Customer Care Lead Salary in Binghamton, NY

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How much does a Customer Care Lead make in Binghamton, NY? The average Customer Care Lead salary in Binghamton, NY is $61,428 as of May 28, 2024, but the salary range typically falls between $54,461 and $69,664. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Customer Care Lead

$54,461 to $69,664

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Customer Care Lead

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Job Openings for Customer Care Lead in Binghamton, NY

Customer Care Specialist

Bvlgari - Lawrence , NY

The B2B Customer Care Ambassador is responsible for the day-to-day operations and communication for ... lead-times. * Assess daily priorities with administration supervisor. * Run daily operational ...

LinkedIn - 1 day ago

Director of Customer Care

PMP Management - Valencia , CA

The Director of Customer Care will lead the customer care team in providing outstanding service support to clients, HOA Board members and residents. The ideal candidate will be passionate about ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 33 days ago

BDC Customer Care Specialist

Audi Rocklin - Rocklin , CA

We are looking for a BDC Customer Care Specialist to join our growing team! The right candidate ... Work closely with the Service Manager and other sales/service personnel to ensure sales lead ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 60 days ago

Customer Care Specialist 2

One Claim Solution LLC - Gilbert , AZ

The primary function of the Customer Care Specialist is to lead communications with property owners in English to obtain payments for services provided, and to resolve insurance claims issues. In ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 71 days ago

Lawn Care Lead Technician/Assistant Field Manager

Savvy Lawn Care Marvels LLC - Portland , OR

We are looking for someone that enjoys this type of work (being outside, making customer yard ... Ability to lead * Full Time needed * Reliable (on time) * Fast pace but also high quality work ...

ZipRecruiter - 83 days ago

Lead Patient Care Technician

Mindful Health Solutions - Sacramento , CA

Lead Patient Care Technician About the Company: Mindful Health Solutions is a leading outpatient ... The candidate for this role is required to provide excellent, friendly customer service throughout ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 14 days ago

What does a Customer Care Lead do?

Common responsibilities of a Customer Care Lead

Create both technical and interpersonal skills training that contribute to a culture of learning at the contact centers.

September 09, 2022

Answers customer inquiries, including incoming queue calls when scheduled to resolve customer concerns.

January 04, 2023

Monitor and evaluate agent calls for quality assurance and compliance through establish quality assurance programs.

February 05, 2023

Demonstrate English language competency in both oral and written communication modes for both internal and external communications, especially in repair order work and troubleshooting activities.

February 25, 2023

Works cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results.

February 28, 2023

Provides escalating support to Customer Care Team, providing mentoring and coaching to the Customer Care Center employees as needed and monitoring associates to ensure incoming and outgoing phone and other contacts are addressed according to Company goals.

March 04, 2023

Support training of employees by reviewing training resources, instructing and assisting with workstation setup and distributing reference material to streamline transition of new hires into department functions.

March 06, 2023

Handle all calls in a professional manner and uses independent judgment to provide options and resolution with each customer.

March 08, 2023

Manage all time keeping in Kronos for agent scheduling and administers appropriate progressive disciplinary action if infractions are recorded.

April 07, 2023

Assist with department initiatives by participating in assigned projects and assuming supervisory duties as required to support delivery of effective client and customer care programs and ensure team alignment with business goals.

May 13, 2023

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Customer Care Lead Salary By Experience Levels in Binghamton, NY

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Care Lead Salary By Level of Education in Binghamton, NY

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LEVEL OF EDUCATION

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Average Salary Range for Customer Care Lead in Binghamton, NY

Average Base Salary

Core compensation

54461

69664

61428

Average Total Cash Compensation

Includes base and annual incentives

56225

73556

64077

What is the average salary for Customer Care Lead in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Lead in Binghamton, NY. The base salary for Customer Care Lead ranges from $54,461 to $69,664 with the average base salary of $61,428. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $56,225 to $73,556 with the average total cash compensation of $64,077.

View Average Salary for Customer Care Lead as table

	Average Salary	Average Salary Range
Base Salary	$61,428	$54,461 - $69,664
Bonus	$2,649	$1,765 - $3,892
Total Pay	$64,077	$56,225 - $73,556

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Care Lead Salary Near Binghamton, NY

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Binghamton, NY
CITY, STATE Scranton, PA	AVERAGE SALARY RANGE $52,440 - $67,079	COMPARE TO Binghamton, NY
CITY, STATE Syracuse, NY	AVERAGE SALARY RANGE $56,186 - $71,871	COMPARE TO Binghamton, NY
CITY, STATE Clay, NY	AVERAGE SALARY RANGE $56,186 - $71,871	COMPARE TO Binghamton, NY
CITY, STATE Utica, NY	AVERAGE SALARY RANGE $55,003 - $70,358	COMPARE TO Binghamton, NY
CITY, STATE Williamsport, PA	AVERAGE SALARY RANGE $53,836 - $68,865	COMPARE TO Binghamton, NY
CITY, STATE Stroudsburg, PA	AVERAGE SALARY RANGE $57,955 - $74,135	COMPARE TO Binghamton, NY

See salaries for Customer Care Lead in locations close to Binghamton, NY. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Binghamton, New York

Binghamton /ˈbɪŋəmtən/ is a city in, and the county seat of, Broome County, New York, United States. It lies in the state's Southern Tier region near the Pennsylvania border, in a bowl-shaped valley at the confluence of the Susquehanna and Chenango Rivers. Binghamton is the principal city and cultural center of the Binghamton metropolitan area (also known as Greater Binghamton, or historically the Triple Cities), home to a quarter million people. The population of the city itself, according to the 2010 census, is 47,376. From the days of the railroad, Binghamton was a transportation crossroads...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Team Lead	LOCATION Binghamton, NY	MINIMUM SALARY $55,845	MAXIMUM SALARY $71,512
JOB TITLE Customer Care Team Leader	LOCATION Binghamton, NY	MINIMUM SALARY $53,900	MAXIMUM SALARY $69,000
JOB TITLE Customer Lead	LOCATION Binghamton, NY	MINIMUM SALARY $31,130	MAXIMUM SALARY $43,464
JOB TITLE Customer Care Executive	LOCATION Binghamton, NY	MINIMUM SALARY $198,890	MAXIMUM SALARY $261,890
JOB TITLE Customer Care Supervisor	LOCATION Binghamton, NY	MINIMUM SALARY $65,100	MAXIMUM SALARY $84,900
JOB TITLE Customer Care Director	LOCATION Binghamton, NY	MINIMUM SALARY $147,400	MAXIMUM SALARY $192,600

The Customer Care Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Binghamton, NY that might be a good fit for the type of job and salary you are looking for.

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54461

69664

About Binghamton, New York Binghamton /ˈbɪŋəmtən/ is a city in, and the county seat of, Broome County, New York, United States. It lies in the state's Southern Tier region near ....More

Binghamton, New York area prices were up 1.5% from a year ago

Customer Care Lead Salary in popular cities: New York, Buffalo, Rochester

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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