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Tier Ii Help Desk Salary in the United States

How much does a Tier Ii Help Desk make in the United States? The salary range for a Tier Ii Help Desk job is from $52,066 to $64,490 per year in the United States. Click on the filter to check out Tier Ii Help Desk job salaries by hourly, weekly, biweekly, semimonthly, monthly, and yearly.

Average base salary
updated at April 01, 2025
$58,193
Per Year
The average salary for a Tier Ii Help Desk is $58,193
per Year in the United States.
Individually reported data submitted by users of our website

HOW SHOULD YOU USE THIS DATA?

Employees: Use this as a guide for salary expectations, but be aware that responsibilities can change across companies for the same job title, so there may be differences between this data, other free site and our subscription products bought by employers.

Employers: This data could be used as reference point in your market pricing, but not the only source, due to differences across jobs locations, and sizes of companies.Consider additional sources like our Employer reported data.

Base Salary
$52,066
$58,193
Medium
$64,490

Highest Paying Cities for Tier Ii Help Desk in the United States

Tier Ii Help Desk salaries in the United States will pay differently by cities. Below following are the eight cities with the highest income for Tier Ii Help Desk jobs in the United States. The city with the highest salary is San Jose. Click on the Tier Ii Help Desk salary in cities you are interested in to view detailed job salary information.

States with Higher Salaries for Tier Ii Help Desk

The five states where Tier Ii Help Desk jobs get higher salaries in the United States are: District of Columbia, California, Massachusetts, Washington, and New Jersey. Compared with the average salary of a Tier Ii Help Desk in the United States, the state of District of Columbia with the highest job income for this job. The second and third states are California and Massachusetts respectively. The high or low salary paid to Tier Ii Help Desk by the US has a greater relationship with the demand for jobs and the cost of living.

How Much Do Similar Professions Get Paid in the United States?

There are some different titles for Tier Ii Help Desk jobs, and the job title of Tier Ii Help Desk will vary in different companies. The job title has a lot to do with the department and responsibilities, and the same job title will vary in different departments. The following list is the salary of jobs similar to Tier Ii Help Desk, start to view Tier Ii Help Desk-related jobs you are interested in.
Help Desk Tier 2 Specialist
Average salary
United States
$59,470
per Year
Help Desk Tier 1 Specialist
Average salary
United States
$50,310
per Year
Help Desk Tier 3 Specialist
Average salary
United States
$68,880
per Year
Help Desk Tier 4 Specialist
Average salary
United States
$76,540
per Year
Help Desk Technician Tier 2
Average salary
United States
$61,763
per Year
Help Desk Technician II
Average salary
United States
$59,500
per Year

How Much Should You Be Earning?

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What Does a Tier Ii Help Desk Do?

Collaboration is an often proposed solution: the idea that a help desk ticket is assigned to a specific individual or group who either resolves the issue directly or shepherds the ticket (and its user) through the support system.

December 16, 2021

If you want to move up at the help desk, a tier II IT support technician may be a good next step for you.

December 07, 2021

In that case, the Tier II tech adds the entry to the bug list that is eventually handed over to the developer to rectify.

December 03, 2021

Of course, as users of any product become savvier, your help desk agents need to keep up—both with your own product as well as with your competitors.

November 21, 2021

If information is easily accessible in Tier 0, customers can quickly find solutions without IT help, saving higher skilled resources for creating new solutions and troubleshooting difficult problems.

November 18, 2021

Most Common Benefits for Tier Ii Help Desk

Social Security
Healthcare
401(k)
Pension
Disability
Time Off (days)

Frequently Asked Questions

Common questions about salaries for a Tier Ii Help Desk
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Collaboration is an often proposed solution: the idea that a help desk ticket is assigned to a specific individual or group who either resolves the issue directly or shepherds the ticket (and its user) through the support system.
Is this information useful?
Thank you!
Explore our personal salary report to know the Tier Ii Help Desk market value in the United States. And find out if any places are having a higher Tier Ii Help Desk salary.
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The highest Tier Ii Help Desk salary is $64,490, while the lowest is $52,066 in the United States.
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