Director of Call Center Operations Salary in New York, NY

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How much does a Director of Call Center Operations make in New York, NY? The average Director of Call Center Operations salary in New York, NY is $206,214 as of March 26, 2024, but the salary range typically falls between $179,995 and $234,560. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Call Center Operations

$179,995 to $234,560

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Director of Call Center Operations

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Job Openings for Director of Call Center Operations in New York, NY

Director of Operations

The Evans Network of Companies - Fort Washington , PA

... the 24/7 Call Center, Broker Carrier Setup, Central Dispatch, Planning Group, and Heavy Haul ... of 4+ direct reports * Trucking industry experience * Operations Transportation Management ...

LinkedIn - Today

Travel Nurse RN - Director of Nursing - $4,162 per week

Talent4Health - Sidney , MT

Sidney Health Center is seeking a Director of Nurses to join our I CARE team in the Extended Care ... Essential duties of the position include day to day operations of the nursing department. If you ...

Vivian Health - 1 day ago

PSA Supervisor (Call Center Supervisor) Vista Bilingual - #4024

TrueCare - San Marcos , CA

The PSA Supervisor is responsible for overseeing and coordinating daily operations for the Patient ... Work closely with Director of PRE to ensure departmental goals are being achieved; advise manager ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 52 days ago

Receptionist/Call Center Agent

Alaska Behavioral Health - Anchorage , AK

... day operations of AKBH clinics, including check-in/check-out processes. * Communicate and ... Provide information about AKBH services and direct calls to the appropriate personnel. * Schedule ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 30 days ago

Registered Nurse - Triage Call Center

Watts Healthcare - Los Angeles , CA

... and/or directing patient for appropriate care. ESSENTIAL JOB FUNCTIONS: * Receives incoming ... Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations

ZipRecruiter - 84 days ago

Financial Call Center Professional

Cetera Financial Group - Saint Cloud , MN

... of their business, including brokerage operations, advisory accounts, transfers, direct business ... Maintain minimum call handling requirements and quality review scores while adhering to assigned ...

LinkedIn - 26 days ago

What does a Director of Call Center Operations do?

Common responsibilities of a Director of Call Center Operations

Maintains and improves Call Center operations by monitoring system performance.

December 01, 2022

Provide strong, dynamic leadership that mentors, develops, and guides team members to efficiently leverage the value of every call for maximum client and member satisfaction.

January 07, 2023

Lead and ensure profitability and growth of all programs at the site and drive revenue growth by leveraging knowledge of business objectives and operations.

January 24, 2023

Demonstratean extraordinary passion for success.

March 21, 2023

Builds out data driven business processes to help improve sales strategies and improve deficiencies in the business as a whole.

March 24, 2023

Monitors daily call flow and works closely with marketing to control data flow and daily budget for leads.

May 05, 2023

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Director of Call Center Operations Salary By Experience Levels in New York, NY

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Call Center Operations Salary By Level of Education in New York, NY

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Director of Call Center Operations in New York, NY

Average Base Salary

Core compensation

179995

234560

206214

Average Total Cash Compensation

Includes base and annual incentives

203227

282596

239785

What is the average salary for Director of Call Center Operations in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Call Center Operations in New York, NY. The base salary for Director of Call Center Operations ranges from $179,995 to $234,560 with the average base salary of $206,214. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $203,227 to $282,596 with the average total cash compensation of $239,785.

View Average Salary for Director of Call Center Operations as table

	Average Salary	Average Salary Range
Base Salary	$206,214	$179,995 - $234,560
Bonus	$33,571	$23,232 - $48,036
Total Pay	$239,785	$203,227 - $282,596

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Call Center Operations Salary Near New York, NY

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO New York, NY
CITY, STATE West New York, NJ	AVERAGE SALARY RANGE $181,073 - $235,966	COMPARE TO New York, NY
CITY, STATE Hoboken, NJ	AVERAGE SALARY RANGE $181,073 - $235,966	COMPARE TO New York, NY
CITY, STATE Union City, NJ	AVERAGE SALARY RANGE $181,073 - $235,966	COMPARE TO New York, NY
CITY, STATE Jersey City, NJ	AVERAGE SALARY RANGE $181,073 - $235,966	COMPARE TO New York, NY
CITY, STATE Bronx, NY	AVERAGE SALARY RANGE $181,073 - $235,966	COMPARE TO New York, NY
CITY, STATE Brooklyn, NY	AVERAGE SALARY RANGE $181,073 - $235,966	COMPARE TO New York, NY

See salaries for Director of Call Center Operations in locations close to New York, NY. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About New York, New York

The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estimated 2017 population of 8,622,698 distributed over a land area of about 302.6 square miles (784 km2), New York is also the most densely populated major city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area, the largest metropolitan area in the world by urban landmass and one of the world's most populous megacities, with an estimated 20,320,876 people in its 2017 M...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Director of Call Center Operations job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in New York, NY that might be a good fit for the type of job and salary you are looking for.

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179995

234560

About New York, New York The City of New York, usually called either New York City (NYC) or simply New York (NY), is the most populous city in the United States. With an estim....More

New York, New York area prices were up 1.6% from a year ago

Director of Call Center Operations Salary in popular cities: Buffalo, Rochester, Yonkers

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