Assists users over the phone, in the office or by going onsite to fix more difficult or non-remote accessible problems.
March 13, 2023
Installs, configures, troubleshoots, and resolves problems on a variety of hardware and software via telephone/remote control access and occasional on-site support.
February 12, 2023
Works collaboratively with colleagues, fosters a spirit of cooperation in the workplace, and contributes to a positive working environment.
December 14, 2022
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
March 16, 2023
Support issues are not standardized and require independent thought and problem solving to resolve.
March 18, 2023
Communicates effectively with end users to ensure they have the necessary hardware and software to perform their job duties.
April 01, 2023