How much does a Call Agent make in the United States? The salary range for a Call Agent job is from $19,943 to $29,901 per year in the United States. Click on the filter to check out Call Agent job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.
As a call center manager, you might have a general sense of how well your agents are doing even before you look at the metrics.
December 21, 2021
In the fast-paced call center environment, there is not enough time for agents to look up answers to common questions.
December 19, 2021
Keep these eight important qualities of a call center agent in mind during your next round of interviews to ensure you only hire the best of the best.
December 18, 2021
To provide high-quality support, call center agents need to memorize an extensive amount of information.
December 17, 2021
While call center agents focus solely on supporting customers, call center managers are the ones to focus on call center reps and their performance.
December 16, 2021