How much does a Director of Call Center Operations make? The average Director of Call Center Operations salary is $84,933 as of January 26, 2024, but the salary range typically falls between $77,158 and $93,713. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Job Openings for Director of Call Center Operations
British Swim School of The Bay Area - South San Francisco , CA
... The Call Center Manager at British Swim School Bay Area recruits, trains, coaches, develops and ... Roles and Responsibilities Reports to and communicates directly with the Director of Operations and ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 29 days ago
The Care Coordinator is responsible to arrange and manage patient care as directed by the health ... Under the remote supervision of a clinical operation leader and local leader, the Retail health ...
ZipRecruiter - Today
WellSpace Health - Sacramento , CA
Director of Health Center Operations Department: Ambulatory Care Location: Administration Reports ... call home. We see you and are here for you. To that end, we have committed ourselves to finding ...
ZipRecruiter - 1 day ago
Gold Coast Health Plan - Camarillo , CA
This pivotal role involves overseeing all aspects of contact center operations to ensure ... call outcomes for tracking and trending purposes. This position manages all aspects of running an ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 44 days ago
Cross Country Workforce Solutions Group - Ontario , CA
Our national operations center is located in Southern California. CCWSG provides clinical and non ... We are a part of the Cross Country Healthcare family, a market-leading workforce solutions, tech ...
ZipRecruiter - 71 days ago
GA Foods - Saint Petersburg , FL
GA Foods is seeking an experienced Customer Care (Call Center) Supervisor to join its team at its ... of the Care Center and providing direct support for Field Service Representatives, ensuring ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Call Center Operations Salary in Major Cities

This chart shows the salary comparison for Director of Call Center Operations between major cities. San Francisco City consistently ranks #1 as of January 26, 2024. Click on the chart to see the detail salary data for Director of Call Center Operations in each city.
Click to see the salary for Director of Call Center Operations in these major U.S. cities.
City Name Average Salary
San Francisco, CA $106,167
Washington, DC $94,548
Miami, FL $82,429
Chicago, IL $89,596
Boston, MA $95,694
New York, NY $99,797
Dallas, TX $84,381
If you'd like know Director of Call Center Operations Salary in other cities, then please select a city in

Average Base Salary

Core compensation

 
 
 
77158
93713
84933

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
78661
97339
87127
What is the average salary for Director of Call Center Operations in 2024?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Call Center Operations in the United States. The base salary for Director of Call Center Operations ranges from $77,158 to $93,713 with the average base salary of $84,933. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $78,661 to $97,339 with the average total cash compensation of $87,127.
Average Salary Average Salary Range
Base Salary $84,933 $77,158 - $93,713
Bonus $2,194 $1,503 - $3,626
Total Pay $87,127 $78,661 - $97,339
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Director of Call Center Operations, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
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77158
93713

 

What's the difference between Call Center Operations Director and Director of Call Center Operations?
According to our latest salary estimation on January 26, 2024. The average salary of Director of Call Center Operations is $84,933, and the average salary of Call Center Operations Director is $177,000. The average salary of Call Center Operations Director is higher than Director of Call Center Operations. ( 2024-01-26 salary.com )
I am a Director of Call Center Operations, which location’s salary is higher, Lowell, MA or Pensacola, FL?
Lowell, MA typically sees higher pay than Pensacola, FL for Director of Call Center Operations. a Director of Call Center Operations Salary in Lowell, MA is $92,654 as of January 26, 2024; a Director of Call Center Operations Salary in Pensacola, FL is $76,950 as of January 26, 2024. ( 2024-01-26 salary.com )
Why does the salary of a Director of Call Center Operations vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2024-01-26 salary.com )
What are the Pay Factors for Director of Call Center Operations?
Salary ranges for a Director of Call Center Operations can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2024-01-26 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2024-01-26 salary.com )

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Last Update: January 26, 2024