Customer Support Lead Salary in Miami, FL

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How much does a Customer Support Lead make in Miami, FL? The average Customer Support Lead salary in Miami, FL is $61,170 as of March 26, 2024, but the salary range typically falls between $54,231 and $69,370. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Customer Support Lead

$54,231 to $69,370

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Customer Support Lead

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Job Openings for Customer Support Lead in Miami, FL

Sr. Manager, Customer Support

iSpot.tv - Bellevue , WA

Fully staff, lead, motivate, and develop a team of customer support representatives to deliver exceptional service to iSpot's customers. * Oversee daily operations of the customer support team ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 16 days ago

Key Customer Support Manager

Pfeiffer Vacuum Valves & Engineering - Yreka , CA

Exempt SUMMARY The Key Customer Support Manager plays a crucial role in aligning our customer ... lead quarterly business reviews with major accounts by being able to discuss performance ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 10 days ago

Customer Support Technician I

Planet DDS - Akron , OH

As a Customer Support Technician, you will play a key role in ensuring a positive customer ... Proven ability to lead and mentor a team. * Strong interpersonal skills and the ability to work ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 37 days ago

Customer Support Manager

E-volve Technology Systems, Inc. - Reston , VA

Serve as a working lead of a Customer Relationship and Services Support Center in coordination with the contract Program Managers. * Manage and mentor a staff of 7-8 personnel and conduct performance ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 56 days ago

Head of Customer Support (Remote Only - America/EMEA)

Hospitable.com - Remote , OR

As a Head of Customer Support , your mission will be to create a support organization that is able ... Identify and lead process improvements to drive a consistent, scalable, and process-driven approach ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 44 days ago

Technical Customer Support Manager

Azena - Walnut Creek , CA

The Technical Customer Support Manager will be responsible for managing and coordinating the ... lead and work with others effectively in a team environment and to collaborate with peers. · ...

ZipRecruiter - 68 days ago

What does a Customer Support Lead do?

Common responsibilities of a Customer Support Lead

Demonstrates customer technical service and support knowledge and awareness, including understanding of the technology systems, awareness and effective utilization of key metrics and their interrelationships in balancing productivity and service quality.

August 25, 2022

Demonstrate the ability to simultaneously handle a large and diverse number of service activities where tact and cooperation are crucial.

December 11, 2022

Works closely with other department/internal teams within EME as well as our BPO partners to ensure that information/communication is flowing as required.

March 05, 2023

Manage the performance of new starters and team members to achieve targets for adherence to contribute to the achievement of all productivity targets and service level agreements.

March 20, 2023

Leads and facilitates meetings regularly with direct team to establish and maintain good communications between team members and management.

March 29, 2023

Support Americas team and co-ordinate install/service related visits, manage escalations and regional customer care centre, and assure consistency of performance standard within the region.

April 07, 2023

Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

May 02, 2023

Monitor the *Support Interaction Process and apply appropriatetags to Intercom based on the interaction.

May 11, 2023

Communicate with customers via phone or email to support their needs in a helpful and courteous manner, and ensure communications are logged appropriately to provide transparency to other team members.

May 12, 2023

Assist in the development of training materials relevant to the customer service team as required in collaboration with others in the Customer Service team and the wider Genetics Business to ensure alignment in the delivery of our genetics services.

May 15, 2023

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Customer Support Lead Salary By Experience Levels in Miami, FL

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Lead Salary By Level of Education in Miami, FL

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Support Lead in Miami, FL

Average Base Salary

Core compensation

54231

69370

61170

Average Total Cash Compensation

Includes base and annual incentives

55990

73247

63804

What is the average salary for Customer Support Lead in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Lead in Miami, FL. The base salary for Customer Support Lead ranges from $54,231 to $69,370 with the average base salary of $61,170. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $55,990 to $73,247 with the average total cash compensation of $63,804.

