Complaint Specialist Salaries in Massachusetts
How Much Does a Complaint Specialist Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Complaint Specialist in Massachusetts is $56,483.
While Salary.com is seeing that Complaint Specialist salary in MA can go up to $69,526
or down to $45,062, but most earn between $50,505 and $63,311.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Complaint Specialist
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Complaint Specialist by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Dentsply
Complaint System Specialist - Waltham, MA
|
$97,682/yr
|
RANGE: $88,293 - $107,071
|
|
QualStaff Resources
Complaint Specialist
|
$76,325/yr
|
RANGE: $69,822 - $82,828
|
|
Actalent
Complaint Specialist
|
$75,489/yr
|
RANGE: $68,470 - $82,508
|
|
VirtualVocations
Complaint Specialist
|
$66,775/yr
|
RANGE: $60,706 - $72,845
|
|
Mondo Staffing
QA Complaint Coordinator
|
$57,920/yr
|
RANGE: $51,418 - $64,421
|
|
RoundPoint Mortgage Servicing LLC
High Risk Complaint Specialist
|
$72,073/yr
|
RANGE: $64,089 - $80,058
|
|
LanceSoft, Inc.
Complaint Management Specialist
|
$76,774/yr
|
RANGE: $69,882 - $83,666
|
|
Apex Systems
Medical Complaint Specialist
|
$86,291/yr
|
RANGE: $78,382 - $94,199
|
|
Empower Pharmacy
Complaint Handling Specialist 503B
|
$64,010/yr
|
RANGE: $56,447 - $71,573
|
|
Blue Shield of CA
Regulatory Complaint Coordinator, Specialist
|
$95,946/yr
|
RANGE: $87,013 - $104,879
|
Top 10 Highest Paying Cities For Complaint Specialist Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Complaint Specialist can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Complaint Specialist job salaries in Massachusetts.
Some cities can pay higher salaries for Complaint Specialist jobs, which can indicate that there is a large demand for Complaint Specialist positions in this city.
The following table shows top 10 cities where the Complaint Specialist salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Complaint Specialist salary is $57,885 in Boston,
which is higher than the national average. There are 36 cities' Complaint Specialist salary higher than national average in Massachusetts.
The average salary for a Complaint Specialist in Massachusetts is $56,483,
but we found that the city with the highest salary for Complaint Specialist jobs is Boston, MA, and it is higher than Cambridge.
Complaint Specialist jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $57,885 | $4,824 | $1,113 | $28 |
| Cambridge | $57,885 | $4,824 | $1,113 | $28 |
| Waltham | $57,885 | $4,824 | $1,113 | $28 |
| Newton | $57,885 | $4,824 | $1,113 | $28 |
| Arlington | $57,885 | $4,824 | $1,113 | $28 |
| Brookline | $57,885 | $4,824 | $1,113 | $28 |
| Lynn | $57,885 | $4,824 | $1,113 | $28 |
| Malden | $57,885 | $4,824 | $1,113 | $28 |
| Medford | $57,885 | $4,824 | $1,113 | $28 |
| Quincy | $57,885 | $4,824 | $1,113 | $28 |
What Does a Complaint Specialist Do?
As a complaint specialist, your primary duties are to research and resolve customer complaints received by phone, mail, email, fax, and social media.
Updated December 18, 2021
Qualifications to become a complaint specialist include a high school diploma or GED certificate and two years of experience at a call center or similar position.
Updated October 20, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Complaint Specialist Salaries
What is the average of a Complaint Specialist in Massachusetts?
The Complaint Specialist salary range is from $50,505 to $63,311, and the average Complaint Specialist salary is $56,483/year in Massachusetts.
The Complaint Specialist's salary will change in different locations.
Which location pays the highest Complaint Specialist salary in the United States?
The Complaint Specialist salary in San Jose, CA is $65,462
which is the highest in the US.
What kinds of reasons will influence the Complaint Specialist's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Complaint Specialist.
What is the growth rate of the Complaint Specialist's salary?
If you are thinking of becoming a Complaint Specialist or planning the next step in your career, find the detailed salary report of a Complaint Specialist.
