Director of Call Center Operations Salary

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How much does a Director of Call Center Operations make? The average Director of Call Center Operations salary is $176,553 as of March 26, 2024, but the salary range typically falls between $154,105 and $200,822. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Salary range for a Director of Call Center Operations
$154,105 to $200,822
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Job Openings for Director of Call Center Operations
Travel Nurse RN - Director of Nursing - $4,162 per week
Talent4Health - Sidney , MT
Sidney Health Center is seeking a Director of Nurses to join our I CARE team in the Extended Care ... Essential duties of the position include day to day operations of the nursing department. If you ...
Vivian Health - 1 day ago
Director of Training, Military Programs
VetJobs - Arlington , VA
We are currently recruiting for a Director of Training. We are currently recruiting for a ... Maintains knowledge of contact/call center operations and fee assistance program policies and ...
Lensa - 15 days ago
Bilingual Call Center Representative
In the Network LLC - Atlanta , GA
Direct phone calls as needed * Maintain contact lists * Monitor deadlines and juggle calendars ... Satisfactory knowledge of day-to-day operations of a legal office * Computer literacy * Proficiency ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago
Receptionist/Call Center Agent
Alaska Behavioral Health - Anchorage , AK
... day operations of AKBH clinics, including check-in/check-out processes. * Communicate and ... Provide information about AKBH services and direct calls to the appropriate personnel. * Schedule ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 30 days ago
Registered Nurse - Triage Call Center
Watts Healthcare - Los Angeles , CA
... and/or directing patient for appropriate care. ESSENTIAL JOB FUNCTIONS: * Receives incoming ... Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations
ZipRecruiter - 84 days ago
Site Operations Manager
Tiburcio Vasquez Health Center - Hayward , CA
Under the guidance of the Associate Director of Clinic Operations, the Site Operations Manager ... call-ins * Acts as a resource for supervisors, providing guidance, coaching, and supervision to ...
LinkedIn - 70 days ago

Director of Call Center Operations Salary in Major Cities

This chart shows the salary comparison for Director of Call Center Operations between major cities. San Francisco City consistently ranks #1 as of March 26, 2024. Click on the chart to see the detail salary data for Director of Call Center Operations in each city.

Director of Call Center Operations Salary by City

Click to see the salary for Director of Call Center Operations in these major U.S. cities.
City Name Average Salary
San Francisco, CA $220,691
Washington, DC $196,504
Miami, FL $170,374
Chicago, IL $185,204
Boston, MA $197,916
New York, NY $206,214
Dallas, TX $174,258
If you'd like know Director of Call Center Operations Salary in other cities, then please select a city in

Average Salary Range for Director of Call Center Operations

Average Base Salary

Core compensation

 
 
 
154105
200822
176553

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
173996
241948
205295
What is the average salary for Director of Call Center Operations in 2024?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Call Center Operations in the United States. The base salary for Director of Call Center Operations ranges from $154,105 to $200,822 with the average base salary of $176,553. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $173,996 to $241,948 with the average total cash compensation of $205,295.

View Average Salary for Director of Call Center Operations as table

Average Salary Average Salary Range
Base Salary $176,553 $154,105 - $200,822
Bonus $28,742 $19,891 - $41,126
Total Pay $205,295 $173,996 - $241,948
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

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154105
200822

 

Comments about Director of Call Center Operations

What's the difference between Call Center Operations Director and Director of Call Center Operations?
According to our latest salary estimation on March 26, 2024. The average salary of Director of Call Center Operations is $176,553, and the average salary of Call Center Operations Director is $177,300. The average salary of Call Center Operations Director is higher than Director of Call Center Operations. ( 2024-03-27 salary.com )
I am a Director of Call Center Operations, which location’s salary is higher, Oxnard, CA or Hutchinson, KS?
Oxnard, CA typically sees higher pay than Hutchinson, KS for Director of Call Center Operations. a Director of Call Center Operations Salary in Oxnard, CA is $189,265 as of March 26, 2024; a Director of Call Center Operations Salary in Hutchinson, KS is $163,135 as of March 26, 2024. ( 2024-03-27 salary.com )

Director of Call Center Operations Frequently Asked Questions

Why does the salary of a Director of Call Center Operations vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2024-03-27 salary.com )
What are the Pay Factors for Director of Call Center Operations?
Salary ranges for a Director of Call Center Operations can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2024-03-27 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2024-03-27 salary.com )

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Last Update: March 26, 2024