View Average Salary for Customer Support Lead as table

	Average Salary	Average Salary Range
Base Salary	$61,170	$54,231 - $69,370
Bonus	$2,634	$1,758 - $3,877
Total Pay	$63,804	$55,990 - $73,247

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Lead Salary Near Miami, FL

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Miami, FL
CITY, STATE Hialeah, FL	AVERAGE SALARY RANGE $54,287 - $69,442	COMPARE TO Miami, FL
CITY, STATE Hollywood, FL	AVERAGE SALARY RANGE $54,574 - $69,809	COMPARE TO Miami, FL
CITY, STATE Pembroke Pines, FL	AVERAGE SALARY RANGE $54,220 - $69,356	COMPARE TO Miami, FL
CITY, STATE Fort Lauderdale, FL	AVERAGE SALARY RANGE $54,574 - $69,809	COMPARE TO Miami, FL
CITY, STATE Coconut Creek, FL	AVERAGE SALARY RANGE $54,574 - $69,809	COMPARE TO Miami, FL
CITY, STATE Boca Raton, FL	AVERAGE SALARY RANGE $55,312 - $70,753	COMPARE TO Miami, FL

See salaries for Customer Support Lead in locations close to Miami, FL. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Miami, Florida

Miami, officially the City of Miami, is the cultural, economic and financial center of South Florida. Miami is the seat of Miami-Dade County, the most populous county in Florida. The city covers an area of about 56.6 square miles (147 km2), between the Everglades to the west and Biscayne Bay on the east; with a 2017 estimated population of 463,347, Miami is the sixth most densely populated major city in the United States. The Miami metropolitan area is home to 6.1 million people and the seventh-largest metropolitan area in the nation. Miami's metro area is the second-most populous metropolis i...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Support Team Lead	LOCATION Miami, FL	MINIMUM SALARY $55,552	MAXIMUM SALARY $71,137
JOB TITLE Technical Customer Support Specialist IV	LOCATION Miami, FL	MINIMUM SALARY $92,130	MAXIMUM SALARY $119,668
JOB TITLE Customer Lead	LOCATION Miami, FL	MINIMUM SALARY $30,970	MAXIMUM SALARY $43,238
JOB TITLE Technical Customer Support Director	LOCATION Miami, FL	MINIMUM SALARY $155,086	MAXIMUM SALARY $188,455
JOB TITLE Customer Service and Support Team Leader	LOCATION Miami, FL	MINIMUM SALARY $53,610	MAXIMUM SALARY $68,650
JOB TITLE Technical Customer Support Manager	LOCATION Miami, FL	MINIMUM SALARY $96,723	MAXIMUM SALARY $125,498
JOB TITLE Technical Customer Support Supervisor	LOCATION Miami, FL	MINIMUM SALARY $77,177	MAXIMUM SALARY $100,454
JOB TITLE Customer Care Lead	LOCATION Miami, FL	MINIMUM SALARY $54,231	MAXIMUM SALARY $69,370
JOB TITLE Customer Happiness Lead	LOCATION Miami, FL	MINIMUM SALARY $63,863	MAXIMUM SALARY $98,836
JOB TITLE Customer Success Lead	LOCATION Miami, FL	MINIMUM SALARY $198,059	MAXIMUM SALARY $260,477
JOB TITLE Customer Service Lead	LOCATION Miami, FL	MINIMUM SALARY $54,231	MAXIMUM SALARY $69,370

The Customer Support Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Miami, FL that might be a good fit for the type of job and salary you are looking for.

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For a real-time salary target, tell us more about your role in the four categories below.

54231

69370

About Miami, Florida Miami, officially the City of Miami, is the cultural, economic and financial center of South Florida. Miami is the seat of Miami-Dade County, the most....More

Miami, Florida area prices were up 2.9% from a year ago

Customer Support Lead Salary in popular cities: Jacksonville, Tampa, Saint Petersburg

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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