Director of Customer Success Salary in Portland, OR

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How much does a Director of Customer Success make in Portland, OR? The average Director of Customer Success salary in Portland, OR is $173,714 as of April 24, 2024, but the salary range typically falls between $155,640 and $195,033. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Success

$155,640 to $195,033

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Director of Customer Success

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Job Openings for Director of Customer Success in Portland, OR

Director of Customer Success

Clarra - Mundelein , IL

We are seeking a Director of Customer Success (DCS) to ensure that our customers are able to realize all of the features and benefits of Clarra fully. The Director of Customer Success will be ...

LinkedIn - 84 days ago

Director of Customer Experience and Special Projects

Abnormal Security - San Francisco , CA

As the Director of Customer Experience and Special Projects, you will play a pivotal role in ... Demonstrated success in developing and implementing digital customer engagement strategies and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 14 days ago

Director of Customer Operations

Publishing.com - Austin , TX

Tasked with leading a team of support agents and coaches, this position focuses on ensuring customer success and satisfaction. Embodying a customer-first mentality, the director is committed to ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 62 days ago

Regional Director of Sales - Account Management

Ease Inc - Orange County , CA

This is a newly formed position that will provide the opportunity for an experienced Director of ... Product and Customer Success. * Develop and deliver a comprehensive business plan to drive ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Director of Product Management - Real Time

Treasure Data - Mountain View , CA

Our sophisticated cloud-based customer data platform drives operational efficiency across the ... Success comes from acknowledging, welcoming, and incorporating diverse perspectives. Diverse ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 5 days ago

Director of Business Development

CenTrio - Seattle , WA

Our success is the direct result of the reliability, sustainability, and efficiency we deliver to our nationwide customer base. With 99.99% uptime, 370+ customers in its portfolio, and 130+ million ...

LinkedIn - 3 days ago

What does a Director of Customer Success do?

Common responsibilities of a Director of Customer Success

Lead the team in annual and quarterly planning, keeping track of budget, and reporting on Customer Success initiatives' performance, with a focus on ROI and revenue growth.

January 20, 2023

Drive delivery and success of health checks upon customers' request to move them toward a healthy state, effectively managing customer complaints/escalations.

February 22, 2023

Manage client relationships from signature through renewal, escalating issues when they arise and resolving them in a timely fashion.

February 25, 2023

Provide a clear view of organizational metrics and status to the Executive team with optimization recommendations and needs.

March 10, 2023

Create and manage best practices and methodologies for successful Customer Success engagements throughout the customer lifecycle.

March 28, 2023

Collaborate with product, sales, and marketing to align strategy and execution so that the customer experience is consistent and optimal across all customer-facing activities.

April 05, 2023

Develop and monitor key metrics and objectives across customer support, implementation, and account management, providing insight into customer growth and health.

April 11, 2023

Recruit, motivate, and lead a team of Customer Success Managers to implement the strategy to the highest quality standards.

April 28, 2023

Design, develop and manage key success activities - onboarding, training, adoption, technical support, and advocacy.

May 10, 2023

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Director of Customer Success Salary By Experience Levels in Portland, OR

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Success Salary By Level of Education in Portland, OR

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LEVEL OF EDUCATION

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Average Salary Range for Director of Customer Success in Portland, OR

Average Base Salary

Core compensation

155640

195033

173714

Average Total Cash Compensation

Includes base and annual incentives

176476

232379

200487

What is the average salary for Director of Customer Success in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Success in Portland, OR. The base salary for Director of Customer Success ranges from $155,640 to $195,033 with the average base salary of $173,714. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $176,476 to $232,379 with the average total cash compensation of $200,487.

View Average Salary for Director of Customer Success as table

	Average Salary	Average Salary Range
Base Salary	$173,714	$155,640 - $195,033
Bonus	$26,773	$20,836 - $37,346
Total Pay	$200,487	$176,476 - $232,379

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Success Salary Near Portland, OR

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Portland, OR
CITY, STATE Clackamas, OR	AVERAGE SALARY RANGE $155,413 - $194,748	COMPARE TO Portland, OR
CITY, STATE Gresham, OR	AVERAGE SALARY RANGE $155,413 - $194,748	COMPARE TO Portland, OR
CITY, STATE Lake Oswego, OR	AVERAGE SALARY RANGE $155,611 - $194,997	COMPARE TO Portland, OR
CITY, STATE Vancouver, WA	AVERAGE SALARY RANGE $155,214 - $194,499	COMPARE TO Portland, OR
CITY, STATE Beaverton, OR	AVERAGE SALARY RANGE $155,611 - $194,997	COMPARE TO Portland, OR
CITY, STATE Oregon City, OR	AVERAGE SALARY RANGE $155,014 - $194,248	COMPARE TO Portland, OR

See salaries for Director of Customer Success in locations close to Portland, OR. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Portland, Oregon

Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia rivers. As of 2017, Portland had an estimated population of 647,805, making it the 26th-largest city in the United States, and the second-most populous in the Pacific Northwest (after Seattle). Approximately 2.4 million people live in the Portland metropolitan statistical area (MSA), making it the 25th most populous MSA in the United States. Its Combined Statist...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Success in Portland, OR

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Success Director	LOCATION Portland, OR	MINIMUM SALARY $154,016	MAXIMUM SALARY $193,152
JOB TITLE Customer Success Manager	LOCATION Portland, OR	MINIMUM SALARY $109,195	MAXIMUM SALARY $152,294
JOB TITLE Customer Success/Onboarding Director	LOCATION Portland, OR	MINIMUM SALARY $154,100	MAXIMUM SALARY $193,200
JOB TITLE Director of Customer Success Operations	LOCATION Portland, OR	MINIMUM SALARY $147,808	MAXIMUM SALARY $185,366
JOB TITLE Customer Success Strategic Director	LOCATION Portland, OR	MINIMUM SALARY $148,529	MAXIMUM SALARY $197,285
JOB TITLE Customer Success/Onboarding Manager	LOCATION Portland, OR	MINIMUM SALARY $109,200	MAXIMUM SALARY $152,300

The Director of Customer Success job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Portland, OR that might be a good fit for the type of job and salary you are looking for.

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155640

195033

About Portland, Oregon Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Vall....More

Portland, Oregon area prices were up 3.9% from a year ago

Director of Customer Success Salary in popular cities: Eugene, Salem, Gresham

Recently searched related titles: Director Of Guest Relations, Client Success Director, Director Of Client Experience

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role