Communicate with steamship lines, trucking companies, overseas agents, customs brokers and customers on a daily basis via email and phone.
January 04, 2020
Develop and maintain efficient, effective knowledge of AX Dynamics functionalities related to order fulfillment and relative to customer activity.
February 24, 2020
Review contracts and task orders to ensure international distribution pathways are aligned with the import/export regulations and the business needs.
March 06, 2020
Manage customer orders from placement to packing through multiple channels, including phone, fax, EDI, VMI, E-Mail, and websites (on-line sales) to ensure 100% customer satisfaction.
April 25, 2020
Provide customer service and information to internal and external customers, through multiple mediums, in an ethical and professional manner.
May 13, 2020
Assist in the workstream development of new accounts, including reviewing all documentation and forms, maintaining communications with clients, reviewing their process on a regular basis, and maintaining client profiles and databases.
May 14, 2020
Support compliance training program for all employees and management of the company that will foster a compliance culture throughout the organization through regular in-person and online training opportunities (Intranet opportunity).
June 24, 2020