Customer Experience Lead Salary
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How much does a Customer Experience Lead make? The average Customer Experience Lead salary is $63,888 as of June 27, 2024, but the salary range typically falls between $56,643 and $72,455. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary range for a Customer Experience Lead
$56,643 to $72,455
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What does a Customer Experience Lead do?
Common responsibilities of a Customer Experience Lead
Demonstrated experience developing others and ensuring team success by inspiring and enabling team best practices, guidelines, and process improvements.
August 11, 2022
Provide value adds and digital customer experience thought leadership in working within marketing, with business partners, and with digital channel partners.
December 13, 2022
Assisting the manager on duty with the implementation of opening/closing procedures.
January 30, 2023
Develop measurable objectives to evaluate outcomes of implementations and determine future steps and potential to experiences and/or execution approaches (feed outcomes back to continuous improvement cycle).
February 20, 2023
Manage the day-to-day of the inbox, customer escalations, and determine proper staffing levels across channels/views to ensure customer service expectations are met.
February 28, 2023
Monitor Pending tickets for drafts, follow ups, refunds, and additional actions needed and solve whenever possible.
March 18, 2023
Lead complex, enterprise-wide projects implementing new concepts that improve customer journeys and that may impact multiple customer channels and touch points, including retail, dealer, assisted and digital channels.
March 20, 2023
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Explore JobArchitectCustomer Experience Lead Salary in Major Cities
This chart shows the salary comparison for Customer Experience Lead between major cities. San Francisco City consistently ranks #1 as of June 27, 2024. Click on the chart to see the detail salary data for Customer Experience Lead in each city.
Customer Experience Lead Salary by State
- Alaska
- Alabama
- Arkansas
- Arizona
- California
- Colorado
- Connecticut
- District of Columbia
- Delaware
- Florida
- Georgia
- Hawaii
- Iowa
- Idaho
- Illinois
- Indiana
- Kansas
- Kentucky
- Louisiana
- Massachusetts
- Maryland
- Maine
- Michigan
- Minnesota
- Missouri
- Mississippi
- Montana
- North Carolina
- North Dakota
- Nebraska
- New Hampshire
- New Jersey
- New Mexico
- Nevada
- New York
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Vermont
- Washington
- Wisconsin
- West Virginia
- Wyoming
Customer Experience Lead Salary by City
Click to see the salary for Customer Experience Lead in these major U.S. cities.
| City Name | Average Salary |
|---|---|
| San Francisco, CA | $79,860 |
| Washington, DC | $71,108 |
| Miami, FL | $61,652 |
| Chicago, IL | $67,019 |
| Boston, MA | $71,619 |
| New York, NY | $74,621 |
| Dallas, TX | $63,058 |
If you'd like know Customer Experience Lead Salary in other cities, then please select a city in
Average Salary Range for Customer Experience Lead
Average Base Salary
Core compensation
56643
72455
Average Total Cash Compensation
Includes base and annual incentives
What is the average salary for Customer Experience Lead in 2024?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Experience Lead in the United States. The base salary for Customer Experience Lead ranges from $56,643 to $72,455 with the average base salary of $63,888. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $58,478 to $76,500 with the average total cash compensation of $66,642.
View Average Salary for Customer Experience Lead as table
| Average Salary | Average Salary Range | |
|---|---|---|
| Base Salary | $63,888 | $56,643 - $72,455 |
| Bonus | $2,753 | $1,835 - $4,045 |
| Total Pay | $66,642 | $58,478 - $76,500 |
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Estimate Salary for Customer Experience Lead online for free
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Please enter the following pay factors for Customer Experience Lead, to get a real-time salary target.
If you want to get more detailed salary information, please view Professional Salary Report
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Comments about Customer Experience Lead
What's the difference between Customer Experience Team Lead and Customer Experience Lead?
According to our latest salary estimation on June 27, 2024. The average salary of Customer Experience Lead is $63,888, and the average salary of Customer Experience Team Lead is $77,396. The average salary of Customer Experience Team Lead is higher than Customer Experience Lead. ( 2024-06-27 salary.com )
I am a Customer Experience Lead, which location’s salary is higher, Auburn, AL or Bentonville, AR?
Bentonville, AR typically sees higher pay than Auburn, AL for Customer Experience Lead. a Customer Experience Lead Salary in Bentonville, AR is $57,755 as of June 27, 2024; a Customer Experience Lead Salary in Auburn, AL is $56,349 as of June 27, 2024. ( 2024-06-27 salary.com )
Customer Experience Lead Frequently Asked Questions
Why does the salary of a Customer Experience Lead vary from city to city?
The cost of living is tied to salaries.
If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there.
This is why you're always going to make more money in New York City for example, than in a small town. ( 2024-06-27 salary.com )
What are the Pay Factors for Customer Experience Lead?
Salary ranges for a Customer Experience Lead can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience.
Click here to view Eight Factors That Can Affect Your Pay ( 2024-06-27 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company,
but there are several important pay factors that come into play based on your individual history that could impact your value to the company.
Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2024-06-27 salary.com )
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Last Update: June 27, 2024