How Much Does a Customer Support Agent Make?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Customer Support Agent in the United States is $48,477. While Salary.com is seeing that Customer Support Agent salary in the US can go up to $59,550 or down to $37,804, but most earn between $42,890 and $54,273. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Support Agent
Inbound Customer Support and Service Agent I
$36,390
US
Per Year
Inbound Customer Support and Service Agent II
$40,290
US
Per Year
Inbound Customer Support and Service Agent III
$49,390
US
Per Year
Inbound Customer Support and Service Agent IV
$55,690
US
Per Year
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Similar Job Salaries to Customer Support Agent by Company

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Company average base salary in (usd) range
Joanna Rubin
Online Customer Support Agent
$72,793/yr
$63,115
$82,472
RANGE: $63,115 - $82,472
TRC Companies, Inc.
Gas Customer Support Agent
$119,497/yr
$106,299
$132,694
RANGE: $106,299 - $132,694
ParentSquare
Seasonal Customer Support Agent
$57,428/yr
$51,663
$63,194
RANGE: $51,663 - $63,194
OJALA TRAVEL
Virtual Customer Support Agent
$69,809/yr
$60,527
$79,091
RANGE: $60,527 - $79,091
Fox Advantage
Customer Service Support Agent
$54,989/yr
$48,765
$61,212
RANGE: $48,765 - $61,212
Nuvision
Customer Support Agent
$45,539/yr
$41,157
$49,921
RANGE: $41,157 - $49,921
PerLuxe Travels
Customer Support Agent
$63,642/yr
$55,180
$72,104
RANGE: $55,180 - $72,104
$52,707/yr
$47,635
$57,778
RANGE: $47,635 - $57,778
Elite Strategic Solutions
Key Customer Support Agent
$112,519/yr
$100,352
$124,686
RANGE: $100,352 - $124,686
Business Firm
Customer Support Agent
$66,207/yr
$58,824
$73,589
RANGE: $58,824 - $73,589

Open Customer Support Agent Jobs in the United States

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What Does a Customer Support Agent Do?

Here, the Customer Support Agent works closely with the sales department and is responsible for first-level troubleshooting of all consumer order issues.
Updated December 20, 2021
The Customer Support Agent also works closely with the production, sales, and supplies department, voicing consumer concerns and issues in order to affect better product and service provision to the consumers, hence, constantly guaranteeing consumer satisfaction.
Updated December 17, 2021
In this capacity, the Customer Support Agent maintains a vast knowledge of all the business’s promotional activities.
Updated December 16, 2021
The Customer Support Agent is responsible for providing support to all customers in regard to the processing of their orders, inclusive of the management of all order entry aspects.
Updated December 13, 2021
The Customer Support Agent is responsible for acting as a liaison for customers and the business and assists with complaints, errors, orders, cancellations, billing, and other queries.
Updated December 10, 2021

Frequently Asked Questions About a Customer Support Agent Salaries

What is the average of a Customer Support Agent in the United States?

The Customer Support Agent salary range is from $42,890 to $54,273, and the average Customer Support Agent salary is $48,477/year in the United States. The Customer Support Agent's salary will change in different locations.

Which location pays the highest Customer Support Agent salary in the United States?

The Customer Support Agent salary in San Jose, CA is $61,144 which is the highest in the US.

What kinds of reasons will influence the Customer Support Agent's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Customer Support Agent.

What is the growth rate of the Customer Support Agent's salary?

If you are thinking of becoming a Customer Support Agent or planning the next step in your career, find the detailed salary report of a Customer Support Agent.

Recent Salary Report

Below are the most recent Customer Support Agent salary reports. Employer name has been removed to protect anonymity.

$48,710 Yearly
A Customer Support Agent in Torrance, CA reported making $48,710 per year
Torrance, CA
100 - 200 employees
Full-Time
Company - Private
$55,672 Yearly
A Customer Support Agent in Augusta, GA reported making $55,672 per year
Augusta, GA
200 - 6 employees
Full-Time
Company - Private
$46,149 Yearly
A Customer Support Agent in Greensburg, PA reported making $46,149 per year
Greensburg, PA
6 - 1,000 employees
Full-Time
Company - Private
$26 Hourly
A Customer Support Agent in Altoona, PA reported making $26 per hour
Altoona, PA
3,000 - 7,6 employees
Part-Time
Company - Public
$4,942 Monthly
A Customer Support Agent in Plainfield, NJ reported making $4,942 per month
Plainfield, NJ
1,000 - 3,000 employees
Full-Time
Company - Public
$22 Hourly
A Customer Support Agent in Downey, CA reported making $22 per hour
Downey, CA
7,6 - 15,000 employees
Part-Time
Company - Public