What are the main factors that influence a Call Operator's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change A Call Operator's salary?

A Call Operator's salary grows with experience: starting around $36,833 for beginners, reaching about $40,688 at mid-level, and approach $41,231 for experts.

What are the highest paying states for a Call Operator?

Call Operator salary varies significantly by state. The top 3 highest paying states for Call Operator roles are District of Columbia $41,168, California $41,012, Massachusetts $40,466. These tech hubs typically pay 10-15% above the national average.

How much do different types of Call Operator roles make?

Salaries for Call Operator level roles vary by specialization: On Call Scheduler: $73,016; On Call Nurse: $55,590; On Call Interpreter: $52,188; Call Coordinator: $43,906; Call Representative: $43,019.

How do different companies affect a Call Operator's salary?

Company size, industry, and compensation structure create significant salary variations for Call Operator roles. Large, established industry leaders like New York Police Department ($97,099) and State of New York - Metropolitan Transportation Authority ($95,962) offer base salaries 35-40% above the national average. In contrast, smaller firms or startups may offer closer to $75,106.

Call Operator Salary in the United States

How much does a Call Operator make in the United States?

As of April 01, 2026, the average salary for a Call Operator in the United States is $37,183 per year, which breaks down to an hourly rate of $18.

However, a Call Operator's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $49,686
Majority Range (25th-75th percentile): $33,590 to $43,728
Entry-Level (10th percentile): $30,320

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Call Operator Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$43,728	$3,644	$841	$21
Average	$37,183	$3,099	$715	$18
25th Percentile	$33,590	$2,799	$646	$16

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Key Factors That Influence Call Operator Salaries

A Call Operator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Call Operator Salaries?

Experience is a primary driver of a Call Operator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $36,833
Early Career (1-2 years): $37,649
Mid-Level (2-4 years): $40,688
Senior-Level (5-8 years): $41,014
Expert (over 8 years): $41,231

Levels	Salary
Entry Level Call Operator	$36,833
Intermediate Level Call Operator	$37,649
Senior Level Call Operator	$40,688
Specialist Level Call Operator	$41,014
Expert Level Call Operator	$41,231

View as Graph

What Am I Worth?

How Do Call Operator Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Operators. For example, consider the average annual salaries in these key locations:

District of Columbia: $41,168.
California: $41,012.
Massachusetts: $40,466.

District of Columbia $41,168

California $41,012

Massachusetts $40,466

Washington $40,317

New Jersey $40,302

Alaska $40,250

Connecticut $39,737

New York $39,529

Hawaii $38,863

Rhode Island $38,551

Maryland $38,339

Minnesota $38,049

Colorado $37,937

Illinois $37,900

Oregon $37,759

Delaware $37,655

New Hampshire $37,589

Virginia $37,443

Pennsylvania $37,015

Nevada $36,800

North Dakota $36,729

Michigan $36,617

Wisconsin $36,576

Vermont $36,495

Texas $36,268

Maine $36,253

Arizona $36,231

Ohio $36,205

Georgia $35,863

Indiana $35,691

Wyoming $35,658

Utah $35,606

Iowa $35,584

Kansas $35,405

Louisiana $35,353

North Carolina $35,335

Missouri $35,327

Florida $35,182

Montana $35,104

Nebraska $35,030

Kentucky $34,989

South Carolina $34,840

Tennessee $34,747

Idaho $34,710

New Mexico $34,438

Oklahoma $34,379

Alabama $34,160

South Dakota $33,791

Arkansas $33,591

West Virginia $33,483

Mississippi $33,159

Top Paying Cities for Call Operators

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $46,898
San Francisco: $46,437
Oakland: $45,407

