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As of August 01, 2026, the average salary for a Service Desk in Ohio is $58,033 per year, which breaks down to an hourly rate of $28.
However, a Service Desk's salary can vary significantly. Here’s a look at the typical salary range:
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Service Desk Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $64,674 | $5,389 | $1,244 | $31 |
| Average | $58,033 | $4,836 | $1,116 | $28 |
| 25th Percentile | $52,234 | $4,353 | $1,004 | $25 |
Paul Mitchell Schools - Columbus, OH
Flexjet - Cleveland, OH
Flynn Restaurant Group - Independence, OH
Headway Strategy - Akron, OH
A Service Desk's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Service Desk's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Help Desk... Level Service Desk | $50,336 |
| Service D... Level Service Desk | $58,436 |
| Help Desk... Level Service Desk | $66,141 |
| Help Desk... Level Service Desk | $72,916 |
| Help Desk... Level Service Desk | $81,919 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Service Desks. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Service Desk roles, the industry you choose can affect earning potential by as much as 20% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 10% above the average. In contrast, Service Desk positions in Transportation or Telecom typically offer lower base pay, as these industries often view Service Desk as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Aerospace & Defense | $63,837 | $31.0 | 10% |
| Biotechnology | $63,837 | $31.0 | 10% |
| Business Services | $63,837 | $31.0 | 10% |
| Chemicals | $63,837 | $31.0 | 10% |
| Construction | $63,837 | $31.0 | 10% |
Understanding how a Service Desk's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $64,674 | $5,389 | $1,244 | $31 |
| Average | $58,033 | $4,836 | $1,116 | $28 |
| 25th Percentile | $52,234 | $4,353 | $1,004 | $25 |
Ready to take the next step in your career? Browse thousands of current Service Desk job openings on our job board. Use the search bar below to find your perfect match.
CLEVELAND PICKLEBALL CENTER LLC
Cleveland, OH
CLEVELAND PICKLEBALL CENTER LLC | Cleveland, OH
Job Description. Job Description. Love meeting new people. Got a big smile and great energy. Then we want YOU on our team at Cleveland Pickleball Center. .... more
3 Days Ago
ComResource
Columbus, OH
ComResource | Columbus, OH
Job Description. Job Description. ComResource is looking for a Service Desk Technician. Responsibilities. Handle first-level support of service requests in... more
4 Days Ago
Giant Eagle
Dublin, OH
Giant Eagle | Dublin, OH
Giant Eagle - - Responsibilities: Resolve customer questions and concerns efficiently. Maintain safety as the top priority. Assist customers with Giant Eag... more
4 Days Ago
Paul Mitchell Schools
Twinsburg, OH
Paul Mitchell Schools | Twinsburg, OH
Job Description. Job Description. Paul Mitchell The School Cleveland is seeking a qualified Service Desk Coordinator to join our family. Our uniquely wonde... more
5 Days Ago
Pyramid Consulting
Columbus, OH
Pyramid Consulting | Columbus, OH
It Service Desk AnalystWe currently have a job opening with one of our Direct Clients and need an IT Service Desk (ITSD) Analyst. This is an 18 month contr... more
2 Days Ago
RedHelm
Columbus, OH
RedHelm | Columbus, OH
Job Description. Job Description. RedHelm is redefining what it means to be a technology partner. We deliver industry-leading offensive and defensive cyber... more
3 Days Ago
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