How much does a Director of Customer Care make? The average Director of Customer Care salary is $94,718 as of April 26, 2022, but the salary range typically falls between $78,692 and $107,906. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Job Openings for Director of Customer Care
Consulate Health Care - Norfolk , VA
Daily follow up of Consulate patients returned to the hospital with communication to the Director of Clinical Services regarding admission to acute care setting and next steps. Any customer service ...
JobCase - 5 days ago
CHP - Christiansburg , VA
Customer Care Specialist: The Community Housing Partners (CHP) Customer Care Specialist provides ... of professional discretion. • Ability to set goals and work in a self-directed manner to meet ...
Upward.net - 59 days ago
Watsco Inc. - Richmond , VA
The Regional Director, Customer Experience will be a high-energy and coaching-focused leader ... Care, Customer Assurance, and Warranty teams. * Responsible for managing a large group of Regional ...
Upward.net - 39 days ago
MetroNet Inc. - Virginia Beach , VA
Senior Director of OSP Construction! At MetroNet, we pride ourselves on providing cutting-edge ... customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic ...
Latpro - Diversity Jobs - 2 days ago
The Wellington at Lake Manassas Independent, Assisted Living and Memory Care Community - Gainesville , VA
Reports to and is supervised by the Administrator and Corporate Director of Marketing and ... Must have strong customer service skills. * Must be able to exert up to 25 lbs. of force ...
Upward.net - 63 days ago
Think Healthcare Resources - Henrico , VA
We are Think Human Capital and Think Healthcare Resources. ThinkHCR is a Nationwide Recruiting firm ... Review, investigate and resolve customer grievances in cooperation with the Administrator
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 56 days ago

Director of Customer Care Salary in Major Cities

This chart shows the salary comparison for Director of Customer Care between major cities. San Francisco City consistently ranks #1 as of April 26, 2022. Click on the chart to see the detail salary data for Director of Customer Care in each city.
Click to see the salary for Director of Customer Care in these major U.S. cities.
City Name Average Salary
San Francisco, CA $118,398
Washington, DC $105,440
Miami, FL $92,209
Chicago, IL $100,486
Boston, MA $106,719
New York, NY $113,946
Dallas, TX $94,103
If you'd like know Director of Customer Care Salary in other cities, then please select a city in

Average Base Salary

Core compensation

 
 
 
78692
107906
94718

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
80501
113682
96484
What is the average salary for Director of Customer Care in 2022?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in the United States. The base salary for Director of Customer Care ranges from $78,692 to $107,906 with the average base salary of $94,718. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $80,501 to $113,682 with the average total cash compensation of $96,484.
Average Salary Average Salary Range
Base Salary $94,718 $78,692 - $107,906
Bonus $1,766 $1,809 - $5,776
Total Pay $96,484 $80,501 - $113,682
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Director of Customer Care, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
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78692
107906

 

What's the difference between Customer Care Director and Director of Customer Care?
According to our latest salary estimation on April 26, 2022. The average salary of Director of Customer Care is $94,718, and the average salary of Customer Care Director is $154,700. The average salary of Customer Care Director is higher than Director of Customer Care. ( 2022-04-26 salary.com )
I am a Director of Customer Care, which location’s salary is higher, San Bernardino, CA or Arlington, MA?
Arlington, MA typically sees higher pay than San Bernardino, CA for Director of Customer Care. a Director of Customer Care Salary in Arlington, MA is $106,719 as of April 26, 2022; a Director of Customer Care Salary in San Bernardino, CA is $100,907 as of April 26, 2022. ( 2022-04-26 salary.com )
Why does the salary of a Director of Customer Care vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2022-04-26 salary.com )
What are the Pay Factors for Director of Customer Care?
Salary ranges for a Director of Customer Care can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2022-04-26 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2022-04-26 salary.com )

Last Update: April 26, 2022