Works to resolve disputes and complaints with the appropriate branch personnel and ensures that customers have been made aware of such resolutions and or changes.
October 03, 2022
Maintains a high degree of proficiency with regard to the Parts and Service business and functions performed in order to instill customer confidence, assurance, and satisfaction with Product Support.
October 13, 2022
Follow up with existing customers to confirm their satisfaction and generate leads.
December 21, 2022
Demonstrate a strong commitment to the implementation of all Company policies and procedures.
January 13, 2023
Develop and maintain a thorough knowledge of products and services to provide accurate and detailed information to customers.
January 27, 2023
Act as an ongoing champion for the product and maintain momentum around new features and functionality beyond table stakes, and continue to act as champions for the product vision.
February 10, 2023
Required to adhere and comply with state and federal law, the ISO Quality program and procedures, and the safety program.
February 21, 2023
Assist the sales department, as needed, during quotation, demonstration, delivery, and set-up process.
February 26, 2023
Provide customer support via the web (click to chat) and by phone.
May 13, 2023