It Help Desk Associate Salaries in the United States
How Much Does an It Help Desk Associate Make?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Help Desk Associate in the United States is $59,044.
While Salary.com is seeing that It Help Desk Associate salary in the US can go up to $71,211
or down to $47,339, but most earn between $52,917 and $65,412.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Help Desk Associate
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Similar Job Salaries to It Help Desk Associate by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Planned Parenthood
IT Help Desk Associate
|
$78,139/yr
|
RANGE: $69,516 - $86,763
|
|
Radiant Health
IT Help Desk Associate
|
$63,178/yr
|
RANGE: $56,206 - $70,150
|
|
Law Firm
IT Help Desk Associate
|
$67,731/yr
|
RANGE: $60,256 - $75,205
|
|
FLUENT Cannabis
IT Help Desk Associate
|
$69,143/yr
|
RANGE: $61,513 - $76,774
|
|
Founders Financial Securities
IT Help Desk Associate
|
$70,700/yr
|
RANGE: $62,897 - $78,502
|
|
Jars Cannabis
JARS IT Help Desk Associate
|
$78,858/yr
|
RANGE: $71,786 - $85,931
|
|
First Community
IT/Network Help Desk Associate
|
$63,294/yr
|
RANGE: $56,309 - $70,279
|
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BHS Baptist Healthcare System
IT Help Desk Analyst – Associate
|
$65,571/yr
|
RANGE: $58,334 - $72,807
|
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Baptist Health System KY & IN
IT Help Desk Analyst – Associate
|
$65,571/yr
|
RANGE: $58,334 - $72,807
|
|
Illumination Foundation
Associate IT Help Desk Technician
|
$75,081/yr
|
RANGE: $66,795 - $83,367
|
What Does an It Help Desk Associate Do?
Help desk associate responsibility is to give a satisfactory solution to their customer, and if the customer’s problem is not solved then a follow up needs to be taken till the.
Updated December 20, 2021
To be a successful help desk technician, you should be well-versed in all aspects of computer systems configuration, set up, and maintenance.
Updated December 20, 2021
There is no certification required at the state or federal level for service desk associates, but companies will usually have new applicants undergo a number of weeks of training with another associate in order to familiarize them with the system.
Updated December 18, 2021
Help desk support personnel can plan for upgrades, updates, and maintenance tasks, but there will always be unexpected issues that arise in a given day.
Updated December 17, 2021
Help desk support teams are patient task managers who know how to find or create solutions to unexpected problems.
Updated December 17, 2021
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Explore JobArchitectFrequently Asked Questions About an It Help Desk Associate Salaries
What is the average of an It Help Desk Associate in the United States?
The It Help Desk Associate salary range is from $52,917 to $65,412, and the average It Help Desk Associate salary is $59,044/year in the United States.
The It Help Desk Associate's salary will change in different locations.
Which location pays the highest It Help Desk Associate salary in the United States?
The It Help Desk Associate salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Help Desk Associate's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Help Desk Associate.
What is the growth rate of the It Help Desk Associate's salary?
If you are thinking of becoming an It Help Desk Associate or planning the next step in your career, find the detailed salary report of an It Help Desk Associate.
Recent Salary Report
Below are the most recent It Help Desk Associate salary reports. Employer name has been removed to protect anonymity.
$67,667
Yearly
An It Help Desk Associate in Augusta, ME reported making $67,667 per year
Augusta, ME
100 - 200 employees
Full-Time
Company - Private
$50,705
Yearly
An It Help Desk Associate in Fort Worth, TX reported making $50,705 per year
Fort Worth, TX
6 - 1,000 employees
Full-Time
Company - Private
$51,726
Yearly
An It Help Desk Associate in Lakewood, OH reported making $51,726 per year
Lakewood, OH
200 - 6 employees
Full-Time
Company - Private
$26
Hourly
An It Help Desk Associate in Davenport, IA reported making $26 per hour
Davenport, IA
3,000 - 7,6 employees
Part-Time
Company - Public
$28
Hourly
An It Help Desk Associate in Bloomfield, NJ reported making $28 per hour
Bloomfield, NJ
7,6 - 15,000 employees
Part-Time
Company - Public
$4,871
Monthly
An It Help Desk Associate in Newport, RI reported making $4,871 per month
Newport, RI
1,000 - 3,000 employees
Full-Time
Company - Public
