How Much Does an It Help Desk Specialist Make?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of It Help Desk Specialist in the United States is $59,044. While Salary.com is seeing that It Help Desk Specialist salary in the US can go up to $71,211 or down to $47,339, but most earn between $52,917 and $65,412. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Help Desk Specialist
It Help Desk Support Specialist
$59,044
US
Per Year
IT Help Desk Manager
$117,700
US
Per Year
IT Help Desk Director
$186,100
US
Per Year
IT Help Desk Supervisor
$87,000
US
Per Year
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Similar Job Salaries to It Help Desk Specialist by Company

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Company average base salary in (usd) range
Highspring
IT Help Desk Specialist
$72,602/yr
$64,161
$81,044
RANGE: $64,161 - $81,044
Express Employment International
IT Specialist Help Desk
$84,230/yr
$75,290
$93,170
RANGE: $75,290 - $93,170
Power-Flo Technologies Inc
IT Help Desk Specialist
$81,602/yr
$72,114
$91,090
RANGE: $72,114 - $91,090
DCH Health System
IT Specialist - Help Desk
$68,934/yr
$60,919
$76,949
RANGE: $60,919 - $76,949
ValidaTek, Inc.
IT Help Desk Specialist
$76,711/yr
$67,791
$85,630
RANGE: $67,791 - $85,630
Solvere Technical Group
IT Help Desk Specialist
$71,565/yr
$63,898
$79,231
RANGE: $63,898 - $79,231
Techellence
IT Help Desk Specialist
$85,107/yr
$75,211
$95,002
RANGE: $75,211 - $95,002
Systems X
IT Help Desk Specialist
$73,430/yr
$64,892
$81,968
RANGE: $64,892 - $81,968
University of Wisconsin–Milwaukee
IT HELP DESK SPECIALIST II
$80,157/yr
$70,885
$89,429
RANGE: $70,885 - $89,429
Quiet Professionals, LLC
IT Help Desk Specialist (Mid)
$70,671/yr
$62,454
$78,888
RANGE: $62,454 - $78,888

Open It Help Desk Specialist Jobs in the United States

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What Does an It Help Desk Specialist Do?

A typical help desk includes a ticket management system, a self-service portal, reports, and community forums.
Updated December 22, 2021
Whether you are a help desk newbie or you are looking to level up your customer support knowledge, this in-depth guide is all you need.
Updated December 22, 2021
A help desk technician is an IT support specialist who helps customers or users troubleshoot software and hardware problems.
Updated December 21, 2021
Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
Updated December 21, 2021
A modern help desk consists of many channels of communication that allow people to raise a support request and get it answered.
Updated December 15, 2021

Frequently Asked Questions About an It Help Desk Specialist Salaries

What is the average of an It Help Desk Specialist in the United States?

The It Help Desk Specialist salary range is from $52,917 to $65,412, and the average It Help Desk Specialist salary is $59,044/year in the United States. The It Help Desk Specialist's salary will change in different locations.

Which location pays the highest It Help Desk Specialist salary in the United States?

The It Help Desk Specialist salary in San Jose, CA is $74,472 which is the highest in the US.

What kinds of reasons will influence the It Help Desk Specialist's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of It Help Desk Specialist.

What is the growth rate of the It Help Desk Specialist's salary?

If you are thinking of becoming an It Help Desk Specialist or planning the next step in your career, find the detailed salary report of an It Help Desk Specialist.

Recent Salary Report

Below are the most recent It Help Desk Specialist salary reports. Employer name has been removed to protect anonymity.

$53,257 Yearly
An It Help Desk Specialist in Overland Park, KS reported making $53,257 per year
Overland Park, KS
200 - 6 employees
Full-Time
Company - Private
$30 Hourly
An It Help Desk Specialist in New Iberia, LA reported making $30 per hour
New Iberia, LA
3,000 - 7,6 employees
Part-Time
Company - Public
$63,056 Yearly
An It Help Desk Specialist in Lewes, DE reported making $63,056 per year
Lewes, DE
6 - 1,000 employees
Full-Time
Company - Private
$53,768 Yearly
An It Help Desk Specialist in Owensboro, KY reported making $53,768 per year
Owensboro, KY
100 - 200 employees
Full-Time
Company - Private
$28 Hourly
An It Help Desk Specialist in Stroudsburg, PA reported making $28 per hour
Stroudsburg, PA
7,6 - 15,000 employees
Part-Time
Company - Public
$4,225 Monthly
An It Help Desk Specialist in Irving, TX reported making $4,225 per month
Irving, TX
1,000 - 3,000 employees
Full-Time
Company - Public