How much does a Director of Customer Success make? The average Director of Customer Success salary is $97,510 as of October 28, 2020, but the salary range typically falls between $85,081 and $111,355. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Job Openings for Director of Customer Success
Our customers are counting on us to come through for them, and that's important to all Inkers - no ... Drive success of local markets through effective sales training in stores and skills development of ...
DiversityJobs - 11 days ago
Parsons - Centreville , VA
... of success growing and developing organizations through leadership, intensive customer focus ... The Director will lead a portfolio of complex projects in a variety of technology areas related to ...
Parsons - 45 days ago
NowSecure - Dunn Loring , VA
Our customers include mobile first companies like UBER, the world's biggest banks like Citi, top ... NowSecure is a fantastic opportunity to grow your career and achieve personal success. Join us on ...
DiversityJobs - 50 days ago
Interos - Arlington , VA
The scope of this value proposition extends across a variety of different technology sectors ... We measure success in this role by customer churn and retention, overall customer satisfaction, and ...
DiversityJobs - 29 days ago
Specialists On Call - Reston , VA
Associate Directors of Client Success at SOC Telemed have a unique opportunity to work closely with ... Successful use of CRM applications for documentation and gathering information * Ability to ...
ZipRecruiter - 11 days ago
Signal Vine, Inc - Alexandria , VA
Join us and you will be responsible for developing account strategy, delivering annual customer ... Success roles in SaaS * Experience managing a team of account managers including high profile ...
ZipRecruiter - 26 days ago

Director of Customer Success Salary in Major Cities

This chart shows the salary comparison for Director of Customer Success between major cities. San Francisco City consistently ranks #1 as of October 28, 2020. Click on the chart to see the detail salary data for Director of Customer Success in each city.
Click to see the salary for Director of Customer Success in these major U.S. cities.
City Name Average Salary
San Francisco, CA $121,887
Washington, DC $108,548
Miami, FL $94,927
Chicago, IL $103,447
Boston, MA $109,864
New York, NY $117,304
Dallas, TX $96,876
If you'd like know Director of Customer Success Salary in other cities, then please select a city in

Average Base Salary

Core compensation

 
 
 
85081
111355
97510

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
85081
111355
97510
What is the average salary for Director of Customer Success in 2020?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Success in the United States. The base salary for Director of Customer Success ranges from $85,081 to $111,355 with the average base salary of $97,510. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $85,081 to $111,355 with the average total cash compensation of $97,510.
Average Salary Average Salary Range
Base Salary $97,510 $85,081 - $111,355
Bonus $0 $0 - $0
Total Pay $97,510 $85,081 - $111,355
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Salary.com Estimate Salary Tool provides free, accurate and real-time salary for thousands of careers. Please enter the following pay factors for Director of Customer Success, to get a real-time salary target. If you want to get more detailed salary information, please view Professional Salary Report
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85081
111355

 

What's the difference between Customer Success Strategic Director and Director of Customer Success?
According to our latest salary estimation on October 28, 2020. The average salary of Director of Customer Success is $97,510, and the average salary of Customer Success Strategic Director is $153,090. The average salary of Customer Success Strategic Director is higher than Director of Customer Success. ( 2020-10-28 salary.com )
I am a Director of Customer Success, which location’s salary is higher, Barnstable, MA or New Britain, CT?
New Britain, CT typically sees higher pay than Barnstable, MA for Director of Customer Success. a Director of Customer Success Salary in New Britain, CT is $105,312 as of October 28, 2020; a Director of Customer Success Salary in Barnstable, MA is $102,826 as of October 28, 2020. ( 2020-10-28 salary.com )
Why does the salary of a Director of Customer Success vary from city to city?
The cost of living is tied to salaries. If the expenses are higher in a particular city, then the wage level will be higher as well to afford the people can opportunity to live there. This is why you're always going to make more money in New York City for example, than in a small town. ( 2020-10-28 salary.com )
What are the Pay Factors for Director of Customer Success?
Salary ranges for a Director of Customer Success can vary widely, depending on the city and several other pay factors, including (but not limited to) education level, certifications, additional skills, and work experience. Click here to view Eight Factors That Can Affect Your Pay ( 2020-10-28 salary.com )
How the Pay Factors Influence Your Pay?
Salaries are ultimately dictated by the position being applied to, and hiring company, but there are several important pay factors that come into play based on your individual history that could impact your value to the company. Salary.com's Personal Salary Report will analyze these factors for you to help you maximize your earning potential. ( 2020-10-28 salary.com )

Last Update: October 28, 2020