to 17%.
Dedication: Can increase your salary by up to 14%.
Acute Care: Can increase your salary by up to 8%.
Skill
Salary
Salary % Increase
Flexibility
$43,507
17%
Dedication
$42,391
14%
Acute Care
$40,160
8%
Commitment
$39,788
7%
Leadership
$38,301
3%
Cardiology
$37,929
2%
Get Latest Data
Call Operator Salary by Industry: Top Paying Sectors
For Call Operator roles, the industry you choose can impact your earning potential
by as much as 60% (the gap between the highest and lowest paying industries).
Data shows that the highest-paying industry, Healthcare,
offers compensation 50% above the average. Conversely,
Call Operator positions in Edu., Gov't & Nonprofit typically offer lower base pay,
as this sector often view Call Operator as a support function rather than a direct revenue driver.
The top paying industry for a Call Operator
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Healthcare
$55,778
$27.0
50%
How Education impacts a Call Operator's Salary?
Your level of education can impact your salary potential.
While many Call Operators enter the field with a High School Diploma or Technical Certificate degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Call Operator with a High School Diploma or Technical Certificate is between
$38,691
and $40,882).
Call Operator Salaries by Degree Level
Typical Education for Call Operator
No Diploma1.1%
High School64.0%
Associates13.5%
Bachelors15.7%
Masters4.5%
Doctorate1.1%
view as table
Degree Level
% of user with this level of education
No Diploma
1.1%
High School
64.0%
Associates
13.5%
Bachelors
15.7%
Masters
4.5%
Doctorate
1.1%
view as graph
Call Operator Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Call Operator's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Salaries for a Call Operator can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $52,382 in 2023
to around $50,423 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Call Operator salary trends,
.
Average Annual Salary of Call Operator Over Time
2022
$???
2023
$52,382
2024
$51,309
2025
$50,423
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$52,382
2024
$51,309
2025
$50,423
2026
View More
2027
View More
Most common benefits for Call Operator
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Common company salaries for Call Operator
Here are companies hiring for Call Operator and their salaries, click below for more details.
N
$97,099/per year
New York Police Department
Edu., Gov't. & Nonprofit
the United States
S
$95,962/per year
State of New York - Metropolitan Transportation Authority
Edu., Gov't. & Nonprofit
the United States
U
$94,615/per year
US Department of Transportation
Edu., Gov't. & Nonprofit
the United States
U
$93,141/per year
US General Services Administration
Edu., Gov't. & Nonprofit
the United States
L
$92,342/per year
Los Angeles County
Edu., Gov't. & Nonprofit
the United States
D
$92,011/per year
Department of Justice - Federal Bureau of Prisons
Edu., Gov't. & Nonprofit
the United States
U
$91,967/per year
US Department of Commerce
Edu., Gov't. & Nonprofit
the United States
U
$91,755/per year
US Department of Energy
Edu., Gov't. & Nonprofit
the United States
F
$91,673/per year
Federal Bureau of Investigation
Edu., Gov't. & Nonprofit
the United States
N
$90,276/per year
Naval Sea Systems Command
Edu., Gov't. & Nonprofit
the United States
T
$88,975/per year
The US Immigration and Customs Enforcement
Edu., Gov't. & Nonprofit
the United States
S
$88,721/per year
San Diego County
Edu., Gov't. & Nonprofit
the United States
T
$88,664/per year
The TTB
Edu., Gov't. & Nonprofit
the United States
L
$87,569/per year
Lutheran Services
Edu., Gov't. & Nonprofit
the United States
M
$85,066/per year
Maryland Inc
Edu., Gov't. & Nonprofit
the United States
S
$83,780/per year
State University of New York
Edu., Gov't. & Nonprofit
the United States
N
$82,969/per year
New York State
Edu., Gov't. & Nonprofit
the United States
P
$82,703/per year
Puerto Rico Department of Education
Edu., Gov't. & Nonprofit
the United States
U
$80,526/per year
US Central Command
Edu., Gov't. & Nonprofit
the United States
H
$80,286/per year
Health and Safety Executive Northern Ireland
Edu., Gov't. & Nonprofit
the United States
A
$79,270/per year
Air Force Reserve
Edu., Gov't. & Nonprofit
the United States
A
$78,505/per year
American Automobile Association (AAA)
Edu., Gov't. & Nonprofit
the United States
S
$76,678/per year
State of Florida - Department of Health
Edu., Gov't. & Nonprofit
the United States
N
$75,183/per year
New York State Department
Edu., Gov't. & Nonprofit
the United States
S
$75,106/per year
State University System of Florida
Edu., Gov't. & Nonprofit
the United States
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