Director of Call Center Operations Salary in Columbus, GA

Change City

How much does a Director of Call Center Operations make in Columbus, GA? The average Director of Call Center Operations salary in Columbus, GA is $156,956 as of March 26, 2024, but the salary range typically falls between $136,999 and $178,531. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Search Director of Call Center Operations Jobs in Columbus, GA

How to Become a CTO

Develop a Job description

Pay Equity

Salary range for a Director of Call Center Operations

$136,999 to $178,531

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Director of Call Center Operations Salary:
Select State
Select City in GA
Choose Similar Job
Pick Related Category
View Cost of Living in Columbus, Georgia

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Director of Call Center Operations

Review the job openings and experience requirements for the Director of Call Center Operations job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Director of Call Center Operations.

Search Director of Call Center Operations Job Openings

Job Openings for Director of Call Center Operations in Columbus, GA

Travel Nurse RN - Director of Nursing - $4,162 per week

Talent4Health - Sidney , MT

Sidney Health Center is seeking a Director of Nurses to join our I CARE team in the Extended Care ... Essential duties of the position include day to day operations of the nursing department. If you ...

Vivian Health - 4 days ago

PSA Supervisor (Call Center Supervisor) Vista Bilingual - #4024

TrueCare - San Marcos , CA

The PSA Supervisor is responsible for overseeing and coordinating daily operations for the Patient ... Work closely with Director of PRE to ensure departmental goals are being achieved; advise manager ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 55 days ago

Receptionist/Call Center Agent

Alaska Behavioral Health - Anchorage , AK

... day operations of AKBH clinics, including check-in/check-out processes. * Communicate and ... Provide information about AKBH services and direct calls to the appropriate personnel. * Schedule ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 33 days ago

Registered Nurse - Triage Call Center

Watts Healthcare - Los Angeles , CA

... and/or directing patient for appropriate care. ESSENTIAL JOB FUNCTIONS: * Receives incoming ... Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations

ZipRecruiter - 87 days ago

Site Operations Manager

Tiburcio Vasquez Health Center - Hayward , CA

Under the guidance of the Associate Director of Clinic Operations, the Site Operations Manager ... call-ins * Acts as a resource for supervisors, providing guidance, coaching, and supervision to ...

LinkedIn - 73 days ago

Site Director - Vancouver

Lilac Learning Center - Tacoma , WA

... of working with individuals with severe behavior. Please feel free to call with any questions! Job Description The Site Director oversees daily operations and supervises Special Education Programming ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 11 days ago

What does a Director of Call Center Operations do?

Common responsibilities of a Director of Call Center Operations

Maintains and improves Call Center operations by monitoring system performance.

December 01, 2022

Provide strong, dynamic leadership that mentors, develops, and guides team members to efficiently leverage the value of every call for maximum client and member satisfaction.

January 07, 2023

Lead and ensure profitability and growth of all programs at the site and drive revenue growth by leveraging knowledge of business objectives and operations.

January 24, 2023

Demonstratean extraordinary passion for success.

March 21, 2023

Builds out data driven business processes to help improve sales strategies and improve deficiencies in the business as a whole.

March 24, 2023

Monitors daily call flow and works closely with marketing to control data flow and daily budget for leads.

May 05, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Director of Call Center Operations Salary By Experience Levels in Columbus, GA

How much should you be earning in Director of Call Center Operations in Columbus, GA based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Director of Call Center Operations in Columbus, GA

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Call Center Operations Salary By Level of Education in Columbus, GA

Do you know how much should you be paid for a Director of Call Center Operations position in Columbus, GA based on your education level?

Tell us about your education and see an estimate of earnings for Director of Call Center Operations in Columbus, GA and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Director of Call Center Operations in Columbus, GA

Average Base Salary

Core compensation

136999

178531

156956

Average Total Cash Compensation

Includes base and annual incentives

154682

215092

182507

What is the average salary for Director of Call Center Operations in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Call Center Operations in Columbus, GA. The base salary for Director of Call Center Operations ranges from $136,999 to $178,531 with the average base salary of $156,956. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $154,682 to $215,092 with the average total cash compensation of $182,507.

View Average Salary for Director of Call Center Operations as table

	Average Salary	Average Salary Range
Base Salary	$156,956	$136,999 - $178,531
Bonus	$25,552	$17,683 - $36,561
Total Pay	$182,507	$154,682 - $215,092

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Call Center Operations Salary Near Columbus, GA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Columbus, GA
CITY, STATE Auburn, AL	AVERAGE SALARY RANGE $139,075 - $181,236	COMPARE TO Columbus, GA
CITY, STATE Macon, GA	AVERAGE SALARY RANGE $143,145 - $186,540	COMPARE TO Columbus, GA
CITY, STATE Albany, GA	AVERAGE SALARY RANGE $141,656 - $184,600	COMPARE TO Columbus, GA
CITY, STATE Montgomery, AL	AVERAGE SALARY RANGE $138,201 - $180,097	COMPARE TO Columbus, GA
CITY, STATE Dothan, AL	AVERAGE SALARY RANGE $132,607 - $172,807	COMPARE TO Columbus, GA
CITY, STATE Prattville, AL	AVERAGE SALARY RANGE $138,201 - $180,097	COMPARE TO Columbus, GA

See salaries for Director of Call Center Operations in locations close to Columbus, GA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Columbus, Georgia

Columbus is one of Georgia's three Fall Line Cities, along with Augusta and Macon. The Fall Line is where the hilly lands of the Piedmont plateau meet the flat terrain of the coastal plain. As such, Columbus has a varied landscape of rolling hills on the north side and flat plains on the south. The fall line causes rivers in the area to decline rapidly towards sea level. Textile mills were established here in the 19th and early 20th centuries to take advantage of the water power from the falls. Columbus was developed along the Chattahoochee River. Interstate 185 runs east of the city, with acc...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Call Center Operations in Columbus, GA

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Call Center Operations Director	LOCATION Columbus, GA	MINIMUM SALARY $133,400	MAXIMUM SALARY $182,400
JOB TITLE Call Center Operations Manager	LOCATION Columbus, GA	MINIMUM SALARY $73,500	MAXIMUM SALARY $102,100
JOB TITLE Nurse Call Center Director	LOCATION Columbus, GA	MINIMUM SALARY $113,720	MAXIMUM SALARY $155,700
JOB TITLE Call Center Operations Senior Manager	LOCATION Columbus, GA	MINIMUM SALARY $113,300	MAXIMUM SALARY $150,400
JOB TITLE Director Of Call Center	LOCATION Columbus, GA	MINIMUM SALARY $149,953	MAXIMUM SALARY $205,084
JOB TITLE Call Center Operations Supervisor	LOCATION Columbus, GA	MINIMUM SALARY $62,064	MAXIMUM SALARY $78,576

The Director of Call Center Operations job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Columbus, GA that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

136999

178531

About Columbus, Georgia Columbus is one of Georgia's three Fall Line Cities, along with Augusta and Macon. The Fall Line is where the hilly lands of the Piedmont plateau meet....More

Columbus, Georgia area prices were up 1.5% from a year ago

Director of Call Center Operations Salary in popular cities: Atlanta, Augusta, Macon

Recently searched related titles: Director Of Crm, Services Director, Call Center Site Director

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role