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As of August 01, 2026, the average salary for a Vp Customer Service in Massachusetts is $264,830 per year, which breaks down to an hourly rate of $127.
However, a Vp Customer Service's salary can vary significantly. Here’s a look at the typical salary range:
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Vp Customer Service Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $282,970 | $23,581 | $5,442 | $136 |
| Average | $264,830 | $22,069 | $5,093 | $127 |
| 25th Percentile | $238,674 | $19,889 | $4,590 | $115 |
Channel Mechanics - Boston, MA
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A Vp Customer Service's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Vp Customer Service's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Call Cent... Level Vp Customer Service | $73,817 |
| Contact C... Level Vp Customer Service | $108,805 |
| Contact C... Level Vp Customer Service | $160,409 |
| Contact C... Level Vp Customer Service | $199,481 |
| Vp Custom... Level Vp Customer Service | $266,647 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Vp Customer Services. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Vp Customer Service roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Internet and Software & Networking sectors offer the strongest compensation, at 20% above the average. In contrast, Vp Customer Service positions in Edu., Gov't. & Nonprofit or Construction typically offer lower base pay, as these industries often view Vp Customer Service as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Internet | $317,796 | $153.0 | 20% |
| Software & Networking | $304,555 | $146.0 | 15% |
| Energy & Utilities | $291,313 | $140.0 | 10% |
| Financial Services | $291,313 | $140.0 | 10% |
| Healthcare | $291,313 | $140.0 | 10% |
Understanding how a Vp Customer Service's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $282,970 | $23,581 | $5,442 | $136 |
| Average | $264,830 | $22,069 | $5,093 | $127 |
| 25th Percentile | $238,674 | $19,889 | $4,590 | $115 |
Ready to take the next step in your career? Browse thousands of current Vp Customer Service job openings on our job board. Use the search bar below to find your perfect match.
Worcester Manufacturing
Palmer, MA
Worcester Manufacturing | Palmer, MA
Worcester Manufacturing - - Responsibilities: Make outbound calls to customers to provide information, gather feedback, or promote products/services. Respo... more
7 Days Ago
Clayens US LLC
Fitchburg, MA
Clayens US LLC | Fitchburg, MA
Clayens US LLC, a leading software development firm in San Francisco, CA, is hiring a Customer Service Specialist to support clients using our cutting-edge... more
7 Days Ago
Regency Transportation
Franklin, MA
Regency Transportation | Franklin, MA
Job Description. Job Description. Pay: $19.00 - $22.00 per hour. Job description. Regency Transportation is a fast-growing northeast regional truckload car... more
8 Days Ago
Clayens US LLC
Fitchburg, MA
Clayens US LLC | Fitchburg, MA
SUMMARY: The overall goal for (the) Customer Service Representative is to manage activities, both internal and external, associated with existing product a... more
8 Days Ago
HW Staffing
Gardner, MA
HW Staffing | Gardner, MA
Customer Service RepresentativeWe are seeking a Customer Service Representative to serve as the first point of contact for customers. This role plays a key... more
9 Days Ago
VIRAGO
Lawrence, MA
VIRAGO | Lawrence, MA
Atenci n al Cliente Punto de contacto principal con el cliente. Gestionar y resolver consultas y reclamos. Proporcionar informaci n precisa sobre productos... more
10 Days Ago
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