As of July 01, 2026, the average salary for a Software Support Engineer II in Massachusetts is $90,656 per year, which breaks down to an hourly rate of $44.
However, a Software Support Engineer II's salary can vary significantly. Here’s a look at the typical salary range:
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Software Support Engineer II Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $100,123 | $8,344 | $1,925 | $48 |
| Average | $90,656 | $7,555 | $1,743 | $44 |
| 25th Percentile | $83,075 | $6,923 | $1,598 | $40 |
WHOOP - Boston, MA
S&P Global - Cambridge, MA, MA
Dimagi - Boston, MA
Klaviyo - Boston, MA
A Software Support Engineer II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a Software Support Engineer II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Software Support Engineer I | 0-2 years | $75,604 |
| Software Support Engineer II | 2-4 years | $90,656 |
| Software Support Engineer III | 4-7 years | $123,160 |
| Software Support Manager | 7+ years | $138,521 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Software Support Engineer IIs. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Software Support Engineer II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $101,399. While startup companies pay approximate $85,753.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $85,753 |
| Growth Stage | 51~500 | $90,697 |
| Established | 501~5000 | $97,920 |
| Enterprise | 5000+ | $101,399 |
For Software Support Engineer II roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Aerospace & Defense sectors offer the strongest compensation, at 20% above the average. In contrast, Software Support Engineer positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Software Support Engineer II as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Energy & Utilities | $108,788 | $52.0 | 20% |
| Aerospace & Defense | $104,255 | $50.0 | 15% |
| Insurance | $104,255 | $50.0 | 15% |
| Financial Services | $99,722 | $48.0 | 10% |
| Healthcare | $99,722 | $48.0 | 10% |
Understanding how a Software Support Engineer II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $100,123 | $8,344 | $1,925 | $48 |
| Average | $90,656 | $7,555 | $1,743 | $44 |
| 25th Percentile | $83,075 | $6,923 | $1,598 | $40 |
Promotions are the fastest way to increase your earnings. As a Software Support Engineer II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.
| Next Step Role | Estimate Salary | Projected Raise |
|---|---|---|
| Aircraft Support Engineer III | $111,684 | 23% |
| Aerospace Maintenance Engineer III | $107,389 | 18% |
| Software Support Engineer III | $123,160 | 36% |
Ready to take the next step in your career? Browse thousands of current Software Support Engineer II job openings on our job board. Use the search bar below to find your perfect match.
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