Customer Support Associate Salary in Massachusetts

How much does a Customer Support Associate make in Massachusetts?

As of June 01, 2026, the average salary for a Customer Support Associate in Massachusetts is $47,603 per year, which breaks down to an hourly rate of $23.

However, a Customer Support Associate's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $56,928
Majority Range (25th-75th percentile): $43,030 to $52,484
Entry-Level (10th percentile): $38,867

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Customer Support Associate Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$52,484	$4,374	$1,009	$25
Average	$47,603	$3,967	$915	$23
25th Percentile	$43,030	$3,586	$827	$21

You may get higher pay by adjusting the following factors:

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Check out Customer Support Associate Job Openings in Massachusetts

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Bob's Discount Furniture - New Bedford, MA

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Key Factors That Influence Customer Support Associate Salaries

A Customer Support Associate's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Support Associate Salaries?

Experience is a primary driver of a Customer Support Associate's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $42,487
Early Career (1-2 years): $47,920
Mid-Level (2-4 years): $56,098
Senior-Level (5-8 years): $62,701
Expert (over 8 years): $70,308

Levels	Salary
Customer ... Level Customer Support Associate	$42,487
Customer ... Level Customer Support Associate	$47,920
Customer ... Level Customer Support Associate	$56,098
Customer ... Level Customer Support Associate	$62,701
Customer ... Level Customer Support Associate	$70,308

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What Am I Worth?

How Do Customer Support Associate Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Support Associates. For example, consider the average annual salaries in these key locations:

District of Columbia: $48,429.
California: $48,246.
Massachusetts: $47,603.

District of Columbia $48,429 California $48,246 Massachusetts $47,603 Washington $47,428 New Jersey $47,410 Alaska $47,349 Connecticut $46,745 New York $46,500

Hawaii $45,717 Rhode Island $45,350 Maryland $45,101 Minnesota $44,759 Colorado $44,628 Illinois $44,584 Oregon $44,418 Delaware $44,296

New Hampshire $44,219 Virginia $44,046 Pennsylvania $43,543 Nevada $43,290 North Dakota $43,207 Michigan $43,075 Wisconsin $43,027 Vermont $42,931

Texas $42,664 Maine $42,647 Arizona $42,621 Ohio $42,590 Georgia $42,188 Indiana $41,986 Wyoming $41,947 Utah $41,886

Iowa $41,859 Kansas $41,650 Louisiana $41,588 North Carolina $41,566 Missouri $41,558 Florida $41,387 Montana $41,295 Nebraska $41,208

Kentucky $41,160 South Carolina $40,985 Tennessee $40,875 Idaho $40,832 New Mexico $40,512 Oklahoma $40,442 Alabama $40,184 South Dakota $39,751

Arkansas $39,515 West Virginia $39,388 Mississippi $39,008

Top Paying Cities for Customer Support Associates

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Agawam: $45,121
Amherst: $45,451
Barre: $45,905

Agawam, MA $45,121 Amherst, MA $45,451 Barre, MA $45,905 Belchertown, MA $45,409 Blandford, MA $45,324 Bondsville, MA $45,416 Brimfield, MA $45,663 Chester, MA $45,136

Chesterfield, MA $45,141 Chicopee, MA $45,115 Cummington, MA $45,019 Easthampton, MA $45,222 East Longmeadow, MA $45,148 East Otis, MA $45,332 Feeding Hills, MA $45,146 Gilbertville, MA $45,781

Goshen, MA $45,137 Granby, MA $45,234 Granville, MA $45,476 Hadley, MA $45,331 Hampden, MA $45,241 Hardwick, MA $45,806 Hatfield, MA $45,339 Haydenville, MA $45,283

Holyoke, MA $45,157 Huntington, MA $45,197 Leeds, MA $45,227 Leverett, MA $45,508 Ludlow, MA $45,199 Monson, MA $45,419 North Amherst, MA $45,420 Northampton, MA $45,258

