What are the main factors that influence a Call Operator's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Call Operator's salary?

A Call Operator's salary grows with experience: starting around $36,834 for beginners, reaching about $40,697 at mid-level, and approach $41,241 for experts.

What are the highest paying states for a Call Operator?

Call Operator salary varies significantly by state. The top 3 highest paying states for Call Operator roles are District of Columbia $41,170, California $41,014, Massachusetts $40,467. These tech hubs typically pay 10-15% above the national average.

How much do different types of Call Operator roles make?

Salaries for Call Operator level roles vary by specialization: On Call Scheduler: $73,017; On Call Nurse: $55,586; On Call Interpreter: $52,203; Call Coordinator: $43,911; Call Representative: $43,023.

How do different companies affect a Call Operator's salary?

Company size, industry, and compensation structure create significant salary variations for Call Operator roles. Large, established industry leaders like New York Police Department ($97,099) and State of New York - Metropolitan Transportation Authority ($95,962) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $75,106.

Call Operator Salary in the United States

How much does a Call Operator make in the United States?

As of May 01, 2026, the average salary for a Call Operator in the United States is $37,184 per year, which breaks down to an hourly rate of $18.

However, a Call Operator's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $49,716
Majority Range (25th-75th percentile): $33,592 to $43,744
Entry-Level (10th percentile): $30,323

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Call Operator Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$43,744	$3,645	$841	$21
Average	$37,184	$3,099	$715	$18
25th Percentile	$33,592	$2,799	$646	$16

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Key Factors That Influence Call Operator Salaries

A Call Operator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Call Operator Salaries?

Experience is a primary driver of a Call Operator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $36,834
Early Career (1-2 years): $37,651
Mid-Level (2-4 years): $40,697
Senior-Level (5-8 years): $41,023
Expert (over 8 years): $41,241

Levels	Salary
Entry Level Call Operator	$36,834
Intermediate Level Call Operator	$37,651
Senior Level Call Operator	$40,697
Specialist Level Call Operator	$41,023
Expert Level Call Operator	$41,241

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What Am I Worth?

How Do Call Operator Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Operators. For example, consider the average annual salaries in these key locations:

District of Columbia: $41,170.
California: $41,014.
Massachusetts: $40,467.

District of Columbia $41,170

California $41,014

Massachusetts $40,467

Washington $40,318

New Jersey $40,303

Alaska $40,251

Connecticut $39,738

New York $39,530

Hawaii $38,864

Rhode Island $38,552

Maryland $38,340

Minnesota $38,050

Colorado $37,938

Illinois $37,901

Oregon $37,760

Delaware $37,656

New Hampshire $37,590

Virginia $37,444

Pennsylvania $37,016

Nevada $36,801

North Dakota $36,730

Michigan $36,618

Wisconsin $36,578

Vermont $36,496

Texas $36,269

Maine $36,254

Arizona $36,232

Ohio $36,206

Georgia $35,864

Indiana $35,693

Wyoming $35,659

Utah $35,607

Iowa $35,585

Kansas $35,406

Louisiana $35,354

North Carolina $35,336

Missouri $35,328

Florida $35,183

Montana $35,105

Nebraska $35,031

Kentucky $34,990

South Carolina $34,841

Tennessee $34,748

Idaho $34,711

New Mexico $34,439

Oklahoma $34,380

Alabama $34,161

South Dakota $33,792

Arkansas $33,592

West Virginia $33,484

Mississippi $33,160

Top Paying Cities for Call Operators

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $46,900
San Francisco: $46,386
Oakland: $45,409

