How much does a Director of Customer Care make? The average Director of Customer Care salary is $176,307 as of January 26, 2024, but the salary range typically falls between $153,562 and $200,848. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Job Openings for Director of Customer Care
Provide weekly service status reports to the Customer Care Manager/Director of Construction. * Route copies of all back-up documentation to the appropriate parties. * Approve all service-related ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 19 days ago
Become part of this exciting opportunity with the OneTouch Direct family and start earning great ... Handling calls through a blended call queue working customers through the sales cycle through ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 52 days ago
Cochran Inc. - Seattle , WA
Director of CRM & Marketing Automation Reports to: VP of Marketing Location: On Site (Seattle, WA ... Care about each other & show it - Trust and empower people - Practice humility and appreciation ...
ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 46 days ago
Our team of professionals takes pride in providing high quality products, comprehensive product ... S. and Canadian Sales Force and Sales Directors by providing any administrative information they ...
ZipRecruiter - 45 days ago
Care Team Solutions - Prairie City , OR
Care Team Solutions is seeking a travel nurse RN Director of Nursing for a travel nursing job in ... You won't get shuffled to some customer service rep when a problem pops up. * If we screw up ...
Vivian Health - 6 days ago
VITAS Healthcare - San Francisco , CA
Travels with team members to coach, train and develop relationships with customers while ... Proficiency in healthcare and market knowledge in order to execute strategies for growth ...
LinkedIn - 48 days ago

Director of Customer Care Salary in Major Cities

This chart shows the salary comparison for Director of Customer Care between major cities. San Francisco City consistently ranks #1 as of January 26, 2024. Click on the chart to see the detail salary data for Director of Customer Care in each city.
Click to see the salary for Director of Customer Care in these major U.S. cities.
City Name Average Salary
San Francisco, CA $220,384
Washington, DC $196,265
Miami, FL $171,108
Chicago, IL $185,986
Boston, MA $198,645
New York, NY $207,161
Dallas, TX $175,161
If you'd like know Director of Customer Care Salary in other cities, then please select a city in

Average Base Salary

Core compensation

 
 
 
153562
200848
176307

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
172261
243290
205113
What is the average salary for Director of Customer Care in 2024?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in the United States. The base salary for Director of Customer Care ranges from $153,562 to $200,848 with the average base salary of $176,307. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $172,261 to $243,290 with the average total cash compensation of $205,113.
Average Salary Average Salary Range
Base Salary $176,307 $153,562 - $200,848
Bonus $28,806 $18,699 - $42,442
Total Pay $205,113 $172,261 - $243,290
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Director of Customer Care, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
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153562
200848

 

What's the difference between Customer Care Director and Director of Customer Care?
According to our latest salary estimation on January 26, 2024. The average salary of Director of Customer Care is $176,307, and the average salary of Customer Care Director is $174,600. The average salary of Customer Care Director is lower than Director of Customer Care. ( 2024-01-26 salary.com )
I am a Director of Customer Care, which location’s salary is higher, Lowell, MA or Pensacola, FL?
Lowell, MA typically sees higher pay than Pensacola, FL for Director of Customer Care. a Director of Customer Care Salary in Lowell, MA is $192,333 as of January 26, 2024; a Director of Customer Care Salary in Pensacola, FL is $159,734 as of January 26, 2024. ( 2024-01-26 salary.com )
Why does the salary of a Director of Customer Care vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2024-01-26 salary.com )
What are the Pay Factors for Director of Customer Care?
Salary ranges for a Director of Customer Care can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2024-01-26 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2024-01-26 salary.com )

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Last Update: January 26, 2024