Customer Care Agent Salaries in Massachusetts
How Much Does a Customer Care Agent Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Customer Care Agent in Massachusetts is $49,509.
While Salary.com is seeing that Customer Care Agent salary in MA can go up to $61,522
or down to $39,102, but most earn between $44,062 and $55,797.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Care Agent
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Similar Job Salaries to Customer Care Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Rochester Electronics L
Customer Care Agent
|
$59,993/yr
|
RANGE: $53,869 - $66,117
|
|
American Pest Solutions
Customer Care Agent
|
$49,786/yr
|
RANGE: $44,995 - $54,577
|
|
SIXT
Customer Vehicle Service Agent
|
$68,973/yr
|
RANGE: $59,885 - $78,061
|
|
Domino's
Delivery and Customer Experience Agent
|
$61,035/yr
|
RANGE: $53,725 - $68,344
|
|
Unifi
Airport Customer Service Agent
|
$50,689/yr
|
RANGE: $45,811 - $55,567
|
|
3PL Vision LLC
Customer Care
|
$52,650/yr
|
RANGE: $47,715 - $57,586
|
|
Manpower Group Inc.
Customer Service Call Center Agent
|
$50,355/yr
|
RANGE: $45,539 - $55,172
|
|
Freeway Insurance Services America, LLC
Bilingual Customer Service Payment Agent
|
$54,058/yr
|
RANGE: $48,692 - $59,425
|
|
Longwood Eye & LASIK Center
Call Center Agent/Customer Service
|
$42,309/yr
|
RANGE: $38,804 - $45,814
|
|
Group 1 Automotive, Inc.
Customer Service Agent - Ira Ford Auburn
|
$55,754/yr
|
RANGE: $50,156 - $61,351
|
Top 10 Highest Paying Cities For Customer Care Agent Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Customer Care Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Customer Care Agent job salaries in Massachusetts.
Some cities can pay higher salaries for Customer Care Agent jobs, which can indicate that there is a large demand for Customer Care Agent positions in this city.
The following table shows top 10 cities where the Customer Care Agent salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Customer Care Agent salary is $50,738 in Boston,
which is higher than the national average. There are 36 cities' Customer Care Agent salary higher than national average in Massachusetts.
The average salary for a Customer Care Agent in Massachusetts is $49,509,
but we found that the city with the highest salary for Customer Care Agent jobs is Boston, MA, and it is higher than Cambridge.
Customer Care Agent jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $50,738 | $4,228 | $976 | $24 |
| Cambridge | $50,738 | $4,228 | $976 | $24 |
| Waltham | $50,738 | $4,228 | $976 | $24 |
| Newton | $50,738 | $4,228 | $976 | $24 |
| Arlington | $50,738 | $4,228 | $976 | $24 |
| Brookline | $50,738 | $4,228 | $976 | $24 |
| Lynn | $50,738 | $4,228 | $976 | $24 |
| Malden | $50,738 | $4,228 | $976 | $24 |
| Medford | $50,738 | $4,228 | $976 | $24 |
| Quincy | $50,738 | $4,228 | $976 | $24 |
What Does a Customer Care Agent Do?
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Be a customer service agent by acquiring the necessary skills for the job and finding a position that is a good match for your talents and career goals.
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Explore JobArchitectFrequently Asked Questions About a Customer Care Agent Salaries
What is the average of a Customer Care Agent in Massachusetts?
The Customer Care Agent salary range is from $44,062 to $55,797, and the average Customer Care Agent salary is $49,509/year in Massachusetts.
The Customer Care Agent's salary will change in different locations.
Which location pays the highest Customer Care Agent salary in the United States?
The Customer Care Agent salary in San Jose, CA is $57,379
which is the highest in the US.
What kinds of reasons will influence the Customer Care Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Care Agent.
What is the growth rate of the Customer Care Agent's salary?
If you are thinking of becoming a Customer Care Agent or planning the next step in your career, find the detailed salary report of a Customer Care Agent.
