How much does an IT Service Desk Supervisor make in Arkansas? The average IT Service Desk Supervisor salary in Arkansas is $75,990 as of March 26, 2024, but the range typically falls between $67,960 and $85,780. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile IT Service Desk Supervisor Salary | $60,649 | AR | March 26, 2024 |
25th Percentile IT Service Desk Supervisor Salary | $67,960 | AR | March 26, 2024 |
50th Percentile IT Service Desk Supervisor Salary | $75,990 | AR | March 26, 2024 |
75th Percentile IT Service Desk Supervisor Salary | $85,780 | AR | March 26, 2024 |
90th Percentile IT Service Desk Supervisor Salary | $94,693 | AR | March 26, 2024 |
System Operations (SysOps) Service Desk (SOSD) Deputy Manager
BCMC - Arlington, VA
CommQuest Services Inc - Canton, OH
Information Technology Operations Supervisor
Lexicon Solutions - Eugene, OR
Entry level IT Service Desk Technician
R.F. MacDonald Co. - Hayward, CA
The IT Service Desk Supervisor supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Supervises the staff and the day-to-day operations of an organization's technical help desk. Being an IT Service Desk Supervisor ensures the latest product/technical updates and policies are available and communicated to the team. Trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. In addition, IT Service Desk Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The IT Service Desk Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an IT Service Desk Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Texarkana, AR | Avg. Salary $75,821 | Date Updated March 26, 2024 |
Location Adona, AR | Avg. Salary $75,905 | Date Updated March 26, 2024 |
Location Alexander, AR | Avg. Salary $76,572 | Date Updated March 26, 2024 |
Location Alicia, AR | Avg. Salary $77,573 | Date Updated March 26, 2024 |
Location Alix, AR | Avg. Salary $72,402 | Date Updated March 26, 2024 |
Location Alleene, AR | Avg. Salary $75,655 | Date Updated March 26, 2024 |
Location Alma, AR | Avg. Salary $72,735 | Date Updated March 26, 2024 |
Location Almyra, AR | Avg. Salary $73,903 | Date Updated March 26, 2024 |
Location Alpena, AR | Avg. Salary $75,238 | Date Updated March 26, 2024 |
Location Alpine, AR | Avg. Salary $74,904 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Supervisor | Experience 3 + | EducationHigh School | Salary Compared to This Job |
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Supervisor | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
About Arkansas Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of....More
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