Help Desk Engineer Salary in Alabama

DESCRIPTION We are in search of a Windows Help Desk Engineer to join our team in the San Antonio area. While we are headquarted in downtown Fort Worth, we have clients across the state and need additional support covering this location. This position requires a balance of strong technical desktop support skills and excellent communication abilities. This is your chance to work for one of the region’s premier MSPs, interact with some pretty fantastic clients in some cool industries, and continue to grow your knowledge and certifications with top-level vendors like Dell, SonicWALL, Veeam and Microsoft. Let’s just say, there is nothing stuffy about this position. JOB DUTIES You will have the expected responsibilities Assist with customer issues (both remotely and onsite at our client's locations when needed) through our ConnectWise ticketing system Thoroughly and accurately understand issues and analyze the problem in a systemic fashion Taking ownership of customer issues to include; rout

Job Description Job Description We are seeking a Help Desk Engineer to join our team! You will resolve computer-related issues for your clients. Responsibilities: Manage Help Desk tickets in a timely manner Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Experience in ConnectWise Manage PowerShell scripting Microsoft 365 Azure AD Company Description Zephyr aspires to be the trusted Technology Success Partner of choice delivering intelligent, secure and reliable IT solutions to service sensitive medium and small-sized businesses. Zephyr’s mission is to consistently exceed our clients’ expectations by delivering intel

Are you tired of: Not being appreciated for the work you do by your customers? Doing dead end tasks that don’t allow you to grow? Dreading going to work today to just earn a paycheck? Having your workday drag on all day? Wishing you had a job that offered a personal life? Are you are a high-energy eager Geeky Techie kind of person who loves resolving client issues and being their hero? DivergeIT may be the right play for you, especially if you also want to learn cool new stuff on a daily basis. What will you be doing? DivergeIT’s Specialists provide remote support to select clients who possess both Windows and Apple environments. You will be supporting the latest Office 365 and Cloud-based network technologies (Azure, Endpoint manager, MFA) across multiple client environments. You will be working with a team that is diverse in both experience and training. Who are we looking for? We are looking for someone who has 3+ years of Helpdesk experience (MSP is huge plus!). This is NOT a full-

NKSFB, LLC is the largest business management firm in the country, with more than 650 employees working from seven offices in the Los Angeles and New York City area. We work alongside the world’s top artists in music, film, and television, as well as athletes, executives, entrepreneurs, and other high achievers, offering a sophisticated range of concierge-style services to meet their lifestyle management needs. Position Title: Helpdesk Engineer Reports To: Helpdesk Supervisor Department: Information Technology Location: Westwood Your Role: The Helpdesk Engineer will assist in daily helpdesk support requests. You will collaborate with the internal helpdesk team, cross-functional departments, and external vendors to troubleshoot and resolve issues. This position requires skills in all areas of Helpdesk support including hardware, software, network connectivity, endpoint security, mobile devices, remote support, user training, and documentation. What Will You Do? Respond and troubleshoot

Job Description Job Description Engineers at RetroFit are responsible for the development and delivery of our technical offerings. This position works in our Network Operations Center as a Level II Help Desk Engineer. Engineers at RetroFit are smart, hardworking individuals with top level experience and enjoy working on highly visible, technically challenging projects and service offerings. They are high caliber, well rounded professionals who are passionate about emerging technology, with exceptional customer service and communication skills. The position is based in Boston and requires the ability to travel to Boston daily. Key Areas of Responsibility Perform routine remote helpdesk services. Manage/Log and Follow up on Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat Document in RMM all customer interactions Run diagnostics to resolve customer reported issues Escalate issues to the next Tier with next level of difficulty Install, mak

Job Description Job Description IT Help Desk Engineer CSP, Inc. is a leading Managed Services & IT Solutions Provider in North Carolina. We offer an outstanding career opportunity for a Client Engineer with help desk experience. The role provides the candidate the opportunity to enhance his\her skill set by supporting various IT solutions in a wide range of client environments. This position also offers career growth opportunities. Primary Position Responsibilities: Provide phone, remote access, and some on-site technical support of CSP’s clients Recognize, identify, isolate, research, and present a solution for reported issues Focus on proactive client communication and resolving issues according to established SLAs Focus on continuing education for evolving technology solutions Minimum Requirements: 2 years of progressive technical experience in the support of information technology solutions Two-year associate degree in a computer-related field, A+ certification, or commensurate exp