Customer Experience Team Lead Salary in Charlotte, NC

Change City

How much does a Customer Experience Team Lead make in Charlotte, NC? The average Customer Experience Team Lead salary in Charlotte, NC is $74,684 as of April 24, 2024, but the salary range typically falls between $64,755 and $87,443. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Search Customer Experience Team Lead Jobs in Charlotte, NC

Develop a Job description

Pay Equity

Salary range for a Customer Experience Team Lead

$64,755 to $87,443

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Customer Experience Team Lead Salary:
Select State
Select City in NC
Choose Similar Job
Pick Related Category
View Cost of Living in Charlotte, North Carolina

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Customer Experience Team Lead

Review the job openings and experience requirements for the Customer Experience Team Lead job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Customer Experience Team Lead.

Search Customer Experience Team Lead Job Openings

Job Openings for Customer Experience Team Lead in Charlotte, NC

Embedded Customer Experience and Relationship Lead

Sibylline Ltd - Seattle , WA

... Experience and Relationship Lead to work under our Products and Analysis Manager within our client ... Act as the voice of the Products and Analysis team by overseeing customer outreach and feedback

LinkedIn - Today

TEAM LEAD

Origins Cannabis - Seattle , WA

Team Lead must also have a well-rounded understanding of the Cannabis Industry to support Team Members in the delivery of an Outstanding Customer Experience. Team Leads must comply with State ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 3 days ago

Manager of Ecommerce Customer Experience

Emerging Blue Jobs - San Leandro , CA

As our Customer Experience (CX) Manager, you will be the guiding force for our dedicated team of in-house customer experience professionals and lead the mission to deliver Radical Hospitality. This ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 6 days ago

Groomer Team Lead

Furry Land Savannah - Savannah , GA

We offer a unique mobile spa experience for dogs and cats, ensuring a stress-free and convenient ... Provide exceptional customer service by addressing client inquiries, addressing concerns, and ...

ZipRecruiter - 1 day ago

Paddle Sports Team Lead- Retail

Next Adventure Inc - Portland , OR

The role of every Team Lead is to promote our mission: Inform. Outfit. Excite. Next Adventure ... Have experience handling warranty claims and customer complaints. * Ability to work under pressure ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 17 days ago

Retail Team Lead (July Start Date)

Nestlé Nespresso SA - Seattle , WA

Our culture empowers us to provide quality coffee, experience-focused customer service and growth ... on Duty (MOD), lead by example. Be an advocate for your team by driving sales and service ...

LinkedIn - 38 days ago

What does a Customer Experience Team Lead do?

Common responsibilities of a Customer Experience Team Lead

Manage the resource allocation of staff to ensure proper staffing and production levels are maintained for call volume.

September 25, 2022

Leads and/or participates in fit for purpose and flexibly deployed work product teams across the CMG network based on areas of expertise.

October 11, 2022

Actively manage team resourcing and capacity, understanding team workload and prioritization of business needs.

November 30, 2022

Assist with reporting, clerical and data entry type functions as needed.

March 02, 2023

Monitor cost containment and quality standards consistent with internal goals and budgets.

March 03, 2023

Develop, implement and monitor performance indicators for staff providing feedback, training, and corrective action as needed.

March 21, 2023

Communicate effectively with all levels within Soothe and outside dealers and/or vendors.

April 22, 2023

Review internal controls to ensure proper FMLA adjudication within established time frames and guidelines.

May 20, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Customer Experience Team Lead Salary By Experience Levels in Charlotte, NC

How much should you be earning in Customer Experience Team Lead in Charlotte, NC based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Customer Experience Team Lead in Charlotte, NC

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Experience Team Lead Salary By Level of Education in Charlotte, NC

Do you know how much should you be paid for a Customer Experience Team Lead position in Charlotte, NC based on your education level?

Tell us about your education and see an estimate of earnings for Customer Experience Team Lead in Charlotte, NC and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Experience Team Lead in Charlotte, NC

Average Base Salary

Core compensation

64755

87443

74684

Average Total Cash Compensation

Includes base and annual incentives

66956

93117

78358

What is the average salary for Customer Experience Team Lead in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Experience Team Lead in Charlotte, NC. The base salary for Customer Experience Team Lead ranges from $64,755 to $87,443 with the average base salary of $74,684. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $66,956 to $93,117 with the average total cash compensation of $78,358.

