Director of Customer Care Salary in Burnsville, MN

Change City

How much does a Director of Customer Care make in Burnsville, MN? The average Director of Customer Care salary in Burnsville, MN is $186,793 as of March 26, 2024, but the salary range typically falls between $163,043 and $212,470. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Search Director of Customer Care Jobs in Burnsville, MN

How to Become a CTO

Develop a Job description

Pay Equity

Salary range for a Director of Customer Care

$163,043 to $212,470

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Director of Customer Care Salary:
Select State
Select City in MN
Choose Similar Job
Pick Related Category
View Cost of Living in Burnsville, Minnesota

For Employees

Get a Salary Increase

Analyze the market and your qualifications to negotiate your salary with confidence.

Search Job Openings

Search thousands of open positions to find your next opportunity.

For Employers

Adjust Employee Salary

Individualize employee pay based on unique job requirements and personal qualifications.

Price My Industry Jobs

Get the latest market price for benchmark jobs and jobs in your industry.

Director of Customer Care

Review the job openings and experience requirements for the Director of Customer Care job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Director of Customer Care.

Search Director of Customer Care Job Openings

Job Openings for Director of Customer Care in Burnsville, MN

Director of Rehabilitation

Creative Solutions in Healthcare - East - Dallas , TX

Manages rehab staffing levels and patient care levels to meet clinical and operational needs ... strong customer relations at all times. * Manages productivity standard to meet clinical and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 2 days ago

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

Director of Health & Wellness (RN) - Senior Living

Distinctive Living - Clifton , NJ

We deeply care about our team-members and partners and strive to provide a culture where people ... Bachelor's degree strongly preferred in Nursing/Business, Customer Service, or a field related to ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Memory Support & Resident Experience

Maumee Pointe Senior Living - Maumee , OH

Welcome to Distinctive Living , we're seeking a Director of Memory Support & Resident Experience ... customer relations preferred. * 3+ years of experience in a Dementia care setting preferred

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Health and Wellness

Mira Vie - Montville , NJ

We deeply care about our team-members and partners and strive to provide a culture where people ... Bachelor's degree strongly preferred in Nursing/Business, Customer Service, or a field related to ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 3 days ago

Assistant Director Of Operations - Bilingual

Vida Integrated Health - Renton - Renton , WA

Experience in the healthcare field and general knowledge of health insurance is a great advantage ... Work in tandem with the Clinic Manager to ensure front desk and customer service practices are ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 3 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Director of Customer Care Salary By Experience Levels in Burnsville, MN

How much should you be earning in Director of Customer Care in Burnsville, MN based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Director of Customer Care in Burnsville, MN

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Burnsville, MN

Do you know how much should you be paid for a Director of Customer Care position in Burnsville, MN based on your education level?

Tell us about your education and see an estimate of earnings for Director of Customer Care in Burnsville, MN and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Director of Customer Care in Burnsville, MN

Average Base Salary

Core compensation

163043

212470

186793

Average Total Cash Compensation

Includes base and annual incentives

184088

255981

217202

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Burnsville, MN. The base salary for Director of Customer Care ranges from $163,043 to $212,470 with the average base salary of $186,793. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $184,088 to $255,981 with the average total cash compensation of $217,202.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$186,793	$163,043 - $212,470
Bonus	$30,409	$21,044 - $43,512
Total Pay	$217,202	$184,088 - $255,981

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Burnsville, MN

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Burnsville, MN
CITY, STATE Lakeville, MN	AVERAGE SALARY RANGE $163,166 - $212,630	COMPARE TO Burnsville, MN
CITY, STATE Eden Prairie, MN	AVERAGE SALARY RANGE $163,906 - $213,594	COMPARE TO Burnsville, MN
CITY, STATE Minnetonka, MN	AVERAGE SALARY RANGE $164,184 - $213,956	COMPARE TO Burnsville, MN
CITY, STATE Minneapolis, MN	AVERAGE SALARY RANGE $164,184 - $213,956	COMPARE TO Burnsville, MN
CITY, STATE Saint Paul, MN	AVERAGE SALARY RANGE $164,184 - $213,956	COMPARE TO Burnsville, MN
CITY, STATE Rochester, MN	AVERAGE SALARY RANGE $154,490 - $201,324	COMPARE TO Burnsville, MN

See salaries for Director of Customer Care in locations close to Burnsville, MN. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Burnsville, Minnesota

Burnsville (/ˈbɜːrnzvɪl/) is a city 15 miles (24 km) south of downtown Minneapolis in Dakota County in the State of Minnesota. The city lies on the south bank of the Minnesota River, upstream from its confluence with the Mississippi River. Burnsville and nearby suburbs form the southern portion of Minneapolis–Saint Paul, the fifteenth largest metropolitan area in the United States, with about 3.6 million residents. According to the 2010 census, the population is 61,481. Burnsville has many attractions, including its regional mall, Burnsville Center. The city is also a recreational attraction w...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Burnsville, MN

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Burnsville, MN	MINIMUM SALARY $160,900	MAXIMUM SALARY $210,300
JOB TITLE Customer Service Director	LOCATION Burnsville, MN	MINIMUM SALARY $160,893	MAXIMUM SALARY $210,204
JOB TITLE Customer Care Senior Manager	LOCATION Burnsville, MN	MINIMUM SALARY $128,300	MAXIMUM SALARY $165,400
JOB TITLE Customer Success Director	LOCATION Burnsville, MN	MINIMUM SALARY $155,958	MAXIMUM SALARY $195,586
JOB TITLE Customer Care Executive	LOCATION Burnsville, MN	MINIMUM SALARY $217,090	MAXIMUM SALARY $285,890
JOB TITLE Customer Care Supervisor	LOCATION Burnsville, MN	MINIMUM SALARY $71,000	MAXIMUM SALARY $92,700

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Burnsville, MN that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

163043

212470

About Burnsville, Minnesota Burnsville (/ˈbɜːrnzvɪl/) is a city 15 miles (24 km) south of downtown Minneapolis in Dakota County in the State of Minnesota. The city lies on the so....More

Burnsville, Minnesota area prices were up 1.4% from a year ago

Director of Customer Care Salary in popular cities: Minneapolis, Saint Paul, Rochester

Recently searched related titles: Director Of Crm, Services Director, Call Center Site Director

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role