Service Desk Salaries in Illinois
How Much Does a Service Desk Make in Illinois?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Service Desk in Illinois is $60,263.
While Salary.com is seeing that Service Desk salary in IL can go up to $72,679
or down to $48,318, but most earn between $54,011 and $66,762.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk
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Similar Job Salaries to Service Desk by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Contact Government Services, LLC
Sr. Service Desk Agent
|
$62,249/yr
|
RANGE: $55,581 - $68,917
|
|
SAIC
Service Desk Agent
|
$78,025/yr
|
RANGE: $68,953 - $87,097
|
|
Barnes & Thornburg LLP
SERVICE DESK SPECIALIST (Chicago)
|
$78,025/yr
|
RANGE: $68,953 - $87,097
|
|
Tandym Group
Service Desk Coordinator
|
$55,575/yr
|
RANGE: $48,868 - $62,282
|
|
Puyenpa
Service/Help Desk Technician
|
$62,961/yr
|
RANGE: $56,216 - $69,705
|
|
BankTalent HQ
IT Service Desk Intern
|
$62,807/yr
|
RANGE: $54,408 - $71,207
|
|
The University of Chicago Medicine
SERVICE DESK MANAGER
|
$127,130/yr
|
RANGE: $111,511 - $142,749
|
|
Nexagen Networks Inc.
Service Desk Support Specialist
|
$69,695/yr
|
RANGE: $61,591 - $77,798
|
|
Impact Networking
Director of Service Desk Support
|
$128,109/yr
|
RANGE: $112,518 - $143,700
|
Top 10 Highest Paying Cities For Service Desk Jobs in Illinois
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Service Desk can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Service Desk job salaries in Illinois.
Some cities can pay higher salaries for Service Desk jobs, which can indicate that there is a large demand for Service Desk positions in this city.
The following table shows top 10 cities where the Service Desk salary is higher than other cities in Illinois.
Chicago takes first place in this list, followed by Cicero, Evanston.
The Service Desk salary is $61,795 in Chicago,
which is higher than the national average. There are 20 cities' Service Desk salary higher than national average in Illinois.
The average salary for a Service Desk in Illinois is $60,263,
but we found that the city with the highest salary for Service Desk jobs is Chicago, IL, and it is higher than Cicero.
Service Desk jobs in Chicago can have the opportunity to earn higher salaries than in other cities in Illinois.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Chicago | $61,795 | $5,150 | $1,188 | $30 |
| Cicero | $61,795 | $5,150 | $1,188 | $30 |
| Evanston | $61,795 | $5,150 | $1,188 | $30 |
| Oak Park | $61,795 | $5,150 | $1,188 | $30 |
| Skokie | $61,795 | $5,150 | $1,188 | $30 |
| Oak Lawn | $61,736 | $5,145 | $1,187 | $30 |
| Des Plaines | $61,618 | $5,135 | $1,185 | $30 |
| Mount Prospect | $61,559 | $5,130 | $1,184 | $30 |
| Aurora | $61,264 | $5,105 | $1,178 | $29 |
| Hoffman Estates | $61,264 | $5,105 | $1,178 | $29 |
What Does a Service Desk Do?
Beyond providing a channel for more efficient incident management, service desks also open the doors to self-service, via a knowledge base, driving resolution up.
Updated October 25, 2021
Service desks facilitate communication and collaboration between IT and other departments, helping to resolve and even avoid preventable glitches and breakdowns by helping you create, assign, track, and resolve tickets.
Updated October 18, 2021
A help desk originated from IT-centricity, whereas, an IT service desk was born of IT service-centricity.
Updated December 18, 2021
Hence, a "service desk" is a help desk developed in an ITIL mold, and help desks are frequently regarded to be old-fashioned compared to the more modern service desk.
Updated December 17, 2021
As such, selecting the right software will enable your service desk to handle all service desk tasks with greater speed, ease, and satisfaction, with SysAid leading the pack.
Updated December 14, 2021
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Explore JobArchitectFrequently Asked Questions About a Service Desk Salaries
What is the average of a Service Desk in Illinois?
The Service Desk salary range is from $54,011 to $66,762, and the average Service Desk salary is $60,263/year in Illinois.
The Service Desk's salary will change in different locations.
Which location pays the highest Service Desk salary in the United States?
The Service Desk salary in San Jose, CA is $73,930
which is the highest in the US.
What kinds of reasons will influence the Service Desk's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk.
What is the growth rate of the Service Desk's salary?
If you are thinking of becoming a Service Desk or planning the next step in your career, find the detailed salary report of a Service Desk.
