How much does a Help Desk Senior Supervisor make in Arkansas? The average Help Desk Senior Supervisor salary in Arkansas is $90,556 as of March 26, 2024, but the range typically falls between $82,012 and $99,920. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Help Desk Senior Supervisor Salary | $74,233 | AR | March 26, 2024 |
25th Percentile Help Desk Senior Supervisor Salary | $82,012 | AR | March 26, 2024 |
50th Percentile Help Desk Senior Supervisor Salary | $90,556 | AR | March 26, 2024 |
75th Percentile Help Desk Senior Supervisor Salary | $99,920 | AR | March 26, 2024 |
90th Percentile Help Desk Senior Supervisor Salary | $108,446 | AR | March 26, 2024 |
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Help Desk Senior Supervisor supervises the staff and the day-to-day operations of an organization's technical help desk. Supports and coaches team members on effective methods to research, troubleshoot, and deliver solutions. Being a Help Desk Senior Supervisor trains the team on the help desk systems, processes, tools, and procedures required to document, track, and resolve reported problems and to meet operational service levels and standards. Ensures the latest product/technical updates and policies are available and communicated to the team. Additionally, Help Desk Senior Supervisor monitors request queue and tracks key metrics to ensure sufficient coverage and achievement of service standards. Identifies system and workflow improvements to enhance the team's efficiency. Acts as the escalation point for critical issues and facilitates a final resolution. May require a bachelor's degree. Typically reports to a manager. The Help Desk Senior Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Help Desk Senior Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)... View full job description
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Texarkana, AR | Avg. Salary $90,357 | Date Updated March 26, 2024 |
Location Adona, AR | Avg. Salary $90,456 | Date Updated March 26, 2024 |
Location Alexander, AR | Avg. Salary $91,252 | Date Updated March 26, 2024 |
Location Alicia, AR | Avg. Salary $92,444 | Date Updated March 26, 2024 |
Location Alix, AR | Avg. Salary $86,282 | Date Updated March 26, 2024 |
Location Alleene, AR | Avg. Salary $90,158 | Date Updated March 26, 2024 |
Location Alma, AR | Avg. Salary $86,679 | Date Updated March 26, 2024 |
Location Almyra, AR | Avg. Salary $88,071 | Date Updated March 26, 2024 |
Location Alpena, AR | Avg. Salary $89,661 | Date Updated March 26, 2024 |
Location Alpine, AR | Avg. Salary $89,264 | Date Updated March 26, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Help Desk Senior Supervisor, the upper level is Help Desk Manager and then progresses to Help Desk Senior Manager.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Front Desk Supervisor | Experience 3 + | EducationHigh School | Salary Compared to This Job |
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Help Desk Senior Supervisor salary of your education level.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Help Desk Senior Supervisor salary varies from category to category. Click below to see Help Desk Senior Supervisor salary in different categories.
About Arkansas Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of....More
Skills associated with Help Desk Senior Supervisor: Performance Metrics, Escalation Management, Computer Troubleshooting, IT Help Desk Software ...More