How much does a Customer Success Associate IV make in the United States? The average Customer Success Associate IV salary in the United States is $116,918 as of February 27, 2023, but the range typically falls between $103,561 and $130,397. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $103,561 10% $91,400 90% $142,668 75% $130,397 $116,918 50%(Median)
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Job Description for Customer Success Associate IV

Customer Success Associate IV acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Implements strategies and processes that deliver consistent customer satisfaction and retention. Being a Customer Success Associate IV ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Additionally, Customer Success Associate IV coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Success Associate IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Customer Success Associate IV typically requires 7+ years of related experience. (Copyright 2023 View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average

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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Success Associate IV in the United States. The base salary for Customer Success Associate IV ranges from $103,561 to $130,397 with the average base salary of $116,918. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $111,336 to $149,215 with the average total cash compensation of $126,111.
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Skills associated with Customer Success Associate IV: Customer Relationship Management (CRM) software, Relationship Development, Customer Engagement, Service Coordination ...More

Salary estimation for Customer Success Associate IV at companies like : ADVANCED OXYGEN TECHNOLOGY, QAD INC, TRIPADVISOR INC