San Jose, CA $46,898

San Francisco, CA $46,437

Oakland, CA $45,407

New York, NY $43,091

Queens Village, NY $42,812

Paramus, NJ $42,514

Passaic, NJ $42,477

Bergenfield, NJ $42,440

Stamford, CT $42,384

Huntington, NY $42,347

Newark, NJ $42,105

Bridgeport, CT $42,031

New Brunswick, NJ $41,908

Vallejo, CA $41,830

Middlesex, NJ $41,808

Somerset, NJ $41,775

Petaluma, CA $41,689

Santa Cruz, CA $41,544

Boston, MA $41,470

Monterey, CA $41,284

Fairbanks, AK $41,258

Los Angeles, CA $41,187

Washington, DC $41,168

Seattle, WA $41,102

Santa Rosa, CA $41,094

Juneau, AK $40,986

Orange, CA $40,864

Anchorage, AK $40,797

Anaheim, CA $40,771

Santa Ana, CA $40,715

Nassau, NY $40,693

Long Beach, CA $40,678

Danbury, CT $40,667

Santa Maria, CA $40,540

Everett, WA $40,533

Bremerton, WA $40,350

Trenton, NJ $40,280

Sacramento, CA $40,265

San Diego, CA $40,246

Brockton, MA $40,231

Tacoma, WA $40,217

Santa Barbara, CA $40,165

Lowell, MA $40,016

New Suffolk, NY $40,001

Nashua, NH $39,956

Lompoc, CA $39,897

Ventura, CA $39,860

Stockton, CA $39,848

New Haven, CT $39,774

Atlantic City, NJ $39,677

Hartford, CT $39,596

Modesto, CA $39,577

Poughkeepsie, NY $39,495

New Britain, CT $39,477

Olympia, WA $39,425

Kennewick, WA $39,425

New London, CT $39,417

Norwich, CT $39,406

Lawrence, MA $39,387

Bakersfield, CA $39,283

Riverside, CA $39,231

New Bedford, MA $39,231

Richland, WA $39,194

Portsmouth, NH $39,164

Vineland, NJ $39,157

San Bernardino, CA $39,127

Boulder, CO $39,023

Worcester, MA $38,993

Portland, OR $38,960

Saint Paul, MN $38,915

Minneapolis, MN $38,915

Philadelphia, PA $38,863

Honolulu, HI $38,666

Springfield, MA $38,536

Providence, RI $38,532

Chicago, IL $38,424

Bellingham, WA $38,380

Baltimore, MD $38,339

Chico, CA $38,246

Wilmington, DE $38,183

Pittsfield, MA $38,146

Manchester, NH $38,075

Spokane, WA $37,911

Denver, CO $37,908

Albany, NY $37,733

Troy, NY $37,718

Schenectady, NY $37,640

Burlington, VT $37,558

Portland, ME $37,428

Salem, OR $37,398

Yakima, WA $37,391

Ann Arbor, MI $37,380

Rochester, MN $37,275

Fresno, CA $37,257

Reno, NV $37,257

Milwaukee, WI $37,223

Detroit, MI $37,186

Allentown, PA $37,175

Carson City, NV $37,171

Houston, TX $37,116

Colorado Springs, CO $37,112

Syracuse, NY $37,093

Eugene, OR $37,023

Bismarck, ND $36,978

Gary, IN $36,978

Galveston, TX $36,978

Springfield, OR $36,948

Medford, OR $36,859

Fort Collins, CO $36,844

Austin, TX $36,814

Mesa, AZ $36,736

Phoenix, AZ $36,729

Dallas, TX $36,718

Reading, PA $36,695

Saint Cloud, MN $36,681

Concord, NH $36,647

Madison, WI $36,632

Utica, NY $36,532

Raleigh, NC $36,502

Las Vegas, NV $36,498

Rochester, NY $36,472

Des Moines, IA $36,469

Atlanta, GA $36,409

Battle Creek, MI $36,398

Salt Lake City, UT $36,387

Lancaster, PA $36,331

Champaign, IL $36,324

Harrisburg, PA $36,279

Durham, NC $36,246

Kansas City, MO $36,242

Kansas City, KS $36,234

Fort Worth, TX $36,231

Boca Raton, FL $36,216

Cleveland, OH $36,212

Columbus, OH $36,205

Pittsburgh, PA $36,201

Richmond, VA $36,186

Indianapolis, IN $36,179

Cincinnati, OH $36,130

Petersburg, VA $36,074

Billings, MT $35,993

Lansing, MI $35,993

Huntsville, AL $35,993

Lebanon, PA $35,989

Dayton, OH $35,985

Pueblo, CO $35,985

Appleton, WI $35,974

Buffalo, NY $35,959

Racine, WI $35,941

