Hourly Wage for Director of Customer Care Salary in the United States

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How much does a Director of Customer Care make hourly in the United States? The average hourly wage for a Director of Customer Care in the United States is $85 as of March 26, 2024, but the salary range typically falls between $74 and $97. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$74 to $97

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Director of Customer Care

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Job Openings for Director of Customer Care

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 7 days ago

Assistant Director Of Operations - Bilingual

Vida Integrated Health - Renton - Renton , WA

Experience in the healthcare field and general knowledge of health insurance is a great advantage ... Work in tandem with the Clinic Manager to ensure front desk and customer service practices are ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Director of Services

DiagnosTechs - Clinical & Research Laboratory - Federal Way , WA

We seek a motivated Director of Services to develop and coach our service departments to provide ... Supervise Customer Care, Shipping and Receiving, and Medical Support staff. Shipping and Receiving

LinkedIn - 32 days ago

Director of Nursing

Wallick Communities - Traverse City , MI

Care * Character * Collaboration Working at Wallick Communities: Diversity, equity, inclusion, plus ... You have great customer service skills, and are flexible, compassionate, and dependable. Previous ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

Director of Quality Assurance and Compliance

Waiakea Inc - Hilo , HI

FSA & Dependent Care FSA with $500 employer contribution * Discounted gym memberships * Discounted ... Primary plant liaison with the Customer Service, Corporate and with consumers for quality and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Director of Revenue Cycle

Integrated Pain Management Medical Group, Inc. - Walnut Creek , CA

The Director of RCM will report to the CFO and work closely with the CFO and VP of Finance. This ... healthcare reimbursement environment. * Manages difficult or emotional customer situations

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

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Director of Customer Care Salary by State

Understand the total hourly compensation opportunity for a Director of Customer Care, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

Average Total Hourly Cash Compensation

Includes base and short-term incentives

116

These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Director of Customer Care in the United States. The average hourly rate for Director of Customer Care ranges from $74 to $97 with the average hourly pay of $85. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $84 to $116 with the average total hourly cash compensation of $99.

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