Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
August 11, 2022
Respond to incoming e-mail with an attempted phone call in 5minutes or less, followed up with a series of outgoing e-mails that end in aprice quote within 10 minutes (measured from time from ISC's auto-response).
December 13, 2022
Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
February 16, 2023
Follow-up with your customers to insure they are satisfied with their vehicle, and/or their dealership experience.
February 25, 2023
Assist with management duties in the supervision of all sales associates by assigning tasks, developing and communicating sales goals, training all sales associates on company policies and procedures.
February 27, 2023
Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person.
March 20, 2023
Maintains an owner follow-up system that encourages repeat and referral business and contributes to guest satisfaction.
March 28, 2023
Attend product and sales training as required by sales manager and attend all sales meetings.
April 06, 2023
Answer customer inquiries and questions, promptly with honesty and accuracy.
May 02, 2023