Charlotte, NC $35,937

Saint Louis, MO $35,926

Springfield, IL $35,911

Elkhart, IN $35,903

York, PA $35,903

Gastonia, NC $35,900

Benton Harbor, MI $35,900

Beaumont, TX $35,877

Lorain, OH $35,870

Toledo, OH $35,855

Binghamton, NY $35,836

Rock Hill, SC $35,833

Rockford, IL $35,814

Fargo, ND $35,796

Elyria, OH $35,796

Flagstaff, AZ $35,770

Fort Lauderdale, FL $35,747

Miami, FL $35,725

Duluth, MN $35,665

Bangor, ME $35,617

Cedar Rapids, IA $35,576

Louisville, KY $35,558

Grand Rapids, MI $35,550

Hialeah, FL $35,546

Casper, WY $35,494

Scranton, PA $35,450

New Orleans, LA $35,439

Virginia Beach, VA $35,435

Akron, OH $35,416

Peoria, IL $35,368

Sarasota, FL $35,361

Green Bay, WI $35,335

Baton Rouge, LA $35,316

Charleston, SC $35,309

Nashville, TN $35,297

Jamestown, NY $35,290

Davenport, IA $35,290

Tucson, AZ $35,271

Cheyenne, WY $35,260

Saint Petersburg, FL $35,249

Tampa, FL $35,242

Omaha, NE $35,234

Port Arthur, TX $35,219

Evansville, IN $35,219

Bradenton, FL $35,204

Santa Fe, NM $35,137

Orlando, FL $35,100

Clearwater, FL $35,059

Canton, OH $34,981

La Crosse, WI $34,981

Grand Forks, ND $34,970

Albuquerque, NM $34,959

Tulsa, OK $34,959

Newport News, VA $34,955

High Point, NC $34,944

Ogden, UT $34,929

Corpus Christi, TX $34,899

Laramie, WY $34,877

Norfolk, VA $34,877

Rock Island, IL $34,855

Saginaw, MI $34,847

Jacksonville, FL $34,844

Salisbury, NC $34,836

Memphis, TN $34,829

Moline, IL $34,810

Fort Myers, FL $34,799

Waterloo, IA $34,751

Spartanburg, SC $34,714

Lincoln, NE $34,695

Fort Wayne, IN $34,688

Birmingham, AL $34,647

Cedar Falls, IA $34,639

Provo, UT $34,635

Springfield, OH $34,632

San Antonio, TX $34,624

Greensboro, NC $34,609

South Bend, IN $34,606

Winston Salem, NC $34,602

Boise, ID $34,591

Savannah, GA $34,565

Muskegon, MI $34,498

Lima, OH $34,453

Lake Charles, LA $34,438

Anderson, IN $34,431

Lexington, KY $34,420

Augusta, GA $34,409

Greenville, SC $34,409

Wichita, KS $34,375

Tuscaloosa, AL $34,375

Columbia, SC $34,342

Bloomington, IN $34,249

Roanoke, VA $34,226

Asheville, NC $34,178

Knoxville, TN $34,115

Shreveport, LA $34,111

Wilmington, NC $34,063

Frankfort, KY $33,992

Oklahoma City, OK $33,966

Chillicothe, OH $33,951

Longview, TX $33,948

Topeka, KS $33,936

Mobile, AL $33,881

Terre Haute, IN $33,866

Erie, PA $33,862

Altoona, PA $33,844

Melbourne, FL $33,832

Amarillo, TX $33,817

Killeen, TX $33,806

Fayetteville, AR $33,777

Sioux Falls, SD $33,751

Chattanooga, TN $33,728

Idaho Falls, ID $33,725

Gainesville, FL $33,646

Portsmouth, OH $33,628

Little Rock, AR $33,620

Lynchburg, VA $33,620

Lafayette, LA $33,606

Youngstown, OH $33,606

Temple, TX $33,591

Daytona Beach, FL $33,583

Clarksville, TN $33,580

Pensacola, FL $33,576

Hopkinsville, KY $33,464

Charleston, WV $33,461

Florence, SC $33,442

Sioux City, IA $33,420

Macon, GA $33,312

Tallahassee, FL $33,308

Fayetteville, NC $33,301

Waco, TX $33,293

Wichita Falls, TX $33,293

Pine Bluff, AR $33,278

Vincennes, IN $33,208

Lubbock, TX $33,193

Great Falls, MT $33,171

Alamogordo, NM $33,167

Abilene, TX $33,137

Rapid City, SD $33,089

Monroe, LA $33,089

Albany, GA $33,066

Huntington, WV $33,063

Jackson, MS $33,059

Greenville, MS $33,055

Parkersburg, WV $33,018

Montgomery, AL $33,011

Johnstown, PA $33,003