San Jose, CA $46,900

San Francisco, CA $46,386

Oakland, CA $45,409

New York, NY $42,813

Paramus, NJ $42,292

Queens Village, NY $42,290

Passaic, NJ $42,255

Bergenfield, NJ $42,252

Stamford, CT $42,170

Huntington, NY $42,155

Newark, NJ $41,880

Bridgeport, CT $41,801

Vallejo, CA $41,727

New Brunswick, NJ $41,713

Petaluma, CA $41,690

Middlesex, NJ $41,620

Somerset, NJ $41,594

Santa Cruz, CA $41,545

Boston, MA $41,318

Monterey, CA $41,188

Seattle, WA $41,103

Santa Rosa, CA $41,095

Los Angeles, CA $41,084

Juneau, AK $40,987

Washington, DC $40,947

Orange, CA $40,814

Santa Ana, CA $40,716

Long Beach, CA $40,679

Anaheim, CA $40,671

Anchorage, AK $40,653

Santa Maria, CA $40,541

Everett, WA $40,534

Danbury, CT $40,403

Bremerton, WA $40,352

Tacoma, WA $40,218

New Suffolk, NY $40,217

Sacramento, CA $40,207

Santa Barbara, CA $40,166

Trenton, NJ $40,125

San Diego, CA $40,125

Brockton, MA $40,084

Fairbanks, AK $39,993

Lompoc, CA $39,898

Lowell, MA $39,868

Ventura, CA $39,861

Nashua, NH $39,853

Stockton, CA $39,850

Modesto, CA $39,578

Poughkeepsie, NY $39,496

Olympia, WA $39,426

Kennewick, WA $39,426

New Haven, CT $39,411

Lawrence, MA $39,277

Hartford, CT $39,240

Riverside, CA $39,232

New Bedford, MA $39,195

Richland, WA $39,195

Bakersfield, CA $39,143

San Bernardino, CA $39,128

New Britain, CT $39,125

Atlantic City, NJ $39,125

New London, CT $39,110

Norwich, CT $39,099

Portsmouth, NH $39,091

Boulder, CO $39,012

Portland, OR $38,961

Worcester, MA $38,957

Minneapolis, MN $38,842

Philadelphia, PA $38,790

Honolulu, HI $38,667

Saint Paul, MN $38,649

Vineland, NJ $38,641

Providence, RI $38,533

Chicago, IL $38,426

Bellingham, WA $38,381

Springfield, MA $38,351

Baltimore, MD $38,340

Chico, CA $38,247

Pittsfield, MA $38,147

Manchester, NH $38,076

Spokane, WA $37,912

Denver, CO $37,909

Albany, NY $37,734

Troy, NY $37,719

Nassau, NY $37,679

Schenectady, NY $37,641

Wilmington, DE $37,611

Burlington, VT $37,559

Salem, OR $37,544

Portland, ME $37,429

Yakima, WA $37,392

Rochester, MN $37,277

Reno, NV $37,258

Fresno, CA $37,258

Milwaukee, WI $37,225

Detroit, MI $37,187

Ann Arbor, MI $37,181

Allentown, PA $37,176

Colorado Springs, CO $37,113

Syracuse, NY $37,094

Carson City, NV $37,094

Houston, TX $37,042

Eugene, OR $37,024

Gary, IN $36,979

Springfield, OR $36,949

Bismarck, ND $36,942

Galveston, TX $36,916

Medford, OR $36,860

Fort Collins, CO $36,845

Concord, NH $36,827

Austin, TX $36,815

Mesa, AZ $36,737

Reading, PA $36,734

Phoenix, AZ $36,730

Dallas, TX $36,719

Saint Cloud, MN $36,683

Madison, WI $36,633

Utica, NY $36,533

Rochester, NY $36,473

Des Moines, IA $36,470

Raleigh, NC $36,466

Atlanta, GA $36,410

Battle Creek, MI $36,399

Salt Lake City, UT $36,388

Lancaster, PA $36,332

Harrisburg, PA $36,280

Kansas City, MO $36,243

Champaign, IL $36,235

Kansas City, KS $36,235

Fort Worth, TX $36,232

Columbus, OH $36,225

Boca Raton, FL $36,217

Pittsburgh, PA $36,202

Richmond, VA $36,187

Indianapolis, IN $36,180

Cleveland, OH $36,176

Las Vegas, NV $36,131

Cincinnati, OH $36,131

Petersburg, VA $36,076

Huntsville, AL $36,020

Lansing, MI $35,995

Lebanon, PA $35,990

Pueblo, CO $35,986

Appleton, WI $35,975

Buffalo, NY $35,960

Dayton, OH $35,949

Racine, WI $35,942

Charlotte, NC $35,938

