Help Desk Coordinator Salary in Monroe, Louisiana

Essential Duties and Responsibilities: Analyze, adapt and improve business processes around HR and Payroll functions. Conduct training as necessary for HR and Payroll employees on software usage. Develop and monitor policies for the use of HR and Payroll systems and software. Evaluate and recommend security improvements and system upgrades for HR and Payroll systems and software. Create and maintain access control lists and associated user accounts and permissions for HR and Payroll systems. Test new product releases to minimize user impact and ensure compatibility. Analyze complex problems related to payroll data. Make recommendations and provide solutions that meet user expectations. Serve as resident technical expert for the UKG platform. Serve as the primary Business Intelligence expert for the UKG Platform (Reporting, exporting, etc.). Serve as the resident technical expert for time collections (time clocks and punch gathering). Seamlessly transition between independent work, team

Summary The IT Support Specialist role is to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required. Responsibilities Acts as the initial point of contact for all computer and system-related concerns from employees. Diagnoses problems to resolve calls on various supported computer hardware, software, and operating systems. Installs, configures, tests, maintains, monitors, and troubleshoots end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels. Collaborates with Director of Technology to ensure efficie

Oglesby Financial Group Location: Monroe, LA About the company: The Oglesby Financial Group is a top ranked, award winning, boutique wealth management firm with over three decades of experience in helping clients worldwide achieve their financial goals. The well-established firm is known for comprehensive, strategic financial planning, its partnership with Guardian Guided Portfolio Solutions™, a robust, proactive investment management platform utilized by clients and other financial advisors nationwide, and our unique delivery of a holistic client experience. What we do: We help bridge the gap between clients’ finances and their dreams. Why we do it: To help people live better lives. What you’ll do: We are looking for a dynamic, motivated and progressive professional to run the marketing and public relations arm of our rapidly growing firm. You will work closely with the firm’s president and advisory team to develop, execute and manage proactive strategies to further strengthen the fir

We are looking for Experienced Advisors to join our Team at Southern Financial Group! You've built a successful practice and now you want more. At Prudential Advisors we want to help you grow your business and be a resource to you and your clients. Prudential will provide you with the tools, the products, and a platform to deliver an outstanding client experience. Together, we help you achieve your goals through:Our open architecture platform for client solutionsOur competitive payoutsOur practice building support We know that making a move is a big decision. We support you by offering financial packages designed to make your transition to Prudential as smooth as possible. Let’s have a confidential conversation today! When joining Prudential Advisors, we offerPension Enhancement for Top Financial ProfessionalsPrudential Employee Savings Plan (PESP) - 401(k)Cash Balance Pension PlanMedical, Dental, and Vision benefitsRobust compensation packagesTransition supportPractice Building progra

** IT Application Support Specialist** **Job Category****:** Info Technology **Requisition Number****:** APPLI002081 Showing 1 location **Job Details** **Description** **POSITION SUMMARY** * The application support specialist is an IT professional responsible for the support and maintenance of various software applications. The position will require strong communication skills in order to effectively interface with team members, users, and customers in regards to application setup, troubleshooting issues, and providing general customer assistance as needed. **ESSENTIAL JOB FUNCTIONS** * Provide support to customers and end users regarding the setup and use of various software applications. * Troubleshoot, report, and monitor errors within different software applications. * Maintain or develop documentation on processes and applications as needed. * Identify, analyze, and document application and data quality issues and work closely with internal and customer IT personnel for timely rem

Summary The IT Support Specialist role is to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required. Responsibilities Acts as the initial point of contact for all computer and system-related concerns from employees. Diagnoses problems to resolve calls on various supported computer hardware, software, and operating systems. Installs, configures, tests, maintains, monitors, and troubleshoots end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, software, and other products in order to deliver required desktop service levels. Collaborates with Director of Technology to ensure efficie