Florence, MA $45,231 North Hatfield, MA $45,318 Oakham, MA $45,888 Palmer, MA $45,472 Plainfield, MA $45,005 Russell, MA $45,317 Shutesbury, MA $45,578 Southampton, MA $45,197

South Barre, MA $45,887 South Hadley, MA $45,210 Southwick, MA $45,307 Thorndike, MA $45,414 Three Rivers, MA $45,352 Wales, MA $45,622 Ware, MA $45,626 Warren, MA $45,699

West Chesterfield, MA $45,136 Westfield, MA $45,211 West Hatfield, MA $45,294 West Springfield, MA $45,118 West Warren, MA $45,631 Whately, MA $45,321 Wheelwright, MA $45,857 Wilbraham, MA $45,220

Williamsburg, MA $45,190 Woronoco, MA $45,271 Worthington, MA $45,043 Springfield, MA $45,114 Longmeadow, MA $45,129 Indian Orchard, MA $45,134 Pittsfield, MA $44,873 Adams, MA $44,826

Ashley Falls, MA $45,429 Becket, MA $44,999 Berkshire, MA $44,869 Cheshire, MA $44,855 Dalton, MA $44,873 Glendale, MA $44,888 Great Barrington, MA $45,177 Hinsdale, MA $44,909

Housatonic, MA $44,895 Lanesboro, MA $44,838 Lee, MA $44,920 Lenox, MA $44,864 Lenox Dale, MA $44,871 Middlefield, MA $44,946 Mill River, MA $45,318 Monterey, MA $45,169

North Adams, MA $44,804 North Egremont, MA $45,124 Otis, MA $45,209 Richmond, MA $44,825 Sandisfield, MA $45,441 Savoy, MA $44,908 Sheffield, MA $45,356 South Egremont, MA $45,268

Southfield, MA $45,463 South Lee, MA $44,960 Stockbridge, MA $44,865 Tyringham, MA $45,051 West Stockbridge, MA $44,835 Williamstown, MA $44,666 Windsor, MA $44,901 Greenfield, MA $45,390

Ashfield, MA $45,115 Athol, MA $45,925 Bernardston, MA $45,468 Buckland, MA $45,119 Charlemont, MA $45,028 Colrain, MA $45,304 Conway, MA $45,274 Deerfield, MA $45,378

Drury, MA $44,935 Erving, MA $45,627 Heath, MA $45,083 Lake Pleasant, MA $45,538 Millers Falls, MA $45,579 Monroe Bridge, MA $44,867 Montague, MA $45,519 Gill, MA $45,544

New Salem, MA $45,706 Northfield, MA $45,575 Orange, MA $45,771 Petersham, MA $45,895 Rowe, MA $44,958 Royalston, MA $45,804 Shelburne Falls, MA $45,253 South Deerfield, MA $45,352

Sunderland, MA $45,463 Turners Falls, MA $45,514 Warwick, MA $45,600 Wendell, MA $45,642 Wendell Depot, MA $45,657 Fitchburg, MA $46,238 Ashburnham, MA $46,097 Ashby, MA $46,227

Ayer, MA $46,639 Devens, MA $46,534 Baldwinville, MA $45,967 East Templeton, MA $46,016 Gardner, MA $46,067 Westminster, MA $46,071 Groton, MA $46,675 Harvard, MA $46,588

Hubbardston, MA $46,024 Leominster, MA $46,248 Littleton, MA $46,753 Lunenburg, MA $46,395 Pepperell, MA $46,667 Shirley, MA $46,527 Still River, MA $46,472 Templeton, MA $46,014

Townsend, MA $46,497 West Groton, MA $46,590 West Townsend, MA $46,390 Winchendon, MA $45,934 Winchendon Springs, MA $45,975 Auburn, MA $45,835 North Dartmouth, MA $46,107 South Dartmouth, MA $46,110

North Attleboro, MA $45,880 Plainville, MA $46,196 Attleboro Falls, MA $45,945 North Dighton, MA $46,045 Norton, MA $46,663 Raynham, MA $46,911 Raynham Center, MA $46,864 Rehoboth, MA $45,575