Saint Louis, MO $35,927

York, PA $35,904

Elkhart, IN $35,904

Gastonia, NC $35,897

Billings, MT $35,888

Beaumont, TX $35,878

Lorain, OH $35,871

Benton Harbor, MI $35,864

Toledo, OH $35,856

Binghamton, NY $35,838

Rock Hill, SC $35,834

Rockford, IL $35,815

Springfield, IL $35,800

Elyria, OH $35,797

Fargo, ND $35,797

Flagstaff, AZ $35,771

Fort Lauderdale, FL $35,748

Duluth, MN $35,726

Miami, FL $35,726

Cheyenne, WY $35,700

Grand Forks, ND $35,700

Bangor, ME $35,618

Cedar Rapids, IA $35,577

Durham, NC $35,562

Louisville, KY $35,559

Grand Rapids, MI $35,551

Hialeah, FL $35,548

Casper, WY $35,495

Scranton, PA $35,451

New Orleans, LA $35,440

Virginia Beach, VA $35,436

Akron, OH $35,417

Peoria, IL $35,369

Sarasota, FL $35,362

Nashville, TN $35,336

Omaha, NE $35,336

Green Bay, WI $35,336

Baton Rouge, LA $35,317

Charleston, SC $35,310

Jamestown, NY $35,291

Davenport, IA $35,291

Tucson, AZ $35,272

Saint Petersburg, FL $35,250

Tampa, FL $35,243

Evansville, IN $35,220

Port Arthur, TX $35,220

Bradenton, FL $35,205

Santa Fe, NM $35,139

Orlando, FL $35,072

Clearwater, FL $35,060

Canton, OH $34,982

La Crosse, WI $34,982

Albuquerque, NM $34,960

Newport News, VA $34,956

High Point, NC $34,945

Ogden, UT $34,930

Corpus Christi, TX $34,901

Norfolk, VA $34,878

Laramie, WY $34,878

Rock Island, IL $34,856

Saginaw, MI $34,848

Jacksonville, FL $34,845

Salisbury, NC $34,837

Boise, ID $34,830

Moline, IL $34,811

Fort Myers, FL $34,800

Memphis, TN $34,793

Tulsa, OK $34,774

Waterloo, IA $34,752

Spartanburg, SC $34,715

Lincoln, NE $34,696

Fort Wayne, IN $34,689

Provo, UT $34,685

Cedar Falls, IA $34,640

San Antonio, TX $34,625

Greensboro, NC $34,610

South Bend, IN $34,607

Savannah, GA $34,566

Muskegon, MI $34,551

Birmingham, AL $34,547

Winston Salem, NC $34,529

Lake Charles, LA $34,439

Anderson, IN $34,432

Lexington, KY $34,421

Augusta, GA $34,410

Greenville, SC $34,410

Lima, OH $34,380

Wichita, KS $34,376

Tuscaloosa, AL $34,376

Columbia, SC $34,343

Springfield, OH $34,335

Asheville, NC $34,276

Bloomington, IN $34,250

Knoxville, TN $34,116

Shreveport, LA $34,112

Wilmington, NC $34,064

Roanoke, VA $34,064

Topeka, KS $33,997

Frankfort, KY $33,993

Oklahoma City, OK $33,967

Chillicothe, OH $33,952

Longview, TX $33,949

Melbourne, FL $33,945

Sioux Falls, SD $33,885

Mobile, AL $33,882

Terre Haute, IN $33,867

Altoona, PA $33,845

Amarillo, TX $33,818

Killeen, TX $33,807

Fayetteville, AR $33,778

Chattanooga, TN $33,766

Sioux City, IA $33,733

Idaho Falls, ID $33,726

Lynchburg, VA $33,696

Gainesville, FL $33,647

Portsmouth, OH $33,629

Little Rock, AR $33,621

Lafayette, LA $33,607

Youngstown, OH $33,607

Daytona Beach, FL $33,584

Clarksville, TN $33,581

Pensacola, FL $33,577

Temple, TX $33,574

Hopkinsville, KY $33,465

Erie, PA $33,458

Florence, SC $33,443

Charleston, WV $33,383

Great Falls, MT $33,365

Macon, GA $33,313

Tallahassee, FL $33,309

Fayetteville, NC $33,302

Waco, TX $33,294

Helena, MT $33,268

Pine Bluff, AR $33,254

Vincennes, IN $33,209

Lubbock, TX $33,194

Alamogordo, NM $33,171

Twin Falls, ID $33,138

Rapid City, SD $33,127

Jackson, MS $33,060

Huntington, WV $33,057

Greenville, MS $33,056

Parkersburg, WV $33,018

Montgomery, AL $33,012

Wichita Falls, TX $32,974

Springfield, MO $32,974