View Average Salary for Customer Experience Team Lead as table

	Average Salary	Average Salary Range
Base Salary	$74,684	$64,755 - $87,443
Bonus	$3,674	$2,201 - $5,674
Total Pay	$78,358	$66,956 - $93,117

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Experience Team Lead Salary Near Charlotte, NC

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Charlotte, NC
CITY, STATE Concord, NC	AVERAGE SALARY RANGE $64,004 - $86,428	COMPARE TO Charlotte, NC
CITY, STATE Kannapolis, NC	AVERAGE SALARY RANGE $63,198 - $85,340	COMPARE TO Charlotte, NC
CITY, STATE Gastonia, NC	AVERAGE SALARY RANGE $65,483 - $88,426	COMPARE TO Charlotte, NC
CITY, STATE Rock Hill, SC	AVERAGE SALARY RANGE $65,710 - $88,732	COMPARE TO Charlotte, NC
CITY, STATE Salisbury, NC	AVERAGE SALARY RANGE $63,353 - $85,550	COMPARE TO Charlotte, NC
CITY, STATE Hickory, NC	AVERAGE SALARY RANGE $64,771 - $87,465	COMPARE TO Charlotte, NC

See salaries for Customer Experience Team Lead in locations close to Charlotte, NC. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Charlotte, North Carolina

Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg County. In 2017, the U.S. Census Bureau estimated the population was 859,035, making it the 17th-most populous city in the United States. The Charlotte metropolitan area's population ranks 22nd in the U.S., and had a 2016 population of 2,474,314. The Charlotte metropolitan area is part of a sixteen-county market region or combined statistical area with a 2016 census-estimated population of 2,632,249. Between 2004 and 2014, Charlotte was ranked as...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Experience Team Lead in Charlotte, NC

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Experience Lead	LOCATION Charlotte, NC	MINIMUM SALARY $54,656	MAXIMUM SALARY $69,914
JOB TITLE Teller Team Lead	LOCATION Charlotte, NC	MINIMUM SALARY $36,690	MAXIMUM SALARY $45,090
JOB TITLE Customer Service Team Lead	LOCATION Charlotte, NC	MINIMUM SALARY $54,656	MAXIMUM SALARY $69,914
JOB TITLE Customer Success Team Lead	LOCATION Charlotte, NC	MINIMUM SALARY $104,793	MAXIMUM SALARY $146,156
JOB TITLE Customer Support Team Lead	LOCATION Charlotte, NC	MINIMUM SALARY $55,699	MAXIMUM SALARY $71,325
JOB TITLE Customer Care Team Lead	LOCATION Charlotte, NC	MINIMUM SALARY $55,699	MAXIMUM SALARY $71,325
JOB TITLE Customer Relations Team Lead	LOCATION Charlotte, NC	MINIMUM SALARY $84,338	MAXIMUM SALARY $109,062
JOB TITLE Customer Care Team Leader	LOCATION Charlotte, NC	MINIMUM SALARY $54,100	MAXIMUM SALARY $69,200
JOB TITLE Fast Food Team Lead	LOCATION Charlotte, NC	MINIMUM SALARY $26,690	MAXIMUM SALARY $33,890
JOB TITLE Customer Service Representative Team Lead	LOCATION Charlotte, NC	MINIMUM SALARY $55,699	MAXIMUM SALARY $71,325
JOB TITLE Customer Service and Support Team Leader	LOCATION Charlotte, NC	MINIMUM SALARY $54,030	MAXIMUM SALARY $69,190

The Customer Experience Team Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Charlotte, NC that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

64755

87443

About Charlotte, North Carolina Charlotte (/ˈʃɑːrlət/) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont, it is the county seat of Mecklenburg Co....More

Charlotte, North Carolina area prices were up 1.5% from a year ago

Customer Experience Team Lead Salary in popular cities: Raleigh, Greensboro, Winston Salem

Recently searched related titles: IT Service Desk Lead, Edd Analyst, Technical Team Lead

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role