As of August 01, 2026, the average annual salary for Senior Technical Support Specialist in Massachusetts is $90,431, equivalent to $43 per hour, $1,739 weekly, or $7,536 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Senior Technical Support Specialist in cities like San Jose, Santa Clara, and San Francisco.

Annually Salaries for Senior Technical Support Specialist in Massachusetts vary widely, spanning from $72,532 to $107,567. Most professionals fall between the 25th percentile ($81,062) and 75th percentile ($99,401), while top earners (90th percentile) make $107,567 per year. This $18,339 pay gap underscores opportunities for salary growth through certifications, specialized skills like Troubleshooting or Computer Science, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, Massachusetts Senior Technical Support Specialist often earn 8.8% higher than national averages due to demand from Fortune 83 companies. However, Massachusetts currently ranks 3 nationwide for Senior Technical Support Specialist job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
Senior Technical Support Specialist Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Senior Technical Support Specialist Salary $72,532 MA August 01, 2026
25th Percentile Senior Technical Support Specialist Salary $81,062 MA August 01, 2026
50th Percentile Senior Technical Support Specialist Salary $90,431 MA August 01, 2026
75th Percentile Senior Technical Support Specialist Salary $99,401 MA August 01, 2026
90th Percentile Senior Technical Support Specialist Salary $107,567 MA August 01, 2026
25% $81,062 10% $72,532 90% $107,567 75% $99,401 $90,431 50%(Median) Didn’t find job title? Click
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Branch Specialist Technical Support

Sherwin-Williams - Randolph, MA

Branch Specialist Technical Support

Sherwin Williams - Randolph, MA

Service Coordinator / Technical Support Specialist

Platinum Protection Systems LLC - Methuen, MA

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What is A Senior Technical Support Specialist ?

A Senior Technical Support Specialist provides advanced technical assistance and support to clients and internal teams. Responsibilities include troubleshooting complex issues, guiding users through problem resolution, and ensuring high levels of customer satisfaction. This role requires in-depth knowledge of software and hardware systems, as well as strong analytical and communication skills. The specialist collaborates with engineering and product teams to identify recurring issues and contribute to product improvements. A bachelor's degree in a related field and several years of experience ...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $90,189 Date Updated August 01, 2026
Location Barnstable, MA Avg. Salary $91,885 Date Updated August 01, 2026
Location Fitchburg, MA Avg. Salary $91,175 Date Updated August 01, 2026
Location Hyannis, MA Avg. Salary $92,086 Date Updated August 01, 2026
Location Leominster, MA Avg. Salary $91,195 Date Updated August 01, 2026
Location Malden, MA Avg. Salary $95,633 Date Updated August 01, 2026
Location Methuen, MA Avg. Salary $91,122 Date Updated August 01, 2026
Location Newton, MA Avg. Salary $95,621 Date Updated August 01, 2026
Location Revere, MA Avg. Salary $95,629 Date Updated August 01, 2026
Location Weymouth, MA Avg. Salary $93,923 Date Updated August 01, 2026
Job Openings for Senior Technical Support Specialist in Massachusetts

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