Vp Customer Service Salaries in Massachusetts
How Much Does a Vp Customer Service Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Vp Customer Service in Massachusetts is $273,055.
While Salary.com is seeing that Vp Customer Service salary in MA can go up to $353,808
or down to $165,121, but most earn between $216,558 and $315,324.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Vp Customer Service
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Vp Customer Service by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
reMarkable
VP Customer Service & Operations
|
$150,607/yr
|
RANGE: $134,976 - $166,238
|
|
Blue Cross Blue Shield of Massachusetts
VP, Customer Experience & Digital
|
$210,962/yr
|
RANGE: $193,618 - $228,305
|
|
Hachette Book Group
VP, Managed Service Operations
|
$258,966/yr
|
RANGE: $236,819 - $281,113
|
|
aPriori Technologies
VP, Customer Success and Professional Services
|
$174,045/yr
|
RANGE: $155,703 - $192,387
|
|
Professional Moving & Storage INC
Customer Service
|
$59,294/yr
|
RANGE: $53,342 - $65,247
|
|
LanceSoft
Customer Service Rep - Customer Service - Junior
|
$57,364/yr
|
RANGE: $51,606 - $63,123
|
|
State Street
Private Markets Product Development Manager – Investor Service & Transfer Agency, VP
|
$167,201/yr
|
RANGE: $151,255 - $183,147
|
|
Beacon Hill Staffing Group
Customer Service Administrator
|
$66,861/yr
|
RANGE: $59,889 - $73,834
|
|
ServiceMaster Restore 5590 - Plainville
Administration Customer Service
|
$59,302/yr
|
RANGE: $52,998 - $65,606
|
Top 10 Highest Paying Cities For Vp Customer Service Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Vp Customer Service can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Vp Customer Service job salaries in Massachusetts.
Some cities can pay higher salaries for Vp Customer Service jobs, which can indicate that there is a large demand for Vp Customer Service positions in this city.
The following table shows top 10 cities where the Vp Customer Service salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Vp Customer Service salary is $279,830 in Boston,
which is higher than the national average. There are 36 cities' Vp Customer Service salary higher than national average in Massachusetts.
The average salary for a Vp Customer Service in Massachusetts is $273,055,
but we found that the city with the highest salary for Vp Customer Service jobs is Boston, MA, and it is higher than Cambridge.
Vp Customer Service jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $279,830 | $23,319 | $5,381 | $135 |
| Cambridge | $279,830 | $23,319 | $5,381 | $135 |
| Waltham | $279,830 | $23,319 | $5,381 | $135 |
| Newton | $279,830 | $23,319 | $5,381 | $135 |
| Arlington | $279,830 | $23,319 | $5,381 | $135 |
| Brookline | $279,830 | $23,319 | $5,381 | $135 |
| Lynn | $279,830 | $23,319 | $5,381 | $135 |
| Malden | $279,830 | $23,319 | $5,381 | $135 |
| Medford | $279,830 | $23,319 | $5,381 | $135 |
| Quincy | $279,830 | $23,319 | $5,381 | $135 |
What Does a Vp Customer Service Do?
Maximizing customer satisfaction is one of the most important objectives for a vice president of customer service.
Updated October 03, 2021
They require a senior Customer Service and Operations professional who shares their energy and enthusiasm for creating the best possible experience for their customers and clients.
Updated December 18, 2021
The vice president develops the organization’s customer service strategy and manages the overall performance of people and processes to achieve the highest levels of customer satisfaction.
Updated December 16, 2021
Technology plays an increasingly important role in delivering customer service efficiently and cost-effectively.
Updated December 15, 2021
An effective vice president also has the skills to promote good customer service in other departments that do not have direct customer service responsibility.
Updated December 14, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Vp Customer Service Salaries
What is the average of a Vp Customer Service in Massachusetts?
The Vp Customer Service salary range is from $216,558 to $315,324, and the average Vp Customer Service salary is $273,055/year in Massachusetts.
The Vp Customer Service's salary will change in different locations.
Which location pays the highest Vp Customer Service salary in the United States?
The Vp Customer Service salary in San Jose, CA is $316,461
which is the highest in the US.
What kinds of reasons will influence the Vp Customer Service's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Vp Customer Service.
What is the growth rate of the Vp Customer Service's salary?
If you are thinking of becoming a Vp Customer Service or planning the next step in your career, find the detailed salary report of a Vp Customer Service.