Biloxi, MS $32,956

Monroe, LA $32,919

Johnstown, PA $32,893

Sumter, SC $32,878

Columbus, GA $32,874

Pascagoula, MS $32,803

Abilene, TX $32,803

Kingsport, TN $32,707

Albany, GA $32,707

Gulfport, MS $32,696

Alexandria, LA $32,573

Fort Smith, AR $32,480

El Paso, TX $32,379

Las Cruces, NM $32,212

Harlingen, TX $32,118

Pocatello, ID $32,112

Florence, AL $32,063

Brownsville, TX $32,056

Mcallen, TX $31,978

Dothan, AL $31,926

Columbus, MS $31,705

Altus, OK $31,532

Lawton, OK $31,461

Pierre, SD $31,327

What Skills Can Increase a Call Operator's Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 2.45% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
CPR (Mentioned in 2.63% Job Postings): Cardiopulmonary resuscitation (CPR) combines rescue breathing (mouth-to-mouth) and chest compressions to temporarily pump enough blood to the brain until specialized treatment is available.
Pediatric (Mentioned in 1.19% Job Postings): Pediatrics is the branch of medicine that involves the medical care of infants, children, adolescents, and young adults.

See More Skills

Skills	Demand Percentage
Customer Service	2.45%
CPR	2.63%
Pediatric	1.19%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Call Operator's salary.

Flexibility: Can increase your salary by up to 17%.
Dedication: Can increase your salary by up to 14%.
Acute Care: Can increase your salary by up to 8%.

Skill	Salary	Salary % Increase
Flexibility	$43,505	17%
Dedication	$42,389	14%
Acute Care	$40,158	8%
Commitment	$39,786	7%
Leadership	$38,299	3%
Cardiology	$37,927	2%

Get Latest Data

How Education impacts a Call Operator's Salary?

Your level of education can impact your salary potential. While many Call Operators enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Call Operator with a High School Diploma or Technical Certificate is between $38,691 and $40,882).

Call Operator Salaries by Degree Level

Typical Education for Call Operator

No Diploma 1.1%

High School 64.0%

Associates 13.5%

Bachelors 15.7%

Masters 4.5%

Doctorate 1.1%

view as table

Degree Level	% of user with this level of education
No Diploma	1.1%
High School	64.0%
Associates	13.5%
Bachelors	15.7%
Masters	4.5%
Doctorate	1.1%

view as graph

Call Operator Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Operator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on May 01, 2026

$33,592

Average $37,184/year

$43,744

$2,799

Average $3,099/month

$3,645

$646

Average $715/week

$841

$16

Average $18/hour

$21

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$43,744	$3,645	$841	$21
Average	$37,184	$3,099	$715	$18
25th Percentile	$33,592	$2,799	$646	$16

Salaries of jobs related to Call Operator

Salary Trends for Call Operator

Salaries for a Call Operator can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $52,382 in 2023 to around $50,423 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Call Operator salary trends, .

Average Annual Salary of Call Operator Over Time

2022

$???

2023

$52,382

2024

$51,309

2025

$50,423

2026

$???

2027

$???

Year	Average Annual Salary
2022	View More
2023	$52,382
2024	$51,309
2025	$50,423
2026	View More
2027	View More

Most common benefits for Call Operator

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Where Does Our Salary Data Come From?

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