Rochester, MA $46,218 Seekonk, MA $45,365 Swansea, MA $45,659 Berkley, MA $46,265 Taunton, MA $46,540 Westport, MA $46,092 Westport Point, MA $46,087 Berlin, MA $46,164

Cataumet, MA $46,320 Blackstone, MA $45,985 Boylston, MA $45,912 Brookfield, MA $45,814 Charlton, MA $45,871 Charlton City, MA $45,873 Charlton Depot, MA $45,873 Clinton, MA $46,103

East Brookfield, MA $45,852 Douglas, MA $45,931 East Princeton, MA $46,025 Fiskdale, MA $45,795 Grafton, MA $45,888 Holden, MA $45,845 Holland, MA $45,720 Jefferson, MA $45,884

Lancaster, MA $46,322 Leicester, MA $45,839 Linwood, MA $46,004 Manchaug, MA $45,897 Millbury, MA $45,839 Millville, MA $45,954 New Braintree, MA $45,840 Northborough, MA $45,981

Northbridge, MA $45,989 North Brookfield, MA $45,854 North Grafton, MA $45,861 North Oxford, MA $45,857 North Uxbridge, MA $45,963 Oxford, MA $45,880 Princeton, MA $46,019 Rochdale, MA $45,843

Rutland, MA $45,912 Shrewsbury, MA $45,845 Southbridge, MA $45,862 South Grafton, MA $45,916 South Lancaster, MA $46,213 Spencer, MA $45,855 Sterling, MA $46,077 Sturbridge, MA $45,829

Upton, MA $46,045 Uxbridge, MA $45,977 Webster, MA $45,914 Dudley, MA $45,898 Westborough, MA $46,018 West Boylston, MA $45,893 West Brookfield, MA $45,765 West Millbury, MA $45,844

Whitinsville, MA $45,975 Sutton, MA $45,891 Worcester, MA $45,827 East Walpole, MA $47,262 Cherry Valley, MA $45,832 Paxton, MA $45,847 Framingham, MA $46,895 Village Of Nagog Woods, MA $46,819

Boxborough, MA $46,669 Acton, MA $46,817 Ashland, MA $46,610 Bedford, MA $47,011 Hanscom Afb, MA $47,267 Bolton, MA $46,403 Carlisle, MA $46,866 Concord, MA $46,983

Fayville, MA $46,524 Holliston, MA $46,598 Hopedale, MA $46,209 Hopkinton, MA $46,264 Hudson, MA $46,471 Marlborough, MA $46,394 Maynard, MA $46,803 Mendon, MA $46,126

Milford, MA $46,285 Natick, MA $47,471 Sherborn, MA $47,147 Southborough, MA $46,389 Foxboro, MA $46,887 Franklin, MA $46,386 Greenbush, MA $47,338 Green Harbor, MA $47,083

Hingham, MA $47,648 Hull, MA $48,128 Humarock, MA $47,142 Mansfield, MA $46,817 Marshfield, MA $47,108 Marshfield Hills, MA $47,187 Medfield, MA $47,240 Medway, MA $46,590

Millis, MA $46,936 Minot, MA $47,338 Norfolk, MA $46,800 North Marshfield, MA $47,083 North Scituate, MA $47,418 Norwell, MA $47,291 Norwood, MA $47,531 Ocean Bluff, MA $47,083

Scituate, MA $47,384 Sharon, MA $47,138 Sheldonville, MA $46,395 South Walpole, MA $46,967 Stoughton, MA $47,174 Walpole, MA $47,149 Westwood, MA $47,808 Wrentham, MA $46,387

Boston, MA $48,604 Roxbury, MA $48,601 Roxbury Crossing, MA $48,602 Dorchester, MA $48,588 Dorchester Center, MA $48,553 Mattapan, MA $48,523 Charlestown, MA $48,598 Jamaica Plain, MA $48,581

