Customer Support Rep Salary in Uniontown, OH

How much does a Customer Support Rep make in Uniontown, OH?

As of September 01, 2026, the average salary for a Customer Support Rep in Uniontown, OH is $77,822 per year, which breaks down to an hourly rate of $37.

However, a Customer Support Rep's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $88,960
  • Majority Range (25th-75th percentile): $62,713 to $83,652
  • Entry-Level (10th percentile): $48,956
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View as table View as graph 25% $62,713 10% $48,956 90% $88,960 75% $83,652 $77,822 50%(Median) Didn’t find job title? Click

Customer Support Rep Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $83,652 $6,971 $1,609 $40
Average $77,822 $6,485 $1,497 $37
25th Percentile $62,713 $5,226 $1,206 $30
Check out Customer Support Rep Job Openings in Uniontown, OH
Customer Service Rep

Lincare - Uniontown, OH

Customer Support Specialist

Railbookers Group - Uniontown, OH

Outside Sales Representative

Rexel - Uniontown, OH

Registered Nurse

Optum - Uniontown, OH

Search More Customer Support Rep Jobs in Uniontown, OH

Key Factors That Influence Customer Support Rep Salaries

A Customer Support Rep's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills and company size can directly affect your earning potential.

How Experience Level Affects Customer Support Rep Salaries?

Experience is a primary driver of a Customer Support Rep's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $58,299
  • Early Career (1-2 years): $67,191
  • Mid-Level (2-4 years): $78,871
  • Senior-Level (5-8 years): $99,615
  • Expert (over 8 years): $70,838
Levels Salary
Technical... Level Customer Support Rep$58,299
Technical... Level Customer Support Rep$67,191
Customer ... Level Customer Support Rep$78,871
Technical... Level Customer Support Rep$99,615
Technical... Level Customer Support Rep$70,838
$58,299 0 yr
$67,191 < 2 yrs
$78,871 2-4 yrs
$99,615 5-8 yrs
$70,838 > 8 yrs
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What Am I Worth?

Top Paying Cities for Customer Support Reps

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $103,633
  • San Francisco: $102,498
  • Oakland: $100,338

What Skills Can Increase a Customer Support Rep's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 19.98% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Customer Success (Mentioned in 1.48% Job Postings): Customer success is a method for ensuring customers reach their desired outcomes when using an organization's product or service.
  • CRM (Mentioned in 1.11% Job Postings): Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.
See More Skills
Skills Demand Percentage
Customer Service 19.98%
Customer Success 1.48%
CRM 1.11%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Support Rep's salary.
  • Insight: Can increase your salary by up to 11%.
  • Presentation: Can increase your salary by up to 8%.
  • Leadership: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
Insight
$86,382
11%
Presentation
$84,048
8%
Leadership
$83,269
7%
Salesforce
$82,491
6%
Customer Relationship
$82,491
6%
Collaboration
$82,491
6%
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Customer Support Rep Salary by Industry: Top Paying Sectors

For Customer Support Rep roles, the industry you choose can affect earning potential by as much as 80% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Software & Networking sectors offer the strongest compensation, at 40% above the average. In contrast, Customer Support Rep positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Support Rep as a support function rather than a direct revenue driver.

The top paying industries for a Customer Support Rep

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Financial Services$108,951$52.040%
Software & Networking$101,168$49.030%
Internet$97,277$47.025%
Energy & Utilities$93,386$45.020%
Pharmaceuticals$93,386$45.020%

Customer Support Rep Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Support Rep's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026

Find Your Next Customer Support Rep Job

Ready to take the next step in your career? Browse thousands of current Customer Support Rep job openings on our job board. Use the search bar below to find your perfect match.

United States
  • WesBanco Bank Inc.

    Uniontown, OH

    WesBanco Bank Inc. | Uniontown, OH

    Customer Service Specialist II (100% Remote)Position:100% remote within the WesBanco footprint.Full. time, 40 hours per week.Schedule:9. a.m.6. p.m., Monda... more

    4 Days Ago

  • SkyBridge Healthcare Home Health &amp; Hospice

    Uniontown, OH

    SkyBridge Healthcare Home Health &amp; Hospice | Uniontown, OH

    SkyBridge Healthcare Home Health & Hospice is seeking a travel nurse RN Home Health for a travel nursing job in Uniontown, Ohio. Job Description & Requirem... more

    4 Days Ago

  • US Acute Care Solutions

    Uniontown, OH

    US Acute Care Solutions | Uniontown, OH

    As an EM Quality, Risk, Safety Director at USACS, you will be responsible for providing overall medical education and clinical review to ensure adequate me... more

    4 Days Ago

  • DIRECTION HOME AKRON CANTON AREA AG

    Uniontown, OH

    DIRECTION HOME AKRON CANTON AREA AG | Uniontown, OH

    Come join our team. Direction Home Akron Canton Area Agency on Aging & Disabilities is giving you an opportunity to make a difference. We're currently look... more

    4 Days Ago

  • Gentiva Hospice

    Uniontown, OH

    Gentiva Hospice | Uniontown, OH

    OverviewExpand Access. Coordinate Care. Make Every Moment Count.As an Admission Coordinator, you'll play a key role in helping patients and families access... more

    4 Days Ago

  • H&amp;R Block

    Uniontown, OH

    H&amp;R Block | Uniontown, OH

    About H&R BlockAt H&R Block, we harness the power of community to support one another. Our mission is to build confidence in our clients, associates, and t... more

    4 Days Ago

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Cost of Living In Uniontown, OH

Cost of Living in Uniontown, OH is
-6.3% Lower
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