As of March 01, 2025, the average annual salary for a Customer Success Associate IV in the United States is $126,540. Salary.com reports that pay typically ranges from $112,576 to $140,679, with most professionals earning between $99,862 and $153,551.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $140,679 | $11,723 | $2,705 | $68 |
| Average | $126,540 | $10,545 | $2,433 | $61 |
| 25th Percentile | $112,576 | $9,381 | $2,165 | $54 |
An entry-level Customer Success Associate IV with less than 1 year of experience earns about $118,166. With 1-2 years of experience, the average salary increases to $119,280. For 2-4 years of experience, the pay typically rises to $121,062. Senior-level professionals with 5-8 years of experience earn around $126,426, and those with over 8 years of experience can expect an average of $132,734.
| Levels | Salary |
|---|---|
| Entry Level Customer Success Associate IV | $118,166 |
| Intermediate Level Customer Success Associate IV | $119,280 |
| Senior Level Customer Success Associate IV | $121,062 |
| Specialist Level Customer Success Associate IV | $126,426 |
| Expert Level Customer Success Associate IV | $132,734 |
| Entry Level | 7% |
| Mid Level | 6% |
| Senior Level | 4% |
| Top Level | 0% |
| Experienced | 5% |
Salaries in the United States differ widely between states due to factors like cost of living, local economies, and industry presence.
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Salaries in the United States can vary greatly between cities due to factors like cost of living, local economies, and industry presence.
As of March 01, 2025, our research reveals a significant shift in Customer Success Associate IV compensation over the past six years. For example, the median salary increased from $113,354 in 2023 to approximately $112,773 in 2024. (For a detailed analysis of Customer Success Associate IV salary trends, click here.)
Key factors like location, experience, industry demand, and economic growth significantly influence salary variations, making them important to consider.
Salary.com job board provides millions of Customer Success Associate IV information for you to search for. Click on search button below to see Customer Success Associate IV job openings or enter a new job title here.
Here are companies hiring for Customer Success Associate IV and their salaries, click below for more details.
| Core Compensation | ||||
| Core Compensation | Median | % of Total | ||
| Base Salary | $126,540 | 66.6% | ||
| Bonus | $11,499 | 6.1% | ||
| Value of Benefits | ||||
| Core Compensation | Median | % of Total | ||
| Social Security | $10,560 | 5.6% | ||
| 401K/403B | $5,798 | 3.1% | ||
| Disability | $2,761 | 1.5% | ||
| Healthcare | $8,352 | 4.4% | ||
| Pension | $7,454 | 3.9% | ||
| Time Off | $16,989 | 8.9% | ||
| Total Compensation | $189,953 | 100% | ||
The average annual salary of Customer Success Associate IV is $126,540. In case you are finding an easy salary calculator, the average hourly pay of Customer Success Associate IV is $61; the average weekly pay of Customer Success Associate IV is $2,433; the average monthly pay of Customer Success Associate IV is $10,545.
A Customer Success Associate IV's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Customer Success Associate IV earns the most in San Jose, CA, where the annual salary of a Customer Success Associate IV is $158,808.
The highest pay for Customer Success Associate IV is $153,551.
The lowest pay for Customer Success Associate IV is $99,862.
Customer Success Associate IV acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Implements strategies and processes that deliver consistent customer satisfaction and retention. Being a Customer Success Associate IV ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Additionally, Customer Success Associate IV coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Success Associate IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Customer Success Associate IV typically requires 7+ years of related experience.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.
