Customer Support Lead Salary in Union City, NJ

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How much does a Customer Support Lead make in Union City, NJ? The average Customer Support Lead salary in Union City, NJ is $74,234 as of April 24, 2024, but the salary range typically falls between $65,812 and $84,186. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Customer Support Lead

$65,812 to $84,186

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Customer Support Lead

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Job Openings for Customer Support Lead in Union City, NJ

Customer Support (Help Desk) Analyst- Secret Clearance

Enterprise Horizon Consulting Group - Yorktown , VA

Under the oversight of the Customer Support Lead, the analyst's responsibilities may include: * Monitoring the customer support inbox with scheduled rotations within the team to ensure tickets and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago

Sr. Manager, Customer Support

iSpot.tv - Bellevue , WA

Fully staff, lead, motivate, and develop a team of customer support representatives to deliver exceptional service to iSpot's customers. * Oversee daily operations of the customer support team ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 20 days ago

Customer Support - Deposit Analyst

UFS LLC - O'Fallon , MO

Summary As part of a diverse and skilled Customer Support team, you will be tasked with providing ... We believe engaged employees lead to loyal customers, which in turn drives results for our business

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 37 days ago

Head of Customer Support (Remote Only - America/EMEA)

Hospitable.com - Remote , OR

As a Head of Customer Support , your mission will be to create a support organization that is able ... Identify and lead process improvements to drive a consistent, scalable, and process-driven approach ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 48 days ago

Technical Customer Support Manager

Azena - Walnut Creek , CA

The Technical Customer Support Manager will be responsible for managing and coordinating the ... lead and work with others effectively in a team environment and to collaborate with peers. · ...

ZipRecruiter - 72 days ago

Customer Support Specialist

TicketManager - Mesa , AZ

The Customer Support Specialist will work alongside colleagues to provide software support to our ... Lead software training sessions and webinars TicketManager Highlights: * Hourly: $22-$32 per hour ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 64 days ago

What does a Customer Support Lead do?

Common responsibilities of a Customer Support Lead

Demonstrates customer technical service and support knowledge and awareness, including understanding of the technology systems, awareness and effective utilization of key metrics and their interrelationships in balancing productivity and service quality.

August 25, 2022

Demonstrate the ability to simultaneously handle a large and diverse number of service activities where tact and cooperation are crucial.

December 11, 2022

Works closely with other department/internal teams within EME as well as our BPO partners to ensure that information/communication is flowing as required.

March 05, 2023

Manage the performance of new starters and team members to achieve targets for adherence to contribute to the achievement of all productivity targets and service level agreements.

March 20, 2023

Leads and facilitates meetings regularly with direct team to establish and maintain good communications between team members and management.

March 29, 2023

Support Americas team and co-ordinate install/service related visits, manage escalations and regional customer care centre, and assure consistency of performance standard within the region.

April 07, 2023

Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

May 02, 2023

Monitor the *Support Interaction Process and apply appropriatetags to Intercom based on the interaction.

May 11, 2023

Communicate with customers via phone or email to support their needs in a helpful and courteous manner, and ensure communications are logged appropriately to provide transparency to other team members.

May 12, 2023

Assist in the development of training materials relevant to the customer service team as required in collaboration with others in the Customer Service team and the wider Genetics Business to ensure alignment in the delivery of our genetics services.

May 15, 2023

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Customer Support Lead Salary By Experience Levels in Union City, NJ

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Lead Salary By Level of Education in Union City, NJ

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LEVEL OF EDUCATION

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Average Salary Range for Customer Support Lead in Union City, NJ

Average Base Salary

Core compensation

65812

84186

74234

Average Total Cash Compensation

Includes base and annual incentives

67944

88890

77433

What is the average salary for Customer Support Lead in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Lead in Union City, NJ. The base salary for Customer Support Lead ranges from $65,812 to $84,186 with the average base salary of $74,234. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $67,944 to $88,890 with the average total cash compensation of $77,433.

View Average Salary for Customer Support Lead as table

	Average Salary	Average Salary Range
Base Salary	$74,234	$65,812 - $84,186
Bonus	$3,199	$2,132 - $4,704
Total Pay	$77,433	$67,944 - $88,890

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Lead Salary Near Union City, NJ

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Union City, NJ
CITY, STATE Hoboken, NJ	AVERAGE SALARY RANGE $66,207 - $84,690	COMPARE TO Union City, NJ
CITY, STATE West New York, NJ	AVERAGE SALARY RANGE $66,207 - $84,690	COMPARE TO Union City, NJ
CITY, STATE Jersey City, NJ	AVERAGE SALARY RANGE $66,207 - $84,690	COMPARE TO Union City, NJ
CITY, STATE New York, NY	AVERAGE SALARY RANGE $66,207 - $84,690	COMPARE TO Union City, NJ
CITY, STATE Bayonne, NJ	AVERAGE SALARY RANGE $63,784 - $81,591	COMPARE TO Union City, NJ
CITY, STATE Passaic, NJ	AVERAGE SALARY RANGE $64,967 - $83,105	COMPARE TO Union City, NJ

See salaries for Customer Support Lead in locations close to Union City, NJ. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Union City, New Jersey

According to the United States Census Bureau, the city had a total area of 1.283 square miles (3.322 km2), all of which is land. Part of the New York metropolitan area, it is one of the municipalities which comprise North Hudson, New Jersey. Located atop the ridge of the lower Hudson Palisades (just south of the highest point in the county), many of its streets offer glimpses and views of the surrounding municipalities, the New York City skyline, and the New Jersey Meadowlands. The city is bisected by New Jersey Route 495, a vehicular cut built in conjunction with the Lincoln Tunnel. Soon afte...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Support Lead in Union City, NJ

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Support Team Lead	LOCATION Union City, NJ	MINIMUM SALARY $55,699	MAXIMUM SALARY $71,325
JOB TITLE Technical Customer Support Specialist IV	LOCATION Union City, NJ	MINIMUM SALARY $111,817	MAXIMUM SALARY $145,238
JOB TITLE Customer Lead	LOCATION Union City, NJ	MINIMUM SALARY $31,051	MAXIMUM SALARY $43,349
JOB TITLE Customer Service and Support Team Leader	LOCATION Union City, NJ	MINIMUM SALARY $65,060	MAXIMUM SALARY $83,310
JOB TITLE Technical Customer Support Director	LOCATION Union City, NJ	MINIMUM SALARY $188,223	MAXIMUM SALARY $228,725
JOB TITLE Customer Service Lead	LOCATION Union City, NJ	MINIMUM SALARY $65,812	MAXIMUM SALARY $84,186

The Customer Support Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Union City, NJ that might be a good fit for the type of job and salary you are looking for.

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65812

84186

About Union City, New Jersey According to the United States Census Bureau, the city had a total area of 1.283 square miles (3.322 km2), all of which is land. Part of the New York ....More

Union City, New Jersey area prices were up 1.6% from a year ago

Customer Support Lead Salary in popular cities: Newark, Jersey City, Paterson

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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