Roslindale, MA $48,514 West Roxbury, MA $48,442 Allston, MA $48,590 Brighton, MA $48,566 Hyde Park, MA $48,367 Readville, MA $48,338 Cambridge, MA $48,572 Somerville, MA $48,595

Malden, MA $48,499 Everett, MA $48,567 Chelsea, MA $48,572 Revere, MA $48,497 Winthrop, MA $48,540 Medford, MA $48,520 West Medford, MA $48,481 Quincy, MA $48,205

Melrose, MA $48,346 Stoneham, MA $48,124 Braintree, MA $47,697 Milton, MA $48,281 Milton Village, MA $48,438 Weymouth, MA $47,632 East Weymouth, MA $47,685 South Weymouth, MA $47,292

North Weymouth, MA $48,096 East Boston, MA $48,604 Brockton, MA $47,152 Avon, MA $47,173 Bridgewater, MA $47,047 Bryantville, MA $47,082 Carver, MA $46,599 Duxbury, MA $46,953

East Bridgewater, MA $47,135 Easton, MA $47,143 Elmwood, MA $47,115 Halifax, MA $47,038 Hanover, MA $47,193 Hanson, MA $47,104 Holbrook, MA $47,194 Middleboro, MA $46,541

Manomet, MA $46,678 Lakeville, MA $46,402 Monponsett, MA $47,054 Abington, MA $47,175 North Carver, MA $46,733 North Easton, MA $47,152 North Pembroke, MA $47,116 Pembroke, MA $47,096

Plymouth, MA $46,616 Kingston, MA $46,912 South Carver, MA $46,538 Plympton, MA $46,893 Randolph, MA $47,365 Rockland, MA $47,197 South Easton, MA $47,116 West Bridgewater, MA $47,149

White Horse Beach, MA $46,705 Whitman, MA $47,158 Lexington, MA $47,744 Brookline, MA $48,580 Brookline Village, MA $48,587 Waltham, MA $48,036 North Waltham, MA $48,304 New Town, MA $48,454

Babson Park, MA $48,024 Newton, MA $48,493 Newton Center, MA $48,460 Newtonville, MA $48,428 Newton Highlands, MA $48,418 Newton Lower Falls, MA $48,199 Newton Upper Falls, MA $48,362 West Newton, MA $48,350

Auburndale, MA $48,255 Chestnut Hill, MA $48,547 Waban, MA $48,330 Watertown, MA $48,534 Arlington, MA $48,414 Arlington Heights, MA $48,390 Belmont, MA $48,447 Waverley, MA $48,491

Wellesley Hills, MA $48,023 Wellesley, MA $47,851 Needham, MA $48,116 Weston, MA $47,827 Needham Heights, MA $48,284 Nonantum, MA $48,454 Buzzards Bay, MA $46,432 Lincoln, MA $47,455

Stow, MA $46,639 Sudbury, MA $47,016 Wayland, MA $47,413 Woodville, MA $46,228 Woburn, MA $47,692 Burlington, MA $47,256 Andover, MA $46,302 Billerica, MA $46,860

Chelmsford, MA $46,891 Dracut, MA $46,810 Dunstable, MA $46,790 Haverhill, MA $46,258 Georgetown, MA $46,334 Groveland, MA $46,288 Lawrence, MA $46,203 Methuen, MA $46,211

North Andover, MA $46,258 Lowell, MA $46,898 Merrimac, MA $46,235 North Billerica, MA $46,879 North Chelmsford, MA $46,886 North Reading, MA $46,717 Nutting Lake, MA $46,882 Pinehurst, MA $46,935

Reading, MA $47,172 Tewksbury, MA $46,719 Tyngsboro, MA $46,836 Wakefield, MA $47,750 West Boxford, MA $46,343 Westford, MA $46,839 Wilmington, MA $46,759 Winchester, MA $48,219

Lynn, MA $48,159 Saugus, MA $48,220 Swampscott, MA $47,926 Nahant, MA $48,302 Amesbury, MA $46,209 Beverly, MA $47,072 Boxford, MA $46,323 Byfield, MA $46,364

