Director of Customer Success Salary in the United States
Change location

How much does a Director of Customer Success make in the United States? The average Director of Customer Success salary in the United States is $95,292 as of October 30, 2019, but the salary range typically falls between $83,130 and $108,826. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities

Director of Customer Success

Review the job openings and experience requirements for the Director of Customer Success job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Director of Customer Success.

Learn More About

Compensation Packages Employee Flight Risk

Gender Pay Gap Job Openings for This Role

Salary range for a Director of Customer Success

$83,130 to $108,826

View Director of Customer Success Salary by State

View Director of Customer Success Hourly Wages

Search Director of Customer Success Job Openings

Understand the total compensation opportunity for a Director of Customer Success, base salary plus other pay elements

Average Base Salary

Core compensation

83130

108826

95292

Average Total Cash Compensation

Includes base and annual incentives

83130

108826

95292

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Success in the United States. The base salary for Director of Customer Success ranges from $83,130 to $108,826 with the average base salary of $95,292. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $83,130 to $108,826 with the average total cash compensation of $95,292.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

83130

108826

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Search Director of Customer Success Job Openings

Job Openings for Director of Customer Success

Director Of Customer Success and Support

Blue Hexagon Inc. -

... and direct the collection of data to demonstrate value. Drive reference ability and support Marketing programs (case studies, industry webinars, customer success stories etc.). -Travel might be ...

LinkedIn - 9 days ago

Director of Customer Success

ATCSearch - San Francisco , CA

Director of Customer SuccessJoin a rapidly growing Customer Success team in a greenfield of opportunity with an autonomous analytics platform. Your responsibility for the first 6 months in the role ...

SoftPros - 7 days ago

Director of Operations

Ajilon - Seattle , WA

As a key member of the leadership team you will oversee the operational success across different ... customer excellence. Responsibilities: -Manage relationships with vendors and track all pricing ...

Ajilon - 1 day ago

Customer Success Director

Bigleaf Networks -

Customer Success Director If you love the idea of ensuring every Bigleaf customer experiences the full value of Bigleaf, as well as helping define the vision and implementation of a Customer Success ...

LinkedIn - 3 days ago

Director of Operations - Brewpub

Little Creatures - SF , CA

We are excited to be looking for a Director of Operations to power the success of our first North ... deliver an exceptional customer experience through the team of servers, bartenders, hosts ...

Poached Jobs - 4 days ago

Director Of Customer Success and Support - San Francisco

Blue Hexagon Inc. - San Francisco , CA

Blue Hexagon is a the only real-time Threat solution powered by neural computing. We have premier VC-backing that offers competitive equity and pay packages as well as medical, dental, vision, 401k ...

SoftPros - 7 days ago

What does a Director of Customer Success do?

Director of Customer Success in Mountain View, CA

Drive delivery and success of health checks upon customers' request to move them toward a healthy state, effectively managing customer complaints/escalations.

September 10, 2019

Lead the team in annual and quarterly planning, keeping track of budget, and reporting on Customer Success initiatives' performance, with a focus on ROI and revenue growth.

September 10, 2019

Director of Customer Success in San Francisco, CA

Demonstrated ability working collaboratively across a matrix organization to achieve results important to your customers (CSM, Presales, Sales, Product, Customer Care, and Customer).

September 10, 2019

Director of Customer Success

Create and manage best practices and methodologies for successful Customer Success engagements throughout the customer lifecycle.

September 10, 2019

Manage client relationships from signature through renewal, escalating issues when they arise and resolving them in a timely fashion.

September 10, 2019

Develop and monitor key metrics and objectives across customer support, implementation, and account management, providing insight into customer growth and health.

September 10, 2019

Recruit, motivate, and lead a team of Customer Success Managers to implement the strategy to the highest quality standards.

September 10, 2019

Collaborate with product, sales, and marketing to align strategy and execution so that the customer experience is consistent and optimal across all customer-facing activities.

September 10, 2019

Design, develop and manage key success activities - onboarding, training, adoption, technical support, and advocacy.

September 10, 2019

Provide a clear view of organizational metrics and status to the Executive team with optimization recommendations and needs.

September 10, 2019

Submit Other Responsibilities

Director of Customer Success Salary in the United States Change location