Director of Customer Care Salary in Waterford, MI

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How much does a Director of Customer Care make in Waterford, MI? The average Director of Customer Care salary in Waterford, MI is $178,442 as of April 24, 2024, but the salary range typically falls between $155,752 and $202,970. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Care

$155,752 to $202,970

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Director of Customer Care

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Job Openings for Director of Customer Care in Waterford, MI

Director of Customer Support and Sales

Ardmore Home Design, Inc. - City of Industry , CA

About the Role Reporting to the Chief Operating Officer, the Director of Customer Support and Sales ... care cards, etc.) * Respond professionally to escalated service inquiries with customers and sales ...

LinkedIn - 7 days ago

Travel Nurse RN - Director of Nursing - $3,636 per week

Genie Healthcare - Helena , MT

Director of Nursing * Discipline: RN * Start Date: 06/02/2024 * Duration: 13 weeks * 40 hours per ... customer care is the key to Genie's success. The management team has 20 years of experience in ...

Vivian Health - 4 days ago

Travel Nurse RN - Director of Nursing - $2,100 per week

Care Team Solutions - Kennebunk , ME

Care Team Solutions is seeking a travel nurse RN Director of Nursing for a travel nursing job in ... You won't get shuffled to some customer service rep when a problem pops up. * If we screw up ...

Vivian Health - 4 days ago

Director of Memory Care

McLoughlin Place Senior Living - Oregon City , OR

The Memory Care Director is responsible for planning and creating meaningful and enriching ... and customer relations * 3+ years of experience in a Dementia care setting * An associate or ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 11 days ago

Director of Admissions

Perimeter Healthcare - Prosper , TX

We strive to build a fully integrated, effective behavioral health care system. Perimeter ... customer service. * Participate in the hospital's leadership team, providing input and feedback on ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 39 days ago

Assistant Director Of Operations - Bilingual

Vida Integrated Health - Renton - Renton , WA

Experience in the healthcare field and general knowledge of health insurance is a great advantage ... Work in tandem with the Clinic Manager to ensure front desk and customer service practices are ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 5 days ago

What does a Director of Customer Care do?

Common responsibilities of a Director of Customer Care

Support and service delivery professionals required.

January 22, 2023

Drive employee engagement and high-performance culture of the Customer Care Operations team, ensuring effective performance management, coaching, and development of the team and creating an environment where people can excel through accountability, encouragement, and empowerment.

September 23, 2022

Create and present cost-benefit analyses regarding recommended changes to CC operations.

October 30, 2022

Demonstrate our five core values of Integrity, Customer Responsiveness, Innovation, Passionate Contribution & Empowerment and Continuous Improvement.

December 06, 2022

Tracks trends, makes decisions based on organized information, and supports decisions with articulate written and verbal communications.

January 31, 2023

Provide effective, constructive and appropriate feedback and leadership to direct reports to foster positive, team atmosphere.

March 15, 2023

Develop and direct the management of the Customer Care Team to ensure customer satisfaction, improved call efficiency, low abandonment and improved employee product knowledge.

April 12, 2023

Train, develop and manage all employees in warranty department in construction knowledge.

April 18, 2023

Meet and exceed customer speed standards including daily adherence to staffing lines, agent hiring, and agent attrition.

April 30, 2023

Prepares or directs the preparation of reports, management analysis, and information to establish business plans and report on the performance of the contact center.

May 17, 2023

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Director of Customer Care Salary By Experience Levels in Waterford, MI

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Care Salary By Level of Education in Waterford, MI

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Average Salary Range for Director of Customer Care in Waterford, MI

Average Base Salary

Core compensation

155752

202970

178442

Average Total Cash Compensation

Includes base and annual incentives

175857

244535

207489

What is the average salary for Director of Customer Care in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Care in Waterford, MI. The base salary for Director of Customer Care ranges from $155,752 to $202,970 with the average base salary of $178,442. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $175,857 to $244,535 with the average total cash compensation of $207,489.

View Average Salary for Director of Customer Care as table

	Average Salary	Average Salary Range
Base Salary	$178,442	$155,752 - $202,970
Bonus	$29,047	$20,105 - $41,566
Total Pay	$207,489	$175,857 - $244,535

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Care Salary Near Waterford, MI

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Waterford, MI
CITY, STATE Pontiac, MI	AVERAGE SALARY RANGE $156,248 - $203,616	COMPARE TO Waterford, MI
CITY, STATE West Bloomfield, MI	AVERAGE SALARY RANGE $156,578 - $204,047	COMPARE TO Waterford, MI
CITY, STATE Farmington, MI	AVERAGE SALARY RANGE $155,571 - $202,734	COMPARE TO Waterford, MI
CITY, STATE Royal Oak, MI	AVERAGE SALARY RANGE $156,065 - $203,378	COMPARE TO Waterford, MI
CITY, STATE Southfield, MI	AVERAGE SALARY RANGE $155,900 - $203,163	COMPARE TO Waterford, MI
CITY, STATE Troy, MI	AVERAGE SALARY RANGE $155,653 - $202,841	COMPARE TO Waterford, MI

See salaries for Director of Customer Care in locations close to Waterford, MI. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Waterford, Michigan

Waterford Township is a charter township in the geographic center of Oakland County, Michigan, United States. In 2012, the population of Waterford Township was 72,166. According to the United States Census Bureau, the township has a total area of 35.3 square miles (91 km2), of which 31.3 square miles (81 km2) is land and 4.0 square miles (10 km2), or 11.22%, is water....

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Care in Waterford, MI

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Director	LOCATION Waterford, MI	MINIMUM SALARY $153,700	MAXIMUM SALARY $200,900
JOB TITLE Customer Service Director	LOCATION Waterford, MI	MINIMUM SALARY $153,697	MAXIMUM SALARY $200,805
JOB TITLE Customer Care Senior Manager	LOCATION Waterford, MI	MINIMUM SALARY $122,600	MAXIMUM SALARY $158,000
JOB TITLE Customer Care Executive	LOCATION Waterford, MI	MINIMUM SALARY $207,390	MAXIMUM SALARY $273,090
JOB TITLE Customer Care Supervisor	LOCATION Waterford, MI	MINIMUM SALARY $67,900	MAXIMUM SALARY $88,500
JOB TITLE Customer Care Manager	LOCATION Waterford, MI	MINIMUM SALARY $89,300	MAXIMUM SALARY $115,500

The Director of Customer Care job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Waterford, MI that might be a good fit for the type of job and salary you are looking for.

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155752

202970

About Waterford, Michigan Waterford Township is a charter township in the geographic center of Oakland County, Michigan, United States. In 2012, the population of Waterford Tow....More

Waterford, Michigan area prices were up 1.2% from a year ago

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role