Support the intake of potential use cases throughout the business, partner with stakeholder groups inside and outside of Finance, to identify high-value opportunities for tool adoption.
March 23, 2020
Assist in the development and maintenance of training materials and operations manuals according to department standards and guidelines in conjunction with system enhancements, tariff revisions and changes to business processes to ensure the information adheres to current Company standard practices, policies and procedures, providing end users with a resource to ensure compliance.
June 09, 2020
Provide end-user support for system, application and business processes by providing guidance, troubleshooting, resolving system issues and communicating resolutions related to supported technologies to ensure systems are functional to optimize productivity, and reducing down time.
June 12, 2020
Creates, reviews, and updates documentation on an annual basis for responsible systems prepares test scenarios and testing schedules.
June 13, 2020
Manage and support Banner ERP applications related to Finance and Student fiscal services/receivables and collections in addition to other related areas including support, upgrades, and troubleshooting.
June 17, 2020
Demonstrated ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in written or presentation formats such as context diagrams, use cases, work flow and swim lane diagrams.
July 05, 2020
Participate in the research of business processes and conceptualize improvements in order to recommend changes to systems, applications, policies, or procedures to streamline processes, reduce costs, increase productivity and elevate internal and external customer satisfaction and develop recommendations.
July 22, 2020