Danvers, MA $46,981 Essex, MA $46,711 Gloucester, MA $46,761 Hamilton, MA $46,801 Hathorne, MA $46,824 Chilmark, MA $46,256 East Falmouth, MA $46,342 East Sandwich, MA $46,539

East Wareham, MA $46,421 Edgartown, MA $46,401 Falmouth, MA $46,277 Woods Hole, MA $46,184 Menemsha, MA $46,273 Monument Beach, MA $46,352 Nantucket, MA $46,666 North Falmouth, MA $46,293

Oak Bluffs, MA $46,354 Onset, MA $46,364 Pocasset, MA $46,335 Sagamore, MA $46,498 Sagamore Beach, MA $46,520 Sandwich, MA $46,503 Siasconset, MA $46,618 Silver Beach, MA $46,272

Vineyard Haven, MA $46,308 Wareham, MA $46,325 West Chop, MA $46,321 West Falmouth, MA $46,264 West Tisbury, MA $46,296 West Wareham, MA $46,305 Hyannis, MA $46,700 Barnstable, MA $46,598

Brewster, MA $46,663 Centerville, MA $46,582 Chatham, MA $46,694 Cotuit, MA $46,489 Ipswich, MA $46,544 Cummaquid, MA $46,612 Lynnfield, MA $47,338 Manchester, MA $46,994

Marblehead, MA $47,548 Middleton, MA $46,618 Newburyport, MA $46,272 Newbury, MA $46,357 Salisbury, MA $46,174 Peabody, MA $47,408 Prides Crossing, MA $47,102 Rockport, MA $46,667

Rowley, MA $46,436 Salem, MA $47,393 South Hamilton, MA $46,726 Topsfield, MA $46,576 Wenham, MA $46,841 West Newbury, MA $46,288 Accord, MA $47,323 Bellingham, MA $46,196

Brant Rock, MA $46,988 Canton, MA $47,394 Cohasset, MA $47,639 Dedham, MA $48,203 Dover, MA $47,605 East Mansfield, MA $47,001 Dennis, MA $46,651 Dennis Port, MA $46,743

East Dennis, MA $46,617 Eastham, MA $46,599 East Orleans, MA $46,426 Forestdale, MA $46,441 Harwich, MA $46,702 Harwich Port, MA $46,723 Hyannis Port, MA $46,614 Marstons Mills, MA $46,530

Mashpee, MA $46,428 North Chatham, MA $46,685 North Eastham, MA $46,599 North Truro, MA $46,517 Orleans, MA $46,640 Osterville, MA $46,536 Provincetown, MA $46,589 South Chatham, MA $46,705

South Dennis, MA $46,705 South Harwich, MA $46,712 South Orleans, MA $46,655 South Wellfleet, MA $46,501 South Yarmouth, MA $46,731 Truro, MA $46,482 Wellfleet, MA $46,537 West Barnstable, MA $46,590

West Chatham, MA $46,701 West Dennis, MA $46,713 West Harwich, MA $46,724 West Hyannisport, MA $46,642 West Yarmouth, MA $46,693 Yarmouth Port, MA $46,671 Assonet, MA $46,150 Attleboro, MA $45,738

Chartley, MA $46,706 Cuttyhunk, MA $46,163 Dartmouth, MA $46,108 Dighton, MA $45,895 East Freetown, MA $46,159 East Taunton, MA $46,507 Fairhaven, MA $46,109 Fall River, MA $46,029

Somerset, MA $45,804 Marion, MA $46,209 Mattapoisett, MA $46,132 New Bedford, MA $46,107 Acushnet, MA $46,122

Customer Support Associate Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Support Associate's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on June 01, 2026

$43,030

Average $47,603/year

$52,484

$3,586

Average $3,967/month

$4,374

$827

Average $915/week

$1,009

$21

Average $23/hour

$25

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$52,484	$4,374	$1,009	$25
Average	$47,603	$3,967	$915	$23
25th Percentile	$43,030	$3,586	$827	$21

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