Springfield, MO $32,973

Biloxi, MS $32,955

Sumter, SC $32,877

Columbus, GA $32,873

Twin Falls, ID $32,851

Pascagoula, MS $32,802

Kingsport, TN $32,706

Gulfport, MS $32,695

Alexandria, LA $32,572

Fort Smith, AR $32,479

El Paso, TX $32,379

Helena, MT $32,330

Las Cruces, NM $32,211

Harlingen, TX $32,107

Pocatello, ID $32,074

Florence, AL $32,062

Brownsville, TX $32,055

Dothan, AL $31,996

Mcallen, TX $31,977

Columbus, MS $31,702

Altus, OK $31,531

Lawton, OK $31,460

Pierre, SD $31,326

What Skills Can Increase a Call Operator's Salary?

Demanded Skills for the Role:

Customer Service (Mentioned in 2.45% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
CPR (Mentioned in 2.63% Job Postings): Cardiopulmonary resuscitation (CPR) combines rescue breathing (mouth-to-mouth) and chest compressions to temporarily pump enough blood to the brain until specialized treatment is available.
Pediatric (Mentioned in 1.19% Job Postings): Pediatrics is the branch of medicine that involves the medical care of infants, children, adolescents, and young adults.

See More Skills

Skills	Demand Percentage
Customer Service	2.45%
CPR	2.63%
Pediatric	1.19%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Call Operator's salary.

Flexibility: Can increase your salary by up to 17%.
Dedication: Can increase your salary by up to 14%.
Acute Care: Can increase your salary by up to 8%.

Skill	Salary	Salary % Increase
Flexibility	$43,504	17%
Dedication	$42,388	14%
Acute Care	$40,157	8%
Commitment	$39,785	7%
Leadership	$38,298	3%
Cardiology	$37,926	2%

Get Latest Data

How Education impacts a Call Operator's Salary?

Your level of education can impact your salary potential. While many Call Operators enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Call Operator with a High School Diploma or Technical Certificate is between $38,691 and $40,882).

Call Operator Salaries by Degree Level

Typical Education for Call Operator

No Diploma 1.1%

High School 64.0%

Associates 13.5%

Bachelors 15.7%

Masters 4.5%

Doctorate 1.1%

view as table

Degree Level	% of user with this level of education
No Diploma	1.1%
High School	64.0%
Associates	13.5%
Bachelors	15.7%
Masters	4.5%
Doctorate	1.1%

view as graph

Call Operator Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Operator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on April 01, 2026

$33,590

Average $37,183/year

$43,728

$2,799

Average $3,099/month

$3,644

$646

Average $715/week

$841

$16

Average $18/hour

$21

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$43,728	$3,644	$841	$21
Average	$37,183	$3,099	$715	$18
25th Percentile	$33,590	$2,799	$646	$16

Salaries of jobs related to Call Operator

Salary Trends for Call Operator

Salaries for a Call Operator can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $52,382 in 2023 to around $50,423 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Call Operator salary trends, .

Average Annual Salary of Call Operator Over Time

2022

$???

2023

$52,382

2024

$51,309

2025

$50,423

2026

$???

2027

$???

Year	Average Annual Salary
2022	View More
2023	$52,382
2024	$51,309
2025	$50,423
2026	View More
2027	View More

Most common benefits for Call Operator

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Where Does Our Salary Data Come From?

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