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As of August 01, 2026, the average salary for a Client Care Representative in Massachusetts is $46,750 per year, which breaks down to an hourly rate of $22.
However, a Client Care Representative's salary can vary significantly. Here’s a look at the typical salary range:
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Client Care Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $51,547 | $4,296 | $991 | $25 |
| Average | $46,750 | $3,896 | $899 | $22 |
| 25th Percentile | $42,262 | $3,522 | $813 | $20 |
Nucar Southern New England - Westford, MA
Haddad Auto Group - Parent - Pittsfield, MA
Brightstar Care of Concord, Lexington and Woburn - Waltham, MA
Visiting Angels of the Berkshires - Pittsfield, MA
A Client Care Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Client Care Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Client Care Representative | $41,719 |
| Client Ca... Level Client Care Representative | $47,062 |
| Customer ... Level Client Care Representative | $55,105 |
| Customer ... Level Client Care Representative | $61,577 |
| Customer ... Level Client Care Representative | $69,055 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Client Care Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Client Care Representative roles, the industry you choose can affect earning potential by as much as 30% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 15% above the average. In contrast, Client Care Representative positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Client Care Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $53,763 | $26.0 | 15% |
| Biotechnology | $51,425 | $25.0 | 10% |
| Energy & Utilities | $51,425 | $25.0 | 10% |
| Healthcare | $50,490 | $24.0 | 8% |
| Pharmaceuticals | $50,490 | $24.0 | 8% |
Understanding how a Client Care Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $51,547 | $4,296 | $991 | $25 |
| Average | $46,750 | $3,896 | $899 | $22 |
| 25th Percentile | $42,262 | $3,522 | $813 | $20 |
Ready to take the next step in your career? Browse thousands of current Client Care Representative job openings on our job board. Use the search bar below to find your perfect match.
ANIMAL DERMATOLOGY GROUP, INC
Boxborough, MA
ANIMAL DERMATOLOGY GROUP, INC | Boxborough, MA
Customer Service RepresentativeOur state-of-the-art, veterinary dental referral practice committed to excellence in patient care, client service, and profe... more
6 Days Ago
BrightStar Care
Waltham, MA
BrightStar Care | Waltham, MA
Client Care CoordinatorAs the Client Care Coordinator, you will play a crucial role in managing and overseeing the daily administrative operations of our h... more
6 Days Ago
Boca Recovery Center
Springfield, MA
Boca Recovery Center | Springfield, MA
Job Description. Job Description. Client Care Coordinator. Location. On Site , Springfield MA , M-F - 9-5. Department. Boca Health Marketing. Reports to. N... more
8 Days Ago
Visiting Angels
Chelsea, MA
Visiting Angels | Chelsea, MA
Job Description. Job Description. We are seeking a Client Care Coordinator to join our team. You will be responsible for helping customers by providing pro... more
9 Days Ago
NQA
Acton, MA
NQA | Acton, MA
Job Description. Job Description. THIS IS A TEMP-TO-PERM POSITION. Role of the Department. The Client Support Representative will support the Operations de... more
5 Days Ago
Element
Acton, MA
Element | Acton, MA
Client Support RepresentativeElement has an opportunity for a Client Support Representative to join our expanding team in Acton, MA. The role of the Client... more
6 Days Ago
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